Dynamics 365 Overview
What is Dynamics 365?
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality, and more.
With Microsoft Dynamics 365 businesses can unify their operations, projects, workflows, and tasks in one centralized platform in order to aid decision making, build relationships with customers, and operate efficiently. The individual applications within Microsoft Dynamics 365 can be used as standalone products, combine with one another, or integrated with a wide range of external business systems in order to provide a completely customized solution. The platform integrates with third party applications such as Ameyo, Salesforce, DocuSign, PandaDoc, ADP, Gainsight, Tacton CPQ, and more. Dynamics 365’s artificial intelligence (AI) and mixed reality facilitate intelligent decision making and scenario planning in a modern way.
Dynamics 365 Overview
Pricing
Pricing options
Customer Engagement Plan: $115/user/month
Unified Operations Plan: $190/user/month
Dynamics 365 Plan: $210/user/month
Contact Microsoft Dynamics 365 sales for more information on pricing.
Dynamics 365 Features
Media
Dynamics 365 Reviews
Dynamics 365 Reviews
Dynamics in a league of it's own
I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.
dynamic 365 is in the field pro path o for easy tasks
from my experience on the automotive business using this product was a lot more better to go far in time into the first products of microsoft ,its easiness while interacting with your acceptable intuition uploaded for years into my memory helped me to escape so much time and filling it by learning so many other skills in the service of business , i have learned that time is money , my thought was aligned with the comprehend of the product which maintain your fuction into simplicity fasteness while its cost compairing to other products mostly cheaper
Gets the job done but a little rigid CRM
We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it.
As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action.
I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.
Microsoft Dynamics 365 Review
Overall, we are glad that we switched over from Salesforce. We were paying an arm and a leg with that application and now we are paying less for an easy to navigate and helpful tool in keeping organized.
Microsoft : The Dynamics 365 review
Microsoft Dynamics 265 is on a league of it own.
Compare overall rating with alternatives
Compare with alternatives
Dynamics in a league of it's own
Pros
I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge.
From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation.
Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.
Cons
I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.
dynamic 365 is in the field pro path o for easy tasks
from my experience on the automotive business using this product was a lot more better to go far in time into the first products of microsoft ,its easiness while interacting with your acceptable intuition uploaded for years into my memory helped me to escape so much time and filling it by learning so many other skills in the service of business , i have learned that time is money , my thought was aligned with the comprehend of the product which maintain your fuction into simplicity fasteness while its cost compairing to other products mostly cheaper
Pros
during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks
Cons
one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365
Gets the job done but a little rigid CRM
We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it.
As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action.
I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.
Pros
Easy integration with the other tools - even they are not from Microsoft
CRM gets the job done
Easy contract management with DocuSign and MS Drive
CRM structure for the leads and potentials
Customization options
Reports are enough for a regular sales team but it is possible to get custom and advanced reporting
Access management is better than many other CRMs
Cons
The user interface can be improved
The whole system for CRM is too rigid and not that user friendly like a few other competitors
It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features
Microsoft Dynamics 365 Review
Overall, we are glad that we switched over from Salesforce. We were paying an arm and a leg with that application and now we are paying less for an easy to navigate and helpful tool in keeping organized.
Pros
My husband and I have tried to use other CRM's throughout our businesses young life, but we settled on Microsoft Dynamics 365 and we absolutely do not regret it. It has grown and improved throughout the last two years, at a rate that has honestly surprised me. This application has helped tremendously with business organization and accounts payable. The price is extremely competitive, especially considering its rival app, Salesforce.
Cons
Support has not given ideal situations of help. They are very rude and do not seem to understand anything that is being asked when it comes to the technical point of the application. Within the application there is a section for planning instruments, when the page needs to be refreshed it is extremely slow and sometimes makes the entire application crash.
Microsoft : The Dynamics 365 review
Microsoft Dynamics 265 is on a league of it own.
Pros
I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.
Cons
With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.
Compare user recommendation rating with alternatives
Compare with alternatives
Dynamics 365 Pricing
Dynamics 365 Pricing
Customer Engagement Plan: $115/user/month
Unified Operations Plan: $190/user/month
Dynamics 365 Plan: $210/user/month
Contact Microsoft Dynamics 365 sales for more information on pricing.
Customer Engagement Plan: $115/user/month
Unified Operations Plan: $190/user/month
Dynamics 365 Plan: $210/user/month
Contact Microsoft Dynamics 365 sales for more information on pricing.
Compare value for money rating with alternatives
Compare with alternatives
Dynamics 365 Features
Dynamics 365 Features
Compare features rating with alternatives
Compare with alternatives
Categories
Categories
Additional information for Dynamics 365
Additional information for Dynamics 365
Key features of Dynamics 365
- Business Intelligence and Reporting
- Financial Management
- Human Capital Management
- Manufacturing
- Procurement and Sourcing
- Project Management and Accounting
Dynamics 365 FAQs
Dynamics 365 FAQs
Below are some frequently asked questions for Dynamics 365.
Q. What type of pricing plans does Dynamics 365 offer?
Dynamics 365 offers the following pricing plans:
Starting from: US$115.00/month
Pricing model: Subscription
Free Trial: Not Available
Customer Engagement Plan: $115/user/month Unified Operations Plan: $190/user/month Dynamics 365 Plan: $210/user/month Contact Microsoft Dynamics 365 sales for more information on pricing.
Q. What are the main features of Dynamics 365?
Dynamics 365 offers the following features:
- Business Intelligence and Reporting
- Financial Management
- Human Capital Management
- Manufacturing
- Procurement and Sourcing
- Project Management and Accounting
Q. Who are the typical users of Dynamics 365?
Dynamics 365 has the following typical customers:
Small Business, Large Enterprises, Non Profit, Mid Size Business
Q. What languages does Dynamics 365 support?
Dynamics 365 supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does Dynamics 365 support mobile devices?
Dynamics 365 supports the following devices:
Android, iPhone
Q. What other apps does Dynamics 365 integrate with?
Dynamics 365 integrates with the following applications:
Astea Alliance, Cincom CPQ, Coresystems, Gatekeeper, KeyedIn Projects, Nexus, Odyssee Service, QCommission, SyncForce, WorkBook
Q. What level of support does Dynamics 365 offer?
Dynamics 365 offers the following support options:
Forum, Knowledge Base, Phone Support, Online Support
I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.