Bitrix24

4.2 (945)
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CRM, collaboration, and communication management suite

About Bitrix24

Bitrix24 is a free collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow.

Bitrix24 aims to provide a practical solution for managing a company online. Clock-in at the start of the day through tasks, processing sales, and finishing with reporting, there are flexible and precise tools to handle each operation.

Bitrix24 simplifies communications with social features such as liking and comments and automated processes such as notifications, subscriptions to discussions or groups, and assisted reporting.

This progressive platform unites robust modules performing the full range of intranet services:
— Workgroups (projects) with tasks, calendars, files, wiki, photo gallery and conversations.
— Company services such as visual structure, absence chart, task and work time reporting, employee directory.
— Time management tools with check-in/-out mechanism, daily planner, and regular work reports.
— Time planning feature with calendars, event scheduler and meeting manager (with outlook and CalDAV sync).
— Document libraries with flexible permission systems, versioning, and WebDAV support.
— Docial search that covering all system objects including uploaded documents, tasks, and events. Results conform to access permissions.
— CRM with email integration and visual business process construction tools.

By connecting these powerful tools in a highly intuitive social layer, Bitrix24 provides a solution that is ideal for small business and suitable for organizations of any size.


Key benefits of Bitrix24

  • Store, search, share and discuss documents and other objects.
  • Coordinate schedules, tasks, and projects.
  • Manage external communications via CRM and extranet all with minimal navigation.

  • Images

    Bitrix24 Software - Bitrix24 Kanban View
    Bitrix24 Software - Bitrix24 Chats
    Bitrix24 Software - Bitrix24 Gantt Chart
    Bitrix24 Software - Bitrix24 Videocalls
    Bitrix24 Software - Bitrix24 CRM Deals
    Bitrix24 Software - Bitrix24 Drive
    Bitrix24 Software - Bitrix24 Workflows
    Bitrix24 Software - Bitrix24 Company Structure
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    Bitrix24 video
    Bitrix24 Software - Bitrix24 Kanban View
    Bitrix24 Software - Bitrix24 Chats
    Bitrix24 Software - Bitrix24 Gantt Chart
    Bitrix24 Software - Bitrix24 Videocalls
    Bitrix24 Software - Bitrix24 CRM Deals
    Bitrix24 Software - Bitrix24 Drive
    Bitrix24 Software - Bitrix24 Workflows
    Bitrix24 Software - Bitrix24 Company Structure

    Not sure about Bitrix24? Compare with a popular alternative

    Bitrix24

    4.2 (945)
    VS.
    Most reviewed

    Starting Price

    €61.00
    month
    US$7.53
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    456
    163

    Integrations

    88
    38

    Ease of Use

    4.0 (945)
    4.1 (15,132)

    Value for Money

    4.2 (945)
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    Customer Service

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    Reviews

    Overall rating

    4.2 /5
    (945)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.0/5
    Customer Support Software
    4.0/5

    Already have Bitrix24?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 945
    Paulo
    Paulo
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great task management platform. Great freemium version!

    Reviewed on 2024-04-02

    Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to...

    Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!

    Pros

    For task management it's FREE, it's easy to set up, it's easy to use.

    Cons

    There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.

    Response from Bitrix

    Thank you for your positive review and for choosing Bitrix24 as your task management platform, Paulo! We're thrilled to hear that our free version has met your business needs, making setup and daily use easy and efficient. We understand that exploring new features can require time and effort, and we're here to support you through that process. Our team is ready to help with resources, training, and support to ensure you can make the most out of Bitrix24. Your success in saving time and money by streamlining task management and team coordination is exactly what we aim for. Thank you for sharing your experience, and we look forward to continuing to support your business growth.

    MArco
    Overall rating
    • Industry: Telecommunications
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Bitrix CRM

    Reviewed on 2024-10-22

    It was good. i use it every day as my CRM software.
    It help me manage customer needs

    It was good. i use it every day as my CRM software.
    It help me manage customer needs

    Pros

    First that it has a free version to try and understand before buy it.
    Secondo, the fact that is a really good SaaS software, in just a minute you can deploy a CRM :)

    Cons

    Interface is a little too complex and colorfull.
    it has few personalization option for me

    Response from Bitrix

    Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Marco! We look forward to continuing to support your firm's growth and success.

    Felipe
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Not the best CRM, but simple and not expensive

    Reviewed on 2024-10-06

    Pros

    It is very simple to use, it has a lot of options but doesn't feel heavy

    Cons

    The UX is not the best, sometimes It takes some time to understand where the things are/

    Response from Bitrix

    Hi Felipe! Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.

    Jesse
    Overall rating
    • Industry: Media Production
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    All Services under One Advanced Umbrella

    Reviewed on 2025-01-09

    24.7.12.365 cloud PM, VC, BIM persistent chatting rooms, and milestones project management guru.

    24.7.12.365 cloud PM, VC, BIM persistent chatting rooms, and milestones project management guru.

    Pros

    Unique multi-purposed UFI design for mega and encrypt project and tasks management and UC, UCaaS and BIM services under one umbrella.

    Cons

    I'm much OK with all modules it has, nothing to air for now.

    Response from Bitrix

    Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Jesse! We look forward to continuing to support your firm's growth and success.

    Tembi
    Overall rating
    • Industry: E-Learning
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Bitrix24 provides a lot of features for your business

    Reviewed on 2024-04-11

    Pros

    I liked the versatility of the features and having them all on one platform.

    Cons

    I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

    Response from Bitrix

    Thank you for your review and for highlighting the versatility of Bitrix24, Tembi. We're proud to offer a comprehensive platform that meets a wide range of business needs. We understand your concerns about user-friendliness and acknowledge that the technical nature of our features can be challenging. We're committed to improving our platform's usability and providing resources to help users navigate our system more easily. Your feedback is crucial in guiding these improvements, and we're grateful for the opportunity to serve your business needs better. Thank you for choosing Bitrix24 as your all-in-one solution.

    Showing 5 reviews of 945 Read all reviews

    Bitrix24 FAQs

    Below are some frequently asked questions for Bitrix24.

    Bitrix24 offers the following pricing plans:

    • Starting from: €61.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    A 15-day free trial is available, and a free plan for starter business tools.

    Bitrix24 has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Bitrix24 supports the following languages:

    Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese

    Bitrix24 supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Bitrix24 integrates with the following applications:

    3CX, Albato, Alegra, Apache OpenOffice, Asana, Asterisk, Authorize.Net Connector, Azure Active Directory, BaseLinker, Box, Braintree, CallGear, ChatArchitect, ChatHub, ClickSend, Docusign, Dropbox Business, Dropbox Paper, Evernote Teams, Exotel, FreshBooks, FreshMail, Gmail, Google Analytics 360, Google Calendar, Google Docs, Google Drive, Google Forms, Google Sheets, Infobip, Instasent, Jira, Jotform, JustCall, LibreOffice, Mailchimp, Make, Mercado Pago, Message.help, Meta for Business, Microsoft 365, Microsoft Outlook, MindMap, Miro, NEXIA, OVHcloud, OneDrive, OpenCart, Operations Hub, PayPal, PayU, Pipedrive, Placetel, Plivo, Poptin, QuestBlue Messaging, QuickBooks Online, QuickBooks Online Accountant, QuickBooks Online Advanced, SMSAPI, Sage Business Cloud Payroll Professional, SendPulse, SerwerSMS, SmartFlo, Storecove, Stripe, SugarCRM, Tanca, Telegram, Textlocal, Time Doctor, Trello, Twilio, UniSender, Vonage Business Communications, Wazzup, WhatsApp Business API, Wix, WordPress, Xero, Zadarma, Zapier, Zendesk Suite, Zenvia, Zoho Inventory, authorize.net, lexoffice, sipgate

    Bitrix24 offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Bitrix24.