About Pipedrive

Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.

When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.

Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.

Pricing starting from:

US$12.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, American Samoa, Austria, Australia, Azerbaijan, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bolivia, Brazil, Botswana, Belarus, Canada, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cyprus, Czechia, Germany, Denmark, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Spain, Finland, Fiji, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Georgia, French Guiana, Ghana, Gibraltar, Greece, Guatemala, Guam, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iran, Iceland, Italy, Jamaica, Japan, Cambodia, Kiribati, South Korea, Kuwait, Kazakhstan, Lebanon, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Morocco, Monaco, Marshall Islands, Northern Mariana Islands, Malta, Mauritius, Mexico, Malaysia, New Caledonia, Norfolk Island, Nigeria, Netherlands, Norway, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Palau, Paraguay, Romania, Russia, Rwanda, Saudi Arabia, Solomon Islands, Sweden, Singapore, Slovenia, Slovakia, Senegal, Thailand, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, United States, Uruguay, Venezuela, Vietnam, Vanuatu, Wallis and Futuna, Samoa, South Africa

Supported Languages

Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian

Pricing starting from:

US$12.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Pipedrive Software - Pipeline view
Pipedrive Software - Scheduler
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Deals details view
Pipedrive Software - Email sync
Pipedrive Software - Insights
Pipedrive Software - Leads inbox
Pipedrive Software - Smart Docs
Pipedrive Software - Leadbooster - Live chat
Pipedrive Software - Leadbooster - Prospector
View 13 more
Pipedrive video
Pipedrive video
Pipedrive Software - Pipeline view
Pipedrive Software - Scheduler
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Deals details view
Pipedrive Software - Email sync
Pipedrive Software - Insights
Pipedrive Software - Leads inbox
Pipedrive Software - Smart Docs
Pipedrive Software - Leadbooster - Live chat
Pipedrive Software - Leadbooster - Prospector

Features

Total features of Pipedrive: 156

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Auto-Responders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording Software
  • Campaign Management Software
  • Cataloging/Categorization
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Management Software
  • Data Synchronization
  • Data Visualization Software
  • Document Management Software
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Live Chat Software
  • Marketing Automation Software
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management Software
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics Software
  • Product Catalog
  • Project Management Software
  • Proposal Management Software
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On Software
  • Statistical Analysis Software
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management Software
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis Software
  • Third Party Integrations
  • Third-Party Integration
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management Software

Alternatives

Salesforce Sales Cloud

4.4
#1 Alternative to Pipedrive
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

HubSpot CRM

4.5
#2 Alternative to Pipedrive
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...

Zoho CRM

4.3
#3 Alternative to Pipedrive
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Dynamics 365

4.3
#4 Alternative to Pipedrive
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is...

Reviews

Overall rating

4.5 /5
(2,394)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

Already have Pipedrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 2,394
Sam B.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Customizable CRM that is easy to deploy and offers endless customization possibilities

Reviewed on 2022-04-26

It is great! I've used it in the past, got locked into Hubspot for too long, and once I was out of...

It is great! I've used it in the past, got locked into Hubspot for too long, and once I was out of their contract, I immediately came back to Pipedrive.

Every so often, I test other CRM, and while some others may have cool bells and whistles, the features that other CRMs have and Pipedrive lacks tend to be related to shiny object syndrome. Pipedrive is practical, easy to use, and simple to train and onboard new employees.

Another great thing about Pipedrive is its active community. Their forum is a great place to gain inspiration for the service and communicate with others for assistance in building unique integrations.

Their support is excellent and always available via chat right from your CRM.

Pros

Most CRMs force you to use it the way they think is best. But not all sales teams are alike. Pipedrive works well for us because we can customize it to work exactly how we need it. Customizing is easy and does not require coding.

Pipedrive integrates nicely with services like Zapier and various forms of plugins. This allows us to connect our CRM with all of our software applications.

Cons

Pipedrive has great email functionality, but it lacks a shared inbox (similar to Help Scout). We have a general sales email that our team manages as a sales team. If you want to use Pipedrive, you are forced to require all salespeople to communicate with their email instead of company-wide accounts.

This creates separation within our organization as we can't rely on Pipedrive for email communication.

Rafael R.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Top of notch CRM and Sales Software

Reviewed on 2022-05-06

Pipedrive has been amazing for our team, we are able to keep things organized, use automations and...

Pipedrive has been amazing for our team, we are able to keep things organized, use automations and get reports via API.

Pros

Sales software tend to be complicated, there are always many features and workflows, but, Pipedrive turns to be way more "logical" and easy to use from day zero. Features and options are well crafted, we can see that there is a pattern os use around the product.

Cons

Pricing is a bit high here in Brazil, because of exchange rates. Apart of that, Every big sales software always have something to work on. We miss some features on the Workflow Automation, like setting up an action to happen a certain time before an activity due date.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Pipedrive

Ease of use, cost, features.

Switched From

ActiveCampaign and HubSpot CRM

Reasons for Switching to Pipedrive

Clearly, Pipedrive has a more "modern" aura, it's more efficient and lightweight, not missing important features.
Verified Reviewer
Overall rating
  • Industry: Printing
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Driving takes time

Reviewed on 2022-04-02

Pros

I like that all the information is immediately available to view and track

Cons

Overwhelming at first. Not sure if there is a feature to minimize certain visuals but if not that will help.

Benjamin G.
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

I switched from Hubspot to Pipedrive on a friend's recommendation

Reviewed on 2022-02-02

With Pipedrive I can easily track and manage my leads on a daily basis.

With Pipedrive I can easily track and manage my leads on a daily basis.

Pros

Pipedrive is very intuitive to use. Easy to parameter, no headhache. It features an automated import process to switch from one CRM to the other without losing any data. On top of it, it is really cheap compared to Hubspot and tailor-made for entrepreneurs ! Support is available and very friendly. Go for it.

Cons

I do not really like the mobile version because I do not see the point of using it

Alternatives Considered

Dynamics 365

Reasons for Choosing Pipedrive

I tested the Enterprise version of Hubspot with a discount for start-up, with 90% discount. Once I was hit by the full price version, I quitted within days. Too expensive for a small business like me.

Switched From

HubSpot CRM

Reasons for Switching to Pipedrive

Pipedrive is much cheaper with comparable features and works perfectly for me

Response from Pipedrive

Hi Benjamin,

Thank you for the feedback! It is really important for us to know it!

We are glad to know you are happy with Pipedrive. That's our goal!

With Pipedrive Mobile App you are able to take actions while offline, make calls and log them directly to Pipedrive, attach photos or files, and more.

Regardless, if you ever need any help or have any questions, our Support Team is here 24/7 to help you!

Have a lovely week!

Kind regards,
Pipedrive Team

Mark D.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It's visual and that makes it easy

Reviewed on 2022-05-05

Pros

I like the visualization of deals in the KanBan style. Makes it easy to get an overview and make changes with drag & drop.

Cons

You can transfer created automations to another user. That's annoying, especially when employees leave the company. You then have to rebuild the automations.

Showing 5 reviews of 2,394 Read all reviews

Pipedrive FAQs

Below are some frequently asked questions for Pipedrive.

Pipedrive offers the following pricing plans:

A simple CRM starting at $12.50 per user per month subscription.

Pipedrive has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Pipedrive supports the following languages:

Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian

Pipedrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipedrive integrates with the following applications:

APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Automate.io, Bedrock Data, CallHippo, Callmaker, Cyclr, Datananas, Drip, Dropbox Business, Dryrun, Ecquire, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, Integrate.io, IntelligenceBank, Kato, Kixie PowerCall, Lead Liaison, LeadBoxer, Leadfeeder, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Nectar Desk, Operations Hub, Ottspotta, PandaDoc, Plecto, Proposable, Proposify, Prospect, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, SharpSpring from Constant Contact, Slaask, Slack, Slemma, SupportBee, Survicate, Talkdesk, Talkspirit, Toky, Tray.io, Trello, Userlike, WebMerge, Wishpond, Woopra, Xero, Yesware, Zapier, monday.com

Pipedrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pipedrive.