--- description: Detailed reviews on Microsoft 365 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Microsoft 365 with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft 365 Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Microsoft 365](/software/90725/microsoft-365) # Microsoft 365 Canonical: https://www.getapp.ca/software/90725/microsoft-365 Page: 1 / 568\ Next: [Next page](https://www.getapp.ca/software/90725/microsoft-365?page=2) > Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more > > Verdict: Rated **4.6/5** by 14167 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft 365 Take email and calendar on business trips, with access from your computer or mobile device. Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you. Save documents in the cloud and edit them from anywhere. Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user. Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging. With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14167 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Activity Tracking - Address Book - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Authentication Software - Booking Management - Brainstorming - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conferencing - Contact Management Software - Content Creation ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) ## Related Categories - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) - [Email Management Software](https://www.getapp.ca/directory/306/email-management/software) - [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software) - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) ## Alternatives 1. [Google Docs](https://www.getapp.ca/software/91392/google-docs) — 4.7/5 (29220 reviews) 2. [Google Drive](https://www.getapp.ca/software/90762/drive) — 4.8/5 (28624 reviews) 3. [Google Workspace](https://www.getapp.ca/software/90761/google-workspace) — 4.7/5 (17731 reviews) 4. [OneDrive](https://www.getapp.ca/software/91652/onedrive) — 4.5/5 (12884 reviews) 5. [Microsoft SharePoint](https://www.getapp.ca/software/90850/sharepoint) — 4.4/5 (5469 reviews) ## Reviews ### "Still not polished enough, but great value for money" — 4.0/5 > **Fernando** | *March 2, 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Impressive feature set, from simple to very complex, with an excellent value for the money. Good integration with new technologies, like cloud for file storage and file sharing, and a variety of systems to use it (Mac, Windows, Web, Android) > > **Cons**: When a bug appears, it takes a lot of time to get fixed. Some implementations are very old and should be removed. Some features need proper implementation in newer systems. UI is a mixed bag of new and old technologies. > > I started using Office when Office didn't exist. Separate programs, like Word, in the DOS era. It grew, consolidated into a bunch of separate programs that talked with OLE (God save us\!). Nowadays, the experience across the suite is much smoother, but there are a lot of rough edges to fix. For example, PowerQuery is a nice addition, but it needs to be polished a lot so the integration with Excel is better. Things like everyday work while moving the cursor are a pain if you are not accustomed to (try to move the cursor to edit a formula and you'll get mixed results). Microsoft needs to continue optimizing the interface, removing old features that no one uses, maybe using a plugin system, and consolidating the interface. Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features). As of today, if you switch from Classic to New Outlook, you'll miss lots of features, and you'll feel like a Guinea pig because Microsoft uses you to do the testing, adding or removing features. We are now everyday beta testers without that name. ----- ### "Microsoft 365 Review 2026" — 5.0/5 > **Verified Reviewer** | *August 31, 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: The features and the functionality. It hooks into Microsoft Teams, calendar management, etc. All the features needed for an HR department. > > **Cons**: Nothing that I like least about it. I use these products every day and have for many years. Nothing bad to note. > > I've used Microsoft 365 since I was in high school, through college, through grad school, and now at my organization. Co-pilot has been a game changer as well. ----- ### "Powerhouse or paperweight.. the choice between paid and free" — 3.0/5 > **Blair** | *March 2, 2026* | Internet | Recommendation rating: 5.0/10 > > **Pros**: Paid version of M365: M365 is a powerhouse when it comes to utilising the key products they offer in Word and Excel for example, especially when combined with copilot. Outlook handles emails perfectly and the ability to share files with the click of a few buttons gives ease of use and makes M365 a tier 1 product. > > **Cons**: The free version: M365’s free version is an absolute nightmare. Being restricted beyond anything productive, forced ads, aggressive reminders to upgrade to paid package. Once paid you’re essentially locked in. The subscription model for M365 is flawed. If you’re using free.. Google is a better option > > If you’re on the paid version and happy to be locked in for a lifetime then M365 is the one for you. If you’re after free, in my experience, you’re better off with going with another product ----- ### "Essential applications for all professionals" — 5.0/5 > **Verified Reviewer** | *July 21, 2026* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Microsoft 365 has all of the office tools I need for my job. I am an Internal Auditor and I use Excel and Word daily. Microsoft 365 allows me to share documents and files with others and we can track changes for easy collaboration. My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage. > > **Cons**: Meetings set up in Outlook are supposed to default to being Teams meetings. However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook. However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch. > > I use Microsoft 365 every day at work and I could not do my job without it. I have had a very positive experience with it overall. ----- ### "Microsoft 365 Great Value for Non-Profits" — 4.0/5 > **Monica** | *August 20, 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Being able to provide multiple user licensing, mostly for using Word, has been our main focus. For most of our staff, Word is the primary program used for most of the work day. The Microsoft App is also an excellent feature for users needing to transfer documents for use on digital devices; the ability to maintain the formatting and even edit with the same formatting capabilities in the app is awesome. > > **Cons**: The Authenticator App function requiring 2-factor authentication when logging into a device. No other safety login requires holding 2 devices in hand in order to get access to one of them. > > We use Microsoft 365, primarily Word, for our pastoral and teaching staff. It has been very cost effective for a non-profit to be able to have multiple users on a license. ----- Page: 1 / 568\ Next: [Next page](https://www.getapp.ca/software/90725/microsoft-365?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/90725/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data