About MemberMouse
Our programmers have architected systems for Wal-Mart, British Airways, Sony Pictures, the Department of Defense, and Barnes and Noble. They're not marketers turned programmers, or guys who decided to outsource the development. They're in-house, enterprise-level system architects, not simply "developers" or "coders." That means you get unparalleled "mission critical" performance and reliability, which are crucial to keeping your business running like a well-oiled machine. Other solutions may fill a quick need here or there, but if you're looking for an intelligent, comprehensive platform that can scale with your business, look no further.
Key benefits of MemberMouse
MemberMouse is WordPress membership plugin that gives you an easy way to deliver digital and physical subscription products, manage your customers, and grow your business. Why re-invent the wheel? MemberMouse takes care of all the common tasks associated with operating a subscription business, without the headache or financial risk of developing these functions in-house. Right out of the box, you get fully customizable checkout pages, a highly configurable password protected member's area, a "my account" page for customer's to update their profile and billing details, and much, more. The fact is, WordPress has become more than a blogging platform. It is a mature, stable, and feature rich framework that makes sense as the foundation for almost every online business. You could spend months and thousands of dollars on custom development, only to find it's not what you want. Or you could choose WordPress and MemberMouse and hit the ground with the fastest, most reliable, scalable membership platform available on the web today.
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great "Bang For Your Buck" Product
Reviewed on 2021-03-25
As a non-profit trade organization, we've really liked the functionality provided to us at a very...
As a non-profit trade organization, we've really liked the functionality provided to us at a very reasonable cost and the timely customer service that has been provided as our use continues to grow.
Pros
The best part about MemberMouse has to be the support. On their website, the product is very well documented and if you have any hurdles, their support is timely and thorough. For the low upfront implementation cost and very reasonable monthly fee, we have had no reason to explore other providers.
Cons
There's definitely some skilled WordPress knowledge required to implement MemberMouse. It can be a bit technical at times which leads to a learning curve for some administrative users.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great software for the money
Reviewed on 2021-04-02
From the user perspective, MM is so much smoother than another plugin we used. People can log in...
From the user perspective, MM is so much smoother than another plugin we used. People can log in and use the materials and if there are tech questions the support is there.
Pros
One of the things we struggled with when we were using another membership management plugin is changing the password and logging in. Now all our members can change and update their passwords on their own without us helping them on the admin end.
Cons
There are a lot of default pages and features that might need to be configured, like profile updates. Sometimes there are glitches with updating payment methods and I have no idea how to resolve them. Also during our launch we need to hire a developer to keep an eye on caching. Somehow the MM cart and our hosting don't work together and so the payment doesn't always go through. Hiring a developer helps but as we grow I wonder if it's going to be sustainable. One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is. A better structure and organization of users will really help.
Alternatives Considered
LearnDashReasons for Switching to MemberMouse
It seemed like it was less complicated to install and really attractive for users, and that was important for us. It was easier While setting it up worked, getting it to work with the hosting is not always easy and we need a developer.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Good but could be much better
Reviewed on 2021-04-02
Linking Membermouse and my forum (Discourse) has been REALLY difficult.
I wish there would be more...
Linking Membermouse and my forum (Discourse) has been REALLY difficult.
I wish there would be more connection/collaboration with other plugins/solutions.
The support is good and tried to help but they just don't have enough solutions because of the way the plugin has been made.
They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!) . As a result, I can't even access some basic features such as modifying a subscription...
Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.
Pros
I can manage my members with this plugin.
It allows me to restrict access to courses, forum and events so it does the job when everything is configured...
Cons
Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change.
Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code.
In the end, a lof of simple things require you to code and I'm wondering why.
Alternatives Considered
MemberPressReasons for Switching to MemberMouse
Because I had a few tips on how to manage the connection between Discourse and Membermouse so we decided to start with that. But I almost changed my mind in the process because it was so difficult to do (but since we went so far we decided to stick with it).- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent membership platform 👍
Reviewed on 2021-03-25
It’s helped us start our membership with plenty of high-powered functionality at a very reasonable...
It’s helped us start our membership with plenty of high-powered functionality at a very reasonable investment.
Pros
There are a ton of features which allows you to customize your membership EXACTLY as you want it (unlike many other options). Very reliable.
Cons
Could be a little more user friendly. It’s not difficult to use... there’s simply room for improvement. They have great documentation and onboarding videos.
Reasons for Switching to MemberMouse
Cheaper and it was recommended by a trusted advisor.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It was a perfect fit!
Reviewed on 2021-04-02
Overall the experience with MemeberMouse has been a long and positive one.
Overall the experience with MemeberMouse has been a long and positive one.
Pros
Ease of design and implementation was the key to our choosing MemberMouse.
Cons
There are a few features that as a non-profit, won't work for us.
MemberMouse FAQs
Below are some frequently asked questions for MemberMouse.Q. What type of pricing plans does MemberMouse offer?
MemberMouse offers the following pricing plans:
- Starting from: US$399.00/year
- Pricing model: Subscription
- Free Trial: Not Available
MemberMouse is available across 4 pricing tiers: Basic, Plus, Pro and Elite. Each plan allows for unlimited members, access to our industry-leading support and a 14-day money back guarantee. Pricing starts at $199.50/year with an introductory offer and scales with each tier differentiated by features.
Q. Who are the typical users of MemberMouse?
MemberMouse has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MemberMouse support?
MemberMouse supports the following languages:
English, French, German, Hungarian, Spanish
Q. Does MemberMouse support mobile devices?
MemberMouse supports the following devices:
Q. What other apps does MemberMouse integrate with?
MemberMouse integrates with the following applications:
AWeber, ActiveCampaign, Braintree, ConvertKit, Divi, Drip, GetResponse, LearnDash, Mailchimp, MonsterInsights, PayPal, SamCart, SegMetrics, Stripe, Thrive, WooCommerce, Zapier, authorize.net, iContact, iDevAffiliate, sticky.io
Q. What level of support does MemberMouse offer?
MemberMouse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
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