---
description: Detailed reviews on Constant Contact based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Constant Contact with similar products.
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title: Constant Contact Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [Constant Contact](/software/90578/constant-contact)

# Constant Contact

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> Cloud-based digital marketing platform for small businesses and nonprofits, covering email, SMS, social media, and event management.
> 
> Verdict: Rated **4.3/5** by 2953 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Constant Contact

\* Centralizes email, SMS, social media, event promotion, and CRM in one cloud-based platform, reducing the need to manage multiple disconnected tools.&#10;\* Drag-and-drop email editor and extensive template library allow teams without dedicated design resources to produce on-brand campaigns quickly.&#10;\* Behavior-based and date-triggered automation workflows handle lead nurturing and re-engagement sequences without requiring manual sends.&#10;\* List segmentation and contact tagging enable targeted outreach to distinct audience groups, improving message relevance across campaigns.&#10;\* A/B testing tools let marketing teams compare subject lines and content variations to identify higher-performing options before full deployment.&#10;\* Built-in event management covers registration pages, ticketing, and attendee communications within a single workflow, removing the need for separate event software.&#10;\* Reporting dashboards consolidate open rates, click-through rates, bounce data, and social engagement metrics, supporting data-driven decisions on send cadence and content.&#10;\* Social media scheduling and paid ad management from a single interface allows teams to coordinate organic and paid efforts without switching platforms.&#10;\* Multi-user access with role-based permissions supports small in-house teams and agencies managing multiple client accounts from one login environment.&#10;\* Native integrations with e-commerce, CRM, and scheduling platforms extend marketing automation into existing business workflows across retail, hospitality, and professional services verticals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 2953 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Constant Contact
- **Location**: Waltham, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: United States

## Features

- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Autoresponders
- CAN-SPAM Compliance
- CRM Software
- Calendar Management
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling

## Integrations (38 total)

- ACS Technologies
- Adobe InDesign
- Blackbaud eTapestry
- Bluehost
- BoldTrail
- Boomerang for Gmail
- CiviCRM
- DonorPerfect
- Eventbrite
- Facebook
- Firespring
- Google Workspace
- GrowthZone
- Instagram for Business
- Jotform

... and 23 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Email Marketing Software](https://www.getapp.ca/directory/307/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.getapp.ca/directory/307/email-marketing/software)
- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)
- [Social Media Management Tools](https://www.getapp.ca/directory/927/social-media-management/software)
- [Event Marketing Software](https://www.getapp.ca/directory/1667/event-marketing/software)
- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)

## Alternatives

1. [EmailOctopus](https://www.getapp.ca/software/111489/emailoctopus) — 4.8/5 (657 reviews)
2. [HubSpot Marketing Hub](https://www.getapp.ca/software/20444/hubspot-marketing) — 4.5/5 (6256 reviews)
3. [Brevo](https://www.getapp.ca/software/91466/brevo) — 4.6/5 (3523 reviews)
4. [MailerLite](https://www.getapp.ca/software/10156/mailerlite) — 4.7/5 (2324 reviews)
5. [ActiveCampaign](https://www.getapp.ca/software/2348/activecampaign) — 4.6/5 (2570 reviews)

## Reviews

### "Elevating Donor Communications with Constant Contact" — 5.0/5

> **Edmund** | *February 21, 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: I use Constant Contact to manage our newsletter, donor, and fundraising email campaigns. The platform is easy to use both in designing emails and managing email databases. This includes being able to segment email lists. We have started to use the Events option to plan and manage communication for our events. After our last event, I used the Survey function for the first time to receive quick feedback from our attendees. We are still learning, and the customer support has been responsive and provided excellent guidance.
> 
> **Cons**: With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices. However, it takes practice, and the customer service has been great when I  got stuck.
> 
> Overall, my expereince with Constant Contact has been excellent. Also, our donor community has also noticed the improvement in the design and professionanlism.

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### "A Delivery Powerhouse with a Creative Ceiling" — 4.0/5

> **Verified Reviewer** | *April 30, 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The Constant Contact platform is reliable, easy to use, and a good value for the money. The data collection, analysis and automations are solid winners that are only outshined by their tremendous customer support.
> 
> **Cons**: The layout editor is pretty inflexible, or at least not a "friendly" user experience. While they have a lot of templates, there are definitely limitations on the creativity end. You can't resize images within blocks, for example, and when you create a new block yourself, you can't copy and paste them into a new template or save them as a content block for reuse.
> 
> Overall, my experience is positive. While I'd like to be more creative with the layout and design, the platform's functionality, detailed data collection, and the overall package are good value. Whenever I've had an issue, the CC Customer Service Team has always been quick to respond and help me resolve the issue.

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### "2 stars no customer support" — 2.0/5

> **Margaret** | *February 13, 2026* | Insurance Software | Recommendation rating: 5.0/10
> 
> **Pros**: It's intuitive to use the basics of the platform. Easy to build campaigns and make them look nice...
> 
> **Cons**: Their support is really lacking. The online chat NEVER works. Most of their emails aren't monitored. There's no one here to help. The phone assistance transfers you 3+ times. Not good.

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### "Constant Contact is Good Value for the Price" — 4.0/5

> **Ashley** | *July 6, 2026* | Publishing | Recommendation rating: 7.0/10
> 
> **Pros**: Working as a part-time marketing coordinator for a non-profit, Constant Contact seems to provide the most value for the money. It keeps our lists organized and is easy to use in terms of quickly sending out emails.
> 
> **Cons**: The actual email builder seems a bit clunky in terms of being able to quickly design a nice email. I generally find myself designing the email in Canva and importing the image, but then there is limited functionality with creating links, buttons, and form items.
> 
> Overall, Constant Contact does a pretty good job for what we need it to as a small non-profit. It has definitely been worthwhile to keep around and very useful for keeping our members/donors/community members informed of organizational happenings. It also has good connectivity with other apps for forms, etc.

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### "Easy to Use and Reliable for Weekly Email Communication" — 4.0/5

> **Anonymous User** | *April 26, 2026* | Religious Institutions | Recommendation rating: 7.0/10
> 
> **Pros**: Constant Contact is easy to learn and makes it simple to create, manage, and reuse email campaigns. It works well for weekly communication and does not require a lot of technical experience.
> 
> **Cons**: The design templates could offer more flexibility and variety. More layout and customization options would make the emails feel more personalized.
> 
> I have used Constant Contact for about four years to send weekly emails for church groups, and overall it has been a very helpful and reliable tool. The biggest benefit for me is the low learning curve. It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time.&#10;&#10;What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple.&#10;&#10;One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes.&#10;&#10;Overall, I would recommend Constant Contact, especially for churches, nonprofits, or small organizations that need an email marketing platform that is easy to learn and simple to use consistently.

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