Relenta

Email-based CRM for people who get things done

4.9 /5 (33 reviews) Write a Review!

Relenta Overview

What is Relenta?

Relenta is a beautifully simple and amazingly effective email-based CRM.

Relenta Overview

Pricing

Starting from
$39.00/month

Pricing options

Free Trial
Subscription
Value for money

$39 per user per month on annual subscription. $49 per user monthly.


Relenta Features

Devices
Business size
S M L
Markets
United States, United Kingdom, Australia
Supported Languages
English

Media

Relenta screenshot: Relenta screenshot:

Relenta Reviews

Relenta Reviews

Overall rating
4.9
/
5
Excellent
30

Very good
2

Average
1

Poor
0

Terrible
0

Value for Money
4.6
Features
4.6
Ease of Use
4.8
Customer Support
4.9
97% recommended this app
Lee W.

Relenta Rock!


Marc R.

Great VALUE FOR MONEY! No more spreadsheets!

I have used Relenta with my medium sized business for a while now, and I'm really impressed with its capabilities for such an affordable pricing structure. We tried out a few other CRM suites including some familiar names before Relenta, but frankly, they were just too difficult to learn and way too expensive.

Just wanted to highlight a few of the things that make this a great CRM platform, and one that I'd recommend to anyone with a growing customer base and one that is handled by many different employees.


Verified Reviewer

Immature Product - Not many features

Over a few months I've been using and comparing three apps: Relenta, Nimble and Insightly. Relenta ranks at the bottom. Why because it has very limited functionality and it costs a lot. For example they have a sales pipeline but there is no meaningful reporting to go with it. If you want to send multiple emails, it's a complicated process.
One of the problems is that this is an immature product. That were fine if it only cost a few dollars a month but for the $ 60 a month you can get much better developed CRM apps with more functionality.


Dario B.

Working as Life saver for our small team

it's just an awesome app. I used to get lost in task, opportunity and just the whole process of keeping up with leads I'd generate. Relenta first and foremost keeps me moving forward in the sales process and the contacts associated with the deals. I was confused by some of the other CRMs and their approach and the learning curve took too long. This makes sense of organization - at least for me!


Lee T.

Simplifies Team Collaboration and Work

Relenta has truly been a lifesaver for me because I often collaborate and consult on many teams. It's so much easier to work together to ensure that we can provide our clients with the best experience and service possible when we all have access to all of the communication links (e-mail chains). We have also greatly improved in our ability to provide timely and consistent follow-through.

I don’t work for Relenta but I highly recommend it to many of the companies that I work with because I believe it’s a tool that makes us all more efficient. Relenta has simplified the ability to share information, calendars and e-mails. It helps teams not to leave a stone, a question, or a comment unturned and nothing falls through the cracks. When we share e-mails, we can also view any (important) extra notes that may have been added but was not necessarily apparent in the written communication (this feature allows us to give our clients the personalized service that they deserve). In one glance, we can all get quickly up to speed with what many be going on with any particular client or company.

At the end of the day, Relenta is the tech-savvy personal assistant that I’ve always wanted and needed in my e-mail box.


Lee W.

Relenta Rock!

Used Daily for 2+ years
Reviewed on 3/21/2018
Review Source: Capterra

Pros

I've used Relenta for a number of years - the developers are always improving it.

Relents is an easy to use Contact Relationship Manager, Relenta is a drip email campaign manager, Relenta is an autoresponder, relenta can be a shared database.

Relenta brings a number of primary functions together into one easy to use web based application. I use Relenta for business development, holding clients hand through the process, and communication after the sale. At previous companies I also used Relenta for HR communication for on boarding and regular communication with employees.

Because Relenta allows you to create groups and multiple databases you have a lot of ways to build and manage communication channels.

Cons

Could more API connections - (Relenta uses REST not that difficult to build or is inexpensive if you need something custom.)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Marc R.
Industry: Oil & Energy
Company size: 2-10 Employees

Great VALUE FOR MONEY! No more spreadsheets!

Reviewed on 12/8/2015
Review Source: GetApp

I have used Relenta with my medium sized business for a while now, and I'm really impressed with its capabilities for such an affordable pricing structure. We tried out a few other CRM suites including some familiar names before Relenta, but frankly, they were just too difficult to learn and way too expensive.

Just wanted to highlight a few of the things that make this a great CRM platform, and one that I'd recommend to anyone with a growing customer base and one that is handled by many different employees.

Pros

- IT IS FAST.
This is perhaps my favorite thing about Relenta, and the first thing all my employees have to say about it. I have had terrible experiences with one of the big names in CRM (think: the biggest) regarding just how sluggish it was (it was so slow that making notes and logs on CRM were such a hassle, and nobody bothered). Relenta on the other hand is really snappy, and it's really encouraged more content from my employees, not just the bare minimum!

- Easy to learn
My company employs people from various backgrounds (and levels of proficiency with technology), but they've all managed to learn and appreciate Relenta almost instantaneously. Really impressed with how intuitive it is. Pretty sure the development team put a lot of effort into designing its features and UI.

- No confusion over task handling
The nature of my company's business is such that one client is being serviced by several of employees (in stages), and everyone used to get confused over who'd done what and when especially since they're not all in the same physical location. There was no clear way to log all events related to the client, and it was getting in the way of business, especially as it started to grow. We found the "Contact Timeline" feature extremely useful in this regard.

- Great way to strategize our approaches!
We use the internal comments a lot! Like I said, multiple employees have to handle each client in stages, so everything one employee learns about a client is passed down to the next employee.

Cons

Can't think of anything... yet. So far so good, all our beginner's problems were efficiently sorted out by the support team =) I really like these guys!

Rating breakdown

Ease of Use
Customer Support

Verified Reviewer
Industry: Hospitality

Immature Product - Not many features

Reviewed on 7/25/2015
Review Source: GetApp

Over a few months I've been using and comparing three apps: Relenta, Nimble and Insightly. Relenta ranks at the bottom. Why because it has very limited functionality and it costs a lot. For example they have a sales pipeline but there is no meaningful reporting to go with it. If you want to send multiple emails, it's a complicated process.
One of the problems is that this is an immature product. That were fine if it only cost a few dollars a month but for the $ 60 a month you can get much better developed CRM apps with more functionality.

Pros

They try to keep things simple with some success. Visually it's easy to keep an overview of communications with specific contacts.

Cons

Basic funtionality.
Pricey for what it is.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Dario B.
Industry: Think Tanks

Working as Life saver for our small team

Reviewed on 12/8/2015
Review Source: GetApp

it's just an awesome app. I used to get lost in task, opportunity and just the whole process of keeping up with leads I'd generate. Relenta first and foremost keeps me moving forward in the sales process and the contacts associated with the deals. I was confused by some of the other CRMs and their approach and the learning curve took too long. This makes sense of organization - at least for me!

Pros

Native email integration is huge. Contact timelines have the entire relationship on one page. This "one-click zone" concept ensures that everything we need is always in front of us, or worse case scenario, a click away, never more. Relenta's email support is one of the best in the biz, if not the best.

Cons

Limited integrations via API require us to write custom code so that Relenta could talk to some other apps we are using but since integration with Zapier is underway and that should take care of it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Lee T.
Industry: Writing & Editing
Company size: Self Employed

Simplifies Team Collaboration and Work

Reviewed on 12/13/2015
Review Source: GetApp

Relenta has truly been a lifesaver for me because I often collaborate and consult on many teams. It's so much easier to work together to ensure that we can provide our clients with the best experience and service possible when we all have access to all of the communication links (e-mail chains). We have also greatly improved in our ability to provide timely and consistent follow-through.

I don’t work for Relenta but I highly recommend it to many of the companies that I work with because I believe it’s a tool that makes us all more efficient. Relenta has simplified the ability to share information, calendars and e-mails. It helps teams not to leave a stone, a question, or a comment unturned and nothing falls through the cracks. When we share e-mails, we can also view any (important) extra notes that may have been added but was not necessarily apparent in the written communication (this feature allows us to give our clients the personalized service that they deserve). In one glance, we can all get quickly up to speed with what many be going on with any particular client or company.

At the end of the day, Relenta is the tech-savvy personal assistant that I’ve always wanted and needed in my e-mail box.

Pros

--teams work more efficiently/more productive (better client managers)
--streamlined follow-ups.
--shared email communication, notes, files, all correspondence regarding a project or client can be viewed (and acted on) by all team members.

Cons

Not able to merge Relenta with Google calendar.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
9/10
Based on 33 user ratings
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Relenta Pricing

Relenta Pricing

Starting from
$39.00/month
Free Trial
Subscription
Value for money

$39 per user per month on annual subscription. $49 per user monthly.

$39 per user per month on annual subscription. $49 per user monthly.

Value for Money
4.6/5
Based on 33 user ratings
Compare value for money rating with alternatives
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Relenta Features

Relenta Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.6/5
Based on 33 user ratings
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Categories

Additional information for Relenta

Additional information for Relenta

Key features of Relenta

  • Calendar
  • Categorize and group contacts
  • Email campaigns and autoresponders
  • Email filters
  • Mail-merge and personalization

Relenta FAQs

Relenta FAQs

Below are some frequently asked questions for Relenta.

Q. What type of pricing plans does Relenta offer?

Relenta offers the following pricing plans:

Starting from: $39.00/month

Pricing model: Subscription

Free Trial: Available

$39 per user per month on annual subscription. $49 per user monthly.

Q. What are the main features of Relenta?

Relenta offers the following features:

  • Calendar
  • Categorize and group contacts
  • Email campaigns and autoresponders
  • Email filters
  • Mail-merge and personalization

Q. Who are the typical users of Relenta?

Relenta has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does Relenta support?

Relenta supports the following languages:

English

Q. What type of pricing plans does Relenta offer?

Relenta has the following pricing plans:

Subscription

Q. Does Relenta support mobile devices?

We do not have any information about what devices Relenta supports

Q. What other apps does Relenta integrate with?

We do not have any information about what integrations Relenta has

Q. What level of support does Relenta offer?

Relenta offers the following support options:

FAQs, Online Support, Video Tutorials