--- description: Detailed reviews on JustCloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare JustCloud with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: JustCloud Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Cloud Storage Software](/directory/350/cloud-storage/software) > [JustCloud](/software/90621/justcloud) # JustCloud Canonical: https://www.getapp.ca/software/90621/justcloud Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/90621/justcloud?page=2) > Backup your files safely on the internet easier than ever. Never again will you lose data from hard drive crashes, fire/theft or accidental deletion. Access your files on demand from any device, so forget about carrying around flash or USB drives > > Verdict: Rated **2.5/5** by 6 users. Top-rated for **Ease of Use**. ----- ## Overview ### Key benefits of JustCloud File and folder sharing with colleagues, family and friends is now so easy. Forget about using e-mail to send your large files with, this can all be done now by simply sending your Link to it's recipient, giving them access to your shared folder containing your files. Backup your files safely on the internet easier than ever. Never again will you lose data from hard drive crashes, fire/theft or accidental deletion. You will never have to worry about carrying around USB hard drives as you can access your files anywhere and on demand with JustCloud. Once your download is complete our free JustCloud application will automatically start to backup all your computer files safely and securely using the same level encryption as the banks. You can even manage all of your files from your mobile device including iPhone, iPad and Android devices. JustCloud will backup all of your important files such as music, photos, videos, financials and documents so you can put your mind at ease and forgot your old data worries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 6 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support Software | 1.0/5 | Based on overall reviews | | Value for Money | 1.6/5 | Based on overall reviews | | Features | 2.8/5 | Based on overall reviews | | Recommendation percentage | 10% | (1/10 Likelihood to recommend) | ## About the vendor - **Company**: JustCloud - **Location**: Hampshire, UK ## Commercial Context - **Starting Price**: US$4.95 - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Automatic Backup - Backup and Recovery - Cloud Backup - Data Synchronization - File Sharing Software - Multi-Device Support ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud Storage Software](https://www.getapp.ca/directory/350/cloud-storage/software) ## Related Categories - [Cloud Storage Software](https://www.getapp.ca/directory/350/cloud-storage/software) - [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software) - [Backup Software](https://www.getapp.ca/directory/496/backup/software) ## Alternatives 1. [IDrive](https://www.getapp.ca/software/2056979/idrive) — 4.6/5 (1200 reviews) 2. [Cove Data Protection](https://www.getapp.ca/software/108695/solarwinds-msp-backup-recovery) — 4.7/5 (217 reviews) 3. [SyncBackPro](https://www.getapp.ca/software/2072540/syncbackpro) — 4.8/5 (116 reviews) 4. [Carbonite](https://www.getapp.ca/software/90986/carbonite) — 4.3/5 (172 reviews) 5. [leitzcloud](https://www.getapp.ca/software/2049333/leitz-cloud) — 4.8/5 (9 reviews) ## Reviews ### "A straightforward cloud storage solution with insane pricing" — 5.0/5 > **Codrut** | *December 4, 2019* | Writing & Editing | Recommendation rating: 7.0/10 > > **Pros**: I got to use JustCloud a few years ago, when I was checking out various iDrive and OneDrive alternatives to increase my arsenal of cloud storage solutions. Sadly, the free trial was enough to make me see that there are many others better out there. While JustCloud is a great cloud storage solution, it fails to remain so when we take pricing into account. > > **Cons**: A basic 75 GB plan starts at roughly 10 USD a month. While this might not seem outrageous, to be able to upload files up to 5 GB in size, one has to pay a yearly fee of around 50 USD (I am checking the prices for Europe right now, and that's why I cannot give you accurate numbers). Just by adding support for up to 5 GB files you end up paying almost 200 USD a year for 75 GB of cloud storage space, which is way too much considering all the amazing deals spinning around the web in this moment. > > I tried to find a reliable and affordable cloud storage solution in JustCloud, but - sadly - I must confess that I have failed to do so. If money is not an issue, you could go for it. However, even so, there are much better options that your money could buy when it comes to cloud storage solutions. ----- ### "Understandable" — 5.0/5 > **Betty** | *July 6, 2016* > > **Pros**: Easy to understand the screen > > **Cons**: I have no problem or concerns > > I am very impressed with Just Cloud. I can find what I want, it is easy to understand. I am not that familiar with computer systems but I feel comfortable knowing Just Cloud is maintaining all my valuable files. ----- ### "Stay Clear of JustCloud" — 1.0/5 > **Verified Reviewer** | *February 21, 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Reliably "there". See below for more details of service. > > **Cons**: Usage across devices is very cumbersome and prone to error. Customer service is atrocious. > > I used JustCloud for more than a decade, mostly as a backup of a backup. Then I saw an unexpectedly high charge from JustCloud on my credit card statement. I could not immediately verify it and suspected fraud, so I cancelled the credit card. After reaching JustCloud support I requested that my subscription be cancelled along with a full refund. As they suggested, I downloaded my data, informed them and repeated my request for a refund. I have repeatedly contacted them via email but have received no response. And no phone number is listed on their website. Stay away from this company\! ----- ### "JustCloud is not reliable or trustworthy" — 2.0/5 > **Ryan** | *May 26, 2020* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: It was one of the early on cloud storage options. > > **Cons**: My issue with JustCloud was the unauthorized use of a credit card after I canceled our account with them. Cancelation was difficult through their system anyway. I ended up canceling in writing ahead of our renewal dates. The cancelation was confirmed. Two years later, I learn they are continuing to charge the card. After talking to five people in the company and providing the cancelation documentation AND their acknowledgement of the cancelation, they refused any resolution. With the number of online and ongoing purchases we make today, untrustworthy vendors are just not worth it. > > My experience with JustCloud is that they are inflexible. Their entire customer service department is not empowered. You will find them inflexible when it comes to resolving an issue. ----- ### "A dishonest team" — 1.0/5 > **Verified Reviewer** | *October 21, 2021* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: None. It was slow, outdated and clunky. > > **Cons**: It is very clunky to download items and outdated. > > My account has been deactivated, and I take some responsibility for that. When I realised this, the JustCloud team repeatedly encouraged me to reactivate the account and whilst they said they couldn't guarantee I could recover my files, suggested I give it a go. They try to charge not just the cash going forward, but also the money since your account was deactivated. I would be happy with this if they had my files. After pressing them repeatedly, they admitted that my files had been deleted and I would never get them back. Essentially, they were trying to con me. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/90621/justcloud?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/90621/justcloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data