About Fusebill

Simplify complex subscription billing and payments operations. Eliminate billing bottlenecks, get paid quickly, and scale your business without worries. Advanced, real-time reporting allows businesses to identify lost revenue and take actions to reduce revenue leakage.

Streamline recurring billing, renewals, collections, and reconciliation. Launch new products faster. Gain a competitive advantage.

Fusebill easily tackles your complex billing needs from simple one-time transactions to usage-based pricing and pro-ration. Fusebill seamlessly and quickly integrates with existing systems and business models, giving you complete control to manage how products are priced. You get the agility to launch new products faster or proactively respond to changes in the competitive landscape.

Customers want to be billed daily/monthly/quarterly or on a customized schedule? Fusebill's flexibility can accommodate any pricing strategy and provide customized discounts to a single customer or a group of customers. Fusebill includes features such as seamless integration of invoiced and credit card customers, and hosted self-service pages without coding or responsibilities of PCI Level 1 compliance.

Pricing starting from:

US$199.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Fusebill

Automated billing speeds collections, reduces costs and eliminates errors.
Two way Salesforce CRM integration so teams can manage Fusebill accounts without leaving Salesforce CRM.
Executive overview provides real time insights into subscription businesses.
Fusebill Webhooks - collect and push information to other systems in real-time.
Fusebill Payments - a built-in payment gateway with low-fee processing options.
Reduce customer calls by using the self-service portal.
Centralized customer information.
Full reporting and dashboarding - visibility of key subscription metrics.
Accurately track account ledgers.
Apply taxes based on geography.
Rapidly test price changes without IT.
PCI Level 1 compliant facilities

Business size

S M L

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

English

Pricing starting from:

US$199.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Fusebill Software - Revenue Reporting
Fusebill Software - Cash Summary Report
Fusebill Software - Customer Overview Dashboard
Fusebill Software - Catalog Management
Fusebill Software - Customers Dashboard
Fusebill Software - Sales Summary Report
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Fusebill Software - Revenue Reporting
Fusebill Software - Cash Summary Report
Fusebill Software - Customer Overview Dashboard
Fusebill Software - Catalog Management
Fusebill Software - Customers Dashboard
Fusebill Software - Sales Summary Report

Features

Total features of Fusebill: 126

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting Integration
  • Accounting Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • CRM Software
  • Cancellation Management
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Statements
  • Customizable Billing
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Security
  • Data Visualization Software
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Management Software
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • Flexible Rate Tables
  • Forecasting
  • General Ledger
  • Hourly Billing
  • Internet
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management Software
  • Overpayment Processing
  • PCI Compliance Software
  • Partial Payments
  • Payment Collection
  • Payment Processing Software
  • Post-Paid Systems
  • Pre-Paid Systems
  • Price / Margin Management
  • Product Catalog
  • Project Accounting Software
  • Project Billing
  • Projections
  • Provisioning
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rating Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management Software
  • Revenue Recognition
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Subscription Management Software
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management Software
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Usage Tracking/Analytics

Alternatives

Zuora

3.9
#1 Alternative to Fusebill
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Chargify

4.3
#2 Alternative to Fusebill
Chargify is a recurring billing and subscription management platform designed for subscription-based businesses which...

Recurly

4.5
#3 Alternative to Fusebill
Recurly was born in 2009 from the changing needs of businesses. By automating the complexities of subscription billing...

OneBill

4.7
#4 Alternative to Fusebill
OneBill is a revenue management software that provides businesses with tools to streamline subscription management and...

Reviews

Overall rating

4.3 /5
(30)
Value for Money
3.9/5
Features
4/5
Ease of Use
4.1/5
Customer Support Software
4.4/5

Already have Fusebill?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 30
Cole
Overall rating
  • Industry: Consumer Services
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fusebill has gone over and above

Reviewed on 2017-09-18

Pros

We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision.

Cons

So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it.

Tony
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501-1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fusebill Subscription Software

Reviewed on 2020-02-18

We reviewed their features and compared them to other subscription software systems. They will do...

We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems.

Pros

Our company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting.

Cons

One of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system.

Alternatives Considered

Recurly and Zuora

Reasons for Choosing Fusebill

To buy an off the shelf solution.

Reasons for Switching to Fusebill

A more friendly user interface and we like the people and the CEO.

Response from Fusebill

We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Need to change a product's price for all customers? Look elsewhere.

Reviewed on 2017-11-21

Pros

There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system).

I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.

Cons

Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well.

Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes.

Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices.

We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else.

WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon

Response from Fusebill

Hi,

Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.

Ann
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Support, Excellent Team, and Ever Improving

Reviewed on 2019-05-30

Fusebill really listens to their customers and they care! They are very helpful in finding...

Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.

Pros

Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.

Cons

Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.

Response from Fusebill

Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased.
We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill.
We look forward to play a continued role in your success.
-Jacob Varghese
VP, Marketing
Fusebill

Jessica
Overall rating
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love the Software

Reviewed on 2019-05-31

My overall experience has been a great one, thank you.

My overall experience has been a great one, thank you.

Pros

I like the ease of it all. Love the new features. This makes it so much easier to find out what cards are about to expire. If I need help, when I call customer support they are there to help. Even if I have to leave a message, they get right back to me.

Cons

The thing I liked lease was the credit card expiring notice and also it would be nice to have this feature for expiring subscription plans as well.

Response from Fusebill

Thank you for taking the time to leave your feedback for us, Jessica. We are glad to hear you are loving our new features including the easy visibility into credit cards that are approaching their expiry dates.
We're looking forward to continue to play a role in your success.

Jacob Varghese
VP, Marketing
Fusebill

Showing 5 reviews of 30 Read all reviews

Fusebill FAQs

Below are some frequently asked questions for Fusebill.

Fusebill offers the following pricing plans:

Scale with complete confidence no matter where you are along your growth journey. Select the best plan for your business and start billing better. Starter: <$1m ARR agile-minded businesses looking to automate recurring invoicing and collections.$199 USD mo./billed annually Scale: $1m - $6m ARR and looking to streamline and scale revenue operations. $499 USD mo./billed annually Enterprise: Ideal for >$6m ARR businesses looking to optimize end-to-end operations flexibility, scalability & automation.

Fusebill has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Fusebill supports the following languages:

English

Fusebill supports the following devices:

Fusebill integrates with the following applications:

Authorize.Net, Avalara, Braintree, Digital River, HubSpot Marketing Hub, HubSpot Sales Hub, NetSuite, NetSuite OneWorld, PayPal, QuickBooks Online Advanced, Salesforce Sales Cloud, Stripe, Zapier

Fusebill offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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