About Constant Contact

Constant Contact helps small businesses, nonprofits, and individuals navigate the power and potential of the Internet with a robust suite of web building, ecommerce, domain, logo making and online marketing tools.

You've got this. You've got us.

Key benefits of Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Danish, Dutch, English, French, German and 5 others, Italian, Norwegian, Portuguese, Spanish, Swedish

Images

Reporting tab
Manage, organize and export contacts
Select from a variety of conversion-optimized email templates
Campaign reporting
Review detailed stats to understand what's working and what's not
Get reporting on opens, clicks and forwards
Compare the performance of different emails
Design emails with Constant Contact's WYSIWYG email editor
View 9 more
Constant Contact video
Constant Contact video
Constant Contact screenshot: Reporting tab Constant Contact screenshot: Manage, organize and export contacts Constant Contact screenshot: Select from a variety of conversion-optimized email templates Constant Contact screenshot: Campaign reporting Constant Contact screenshot: Review detailed stats to understand what's working and what's not Constant Contact screenshot: Get reporting on opens, clicks and forwards Constant Contact screenshot: Compare the performance of different emails Constant Contact screenshot: Design emails with Constant Contact's WYSIWYG email editor

Features

Total features of Constant Contact: 62

  • A/B Testing
  • API
  • Activity Tracking
  • Advertising Management
  • Anti Spam
  • Auto-Responders
  • Automated Scheduling
  • CAN SPAM Compliance
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Scheduling
  • Event Ticketing
  • Feedback Collection
  • Follow-up Scheduling
  • Heatmap
  • Image Library
  • Lead Nurturing
  • Mailing List Management
  • Mobile Integration
  • Multiple User Accounts
  • Newsletter Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Rich Text Editor
  • SEO Management
  • Social Advertising
  • Social Network Marketing
  • Social Performance Management
  • Subscription Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integration
  • WYSIWYG Editor
  • Website Management
  • Workflow Management

Alternatives

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Omnisend

4.8
#3 Alternative to Constant Contact
Omnisend is an omnichannel marketing automation platform tailored for ecommerce. Beautiful email campaigns, sleek...

MailerLite

4.5
#4 Alternative to Constant Contact
MailerLite is an email marketing solution which provides tools for customizable email building, automation, landing...

Reviews

Overall rating

4.3 /5
(1,731)
Value for Money
4/5
Features
4.1/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Constant Contact?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 1,731
Robin I.
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant Contact helps me and my clients stay in touch and generate sales

Reviewed on 2019-07-31

I've attended several Constant Contact classes, and as a result of what I learned, was able to set...

I've attended several Constant Contact classes, and as a result of what I learned, was able to set up a monthly e-magazine for a client that had 6000 recipients and between 5-10 paid advertisers each month. For another client, we set up a monthly email with coupons for returning customers that was very effective at generating repeat business. The data collection features have helped me and my clients grow our client databases. Another corporate client has used Constant Contact to send notifications and newsletters to their employees.

Pros

There are quite a few things to like about Constant Contact, including the number of available, local classes. The vast number of templates available make the process of setting up email campaigns fast and easy, as does having a library of graphics.

Cons

I've been very happy with Constant Content over the years. While there have been a few glitches, they were easily solved with help from customer service. There is always a representative available to help by chat or phone.

Cheryle B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for Constant Contact

Reviewed on 2020-12-09

Constant Contact has been a wonderful marketing tool and I have seen results. I love the ability...

Constant Contact has been a wonderful marketing tool and I have seen results. I love the ability to see who has opened my emails in real time, as I can immediately reach out to them while the contact is "hot".

Pros

Very user friendly, but the most important feature is their customer service. I always get a real person right away when I have a question or need support. Helpful templates were there when I first got started, and they continue to be available. Their email functionality allows me to tract my emails and see who opens it (all in real time).

Cons

I have been using this software for years, and I have no complaints. I am a one person business, with about 15,000 customers, so my database is not as robust as larger companies might need for marketing. I do not use Constant Contact for videos, slides, etc.

Aaron S.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great For Large Contact Base

Reviewed on 2016-08-30

Pros

Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.

Cons

There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.

Michelle O.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of use for Small Shop

Reviewed on 2020-10-09

The team was great in getting us set up as non-profit with reduced pricing. Using their analytic...

The team was great in getting us set up as non-profit with reduced pricing. Using their analytic tools for our website and social media has been an added benefit for us.

Pros

Constant Contact is easy to learn, use and gather reports. The functionality is great and helps eliminate duplicating work. We love the ability to drop in a you tube video, conduct surveys and gather RSVPs.

Cons

Only frustrating part is being signed out of account, but still being able to make changes. You don't know that your time has expired until you go to save the changes.

Akande D.
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A simple and robust solution for Email marketing

Reviewed on 2020-03-11

Constant Contact is a great solution for smaller organizations that have simple email marketing...

Constant Contact is a great solution for smaller organizations that have simple email marketing needs. They do what they do very well and offer a solution that is easy to learn and adopt within smaller organizations. I would definitely recommend it to small businesses or non-profits.

Pros

Constant Contact has a very clean interface and a dashboard that makes it easy to navigate and learn. When compared to other solutions like Mailchimp, I found Constant Contact to be more intuitive and simpler. Our client was able to adopt it quickly where they struggled with other solutions.

Cons

Constant Contact's List set up is not very robust and is somewhat limiting. Their email builder is very structured as well, which can be good for some, but can be difficult to navigate for more custom email builds or email builds that leverage dynamic content.

Showing 5 reviews of 1,731 Read all reviews

Constant Contact FAQs

Below are some frequently asked questions for Constant Contact.

Constant Contact offers the following pricing plans:

  • Starting from: US$20.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Constant Contact prices are monthly, and based on the number of contacts in users email list or database. Users can send as many emails as they want without affecting the monthly fee. Discounts are available for 6 and 12 month prepayment and for nonprofit customers. Email: from $20/month Email Plus: from $40/month

Constant Contact offers the following features:

  • API Availability
  • Activity Monitoring
  • Activity Tracking
  • Anti Spam Checker
  • Auto-Responders
  • Automated Scheduling
  • Bounce Tracking
  • CAN SPAM Compliance
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click-Through Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop Interface
  • Drip Email Marketing
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Scheduling
  • Event Ticketing
  • Feedback Collection
  • Follow-up Scheduling
  • Heatmap
  • Image Library
  • Import / Export Data
  • Lead Nurturing
  • Mailing List Management
  • Market Segmentation
  • Mobile Integration
  • Mobile responsive templates
  • Multiple User Accounts
  • Newsletter Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Rich Text Editor
  • Scheduled Emails
  • Social Network Marketing
  • Social Performance Management
  • Social Stats: See who tweets, likes, and shares your emails
  • Subject line A/B testing
  • Subscriber Management
  • Subscription Services
  • Surveys & Feedback
  • Tagging
  • Template Management
  • WYSIWYG Email Editor
  • Workflow Management

Constant Contact has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Constant Contact supports the following languages:

Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Constant Contact supports the following devices:

Android, iPhone, iPad

Constant Contact integrates with the following applications:

123FormBuilder, Agendize, Ambassador, Datafield, Formstack Forms, Little Green Light, Quoter, Shoeboxed, Shopify, Sumac

Constant Contact offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

See all software categories found for Constant Contact.