About Yesware

Close more deals with Yesware. Understand your prospects by using data on when they opened their email, whether they clicked on the link, and which templates are most effective. Spend less time manually uploading data into your CRM, Yesware will sync that automatically. Be even more effective in your sales career.

• Email tracking- Get notified who read your email as well as when, where, and what device opened your message.

• Templates- Instantly use custom templates and share the highest reply rates with your team so you save time and use the best messaging.

• CRM Sync- Sync your CRM with the push of a button to cut your data entry time.

• Reports and Analytics- View automated reports to manage your progress and to see who you should follow up with.

Key benefits of Yesware

Yesware helps both the sales person who is sending the email, and the manger who is reporting. Sales reps spend less time reporting in salesforce, and more time working to close deals. Sales management gets accurate data on their teams activity.

Yesware Integrates with:
-Salesforce CRM
-Batchbook CRM
-Capsule
-Nutshell
-SugarCRM
-Highrise
-Netsuite
-Pipedrive
-Base
-Relenta
-Insightly

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English

Images

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Features

Total features of Yesware: 38

  • A/B Testing
  • Activity Dashboard
  • Availability Indicator
  • CRM Integration
  • Calendar Sync with Google
  • Call Recording
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Follow-up Scheduling
  • Mail Merge
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Performance Reports
  • Preview Functionality
  • Prospecting Tools
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Third Party Integration
  • To-Do List

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Zoho CRM

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Reviews

Overall rating

4.2 /5
(158)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4/5

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Showing 5 reviews of 158
Siddiq K.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Email Tracking Next Generation Tool

Reviewed on 2020-12-19

It's a best experience for me.

It's a best experience for me.

Pros

The tracking and email notifications on open of an email from the prospects has helped me to figure out best way of targeting right audience.

Cons

The price is constantly changing after subscription is taken.

Verified Reviewer
Overall rating
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A great fit for Outlook users

Reviewed on 2019-12-23

Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its...

Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.

Pros

I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.

Cons

Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.

Sruti S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Bang for the buck

Reviewed on 2020-01-07

I was looking at a tool for tracking emails as Google email tracking and streak did not work very...

I was looking at a tool for tracking emails as Google email tracking and streak did not work very well.
My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.

Pros

It is very easy to use and light on the system.
I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email.
Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material.

Cons

The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.

Mark O.
Overall rating
  • Industry: Market Research
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Shifting away from enterprise use - moving toward GMail and Microsoft-hosted offerings

Reviewed on 2020-07-29

Knowing if someone has received an email, or re-opened it, is a truly valuable piece of information...

Knowing if someone has received an email, or re-opened it, is a truly valuable piece of information from a sales and support perspective. Email has become one of the least reliable forms of communication, but it remains essential to doing business. Spam detection software is junk. We have found no spam detection software that is reliable and turn off anything to ensure nothing is missed. It can even be manipulated by unscrupulous actors that want to harm the reputation of the sender. There are a million other reasons why it is unreliable. Unfortunately, most companies continue to use it. So we used Yesware to see if our regular communications were being received and opened, in much the same was we use software to verify that our client newsletter communications are opened. Yesware did the job in that respect. We didn't use any of its other features, since we had other software for that.

Pros

We've been using it for several years and were notified recently by Yesware that the version that supports local versions of Outlook 365 is being eliminated. We were told that Microsoft is limiting the ability of developers to use plugins for PC-based Outlook, so they are dropping support for that in August 2020. We use our own ISP for email, using POP/SMTP mail, not a cloud-based environment hosted by Microsoft or Google. What we liked about it was its simplicity once set-up, and the ease of telling whether or not someone opened the email sent, and where that person was located.

Cons

The support organization was Zendesk, a third party. We found that every time we'd have a question or issue they were very responsive, but it took forever to get resolved. Most of the time we'd just live with whatever it was we were dealing with.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Must For Anyone in the Sales/BizDev Field

Reviewed on 2020-08-16

Overall, Yesware's suite of tools have a huge impact on our sales and been very helpful. Some of...

Overall, Yesware's suite of tools have a huge impact on our sales and been very helpful. Some of it's features are available in most CRM platforms but it is pretty helpful to have it all available in one spot.

Pros

We initially looked into Yesware for our email sequences and reporting before we understood what its full offerings. Once we discovered that you can also share templates and allow each team member to track their own/others performance, we decided to give it a try. It has been a valuable tool/motivator for our entire team to meet and exceed their sale goals.

Cons

Yesware recently added a "Spam Risk Detection" feature that is supposed to predict the probability of your email being flagged as spam. Based on a few responses we received from existing clients, our newsletters' have been ending up in their spam folder while Yesware's "detector" suggested it was low risk. It could use a bit of tuning but we consider it a bonus feature.

Showing 5 reviews of 158 Read all reviews

Yesware FAQs

Below are some frequently asked questions for Yesware.

Yesware offers the following pricing plans:

  • Starting from: US$12.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Yesware offer four weeks of free access, after which: Pro: $12/user/month (billed annually) or $15/user/month (billed monthly) Team: $25/user/month (billed annually) Enterprise: $55/user/month (billed annually) Custom - Contact Yesware for pricing

Yesware offers the following features:

  • A/B testing
  • Automatic reminders
  • Bounce tracking
  • CRM sync
  • Calendar sync with Google
  • Call recording
  • Campaign analysis
  • Campaign management
  • Campaign performance reports
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Contact database
  • Contact insights
  • Contact management
  • Custom templates
  • Customizable templates
  • Drip campaigns
  • Email distribution
  • Email integration
  • Email invitations & reminders
  • Email marketing
  • Email monitoring
  • Email notifications
  • Email preview
  • Email status tracking
  • Email templates
  • Follow-up scheduling
  • Inbox dashboard
  • Meeting availability indicator
  • Meeting scheduling
  • Microsoft Outlook integration
  • Multi-campaign
  • Multi-channel sales campaigns & communication
  • Multi-stage mail merge
  • Prospecting tools
  • Real time updates
  • Reply reporting
  • Reporting & statistics
  • Role-based permissions
  • Salesforce task management
  • Scheduled 'send later' emails
  • Social selling
  • Sync with Microsoft Outlook
  • Third party integration
  • To-do list

Yesware has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Yesware supports the following languages:

English

Yesware supports the following devices:

iPhone

Yesware integrates with the following applications:

Azurepath, Batchbook, Bitium, Google Drive, KnowledgeTree, Nutshell, Pipedrive, PipelineDeals, Pipeliner CRM, Salesforce Sales Cloud

Yesware offers the following support options:

FAQs, Phone Support, Video Tutorials, Knowledge Base

Related categories

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