Salesforce Sales Cloud

Salesforce Sales Cloud

4.4 (18,389)
Write a Review!
Cloud-based CRM & Sales Automation

About Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.

Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.


Key benefits of Salesforce Sales Cloud

- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.


Images

Salesforce Sales Cloud Software - 1
Salesforce Sales Cloud Software - 2
Salesforce Sales Cloud Software - 3
Salesforce Sales Cloud Software - 4
Salesforce Sales Cloud Software - 5
View 6 more
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - 1
Salesforce Sales Cloud Software - 2
Salesforce Sales Cloud Software - 3
Salesforce Sales Cloud Software - 4
Salesforce Sales Cloud Software - 5

Not sure about Salesforce Sales Cloud? Compare with a popular alternative

Salesforce Sales Cloud

4.4 (18,389)
VS.

Starting Price

US$25.00
month
US$99.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

194
111

Integrations

26
26

Ease of Use

4.0 (18,389)
4.1 (544)

Value for Money

4.0 (18,389)
4.3 (544)

Customer Service

4.1 (18,389)
4.3 (544)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Neon CRM

4.4
#1 Alternative to Salesforce Sales Cloud
Neon CRM is a platform designed for nonprofits and membership associations. It provides a comprehensive view of...

Constant Contact

4.3
#2 Alternative to Salesforce Sales Cloud
We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving...

Zoho Expense

4.6
#3 Alternative to Salesforce Sales Cloud
Zoho Expense is online travel and expense management software that helps businesses streamline corporate travel,...

Freshdesk

4.5
#4 Alternative to Salesforce Sales Cloud
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that...

Reviews

Overall rating

4.4 /5
(18,389)
Value for Money
4.0/5
Features
4.4/5
Ease of Use
4.0/5
Customer Support Software
4.1/5

Already have Salesforce Sales Cloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 18,389
Doug
Doug
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

It does it all

Reviewed on 2020-10-23

SF is the tool to have. It's already an amazing platform but continues to grow. SF continually...

SF is the tool to have. It's already an amazing platform but continues to grow. SF continually invests in new products that enhance the features already available and continually rolls out updates with 3 major releases per year. Like any technology, it's consistently improving but they are already a leader and mainstay in this space.

Pros

Most people believe SF to be a CRM and while that is true, it's much more than that. It's a platform that leverages the technology of the CRM and is so easily customized that it can manage your entire business. This is the next generation of technology for every business need.

Cons

While the capabilities are nearly endless, not everything is offered out of the box. SF offers a lot of different products and has an extensive community of 3rd party app providers that allow for additional functionality that can be installed. Some of these products are free while others are paid beyond the initial licensing purchase through SF.

Alternatives Considered

Dynamics 365

Switched From

Dynamics 365

Reasons for Switching to Salesforce Sales Cloud

The features that SF offers and the ease of customization make it the leader.
Tre
Overall rating
  • Industry: Financial Services Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Why I Like Salesforce

Reviewed on 2024-06-04

I love to use it and it makes it easy for my peers to to collect, store and follow up on data we...

I love to use it and it makes it easy for my peers to to collect, store and follow up on data we store.

Pros

I like how user friendly it is and the customization aspect of it. It can grow with the company and being cloud base , give me accessibility from anywhere. Being able to use it to reach out to customers is a plus.

Cons

Could be expensive for smaller startup companies or businesses and thr con of being on the cloud could have security concerns

Brent W
Brent W
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Greats software for CRM but expensive and hard to impliment

Reviewed on 2021-04-23

My overall experience was frustrating and the lack of support only clouded the quality of the...

My overall experience was frustrating and the lack of support only clouded the quality of the product. When we ask for support we were told we had to go to a third party to get any help on our implementation. This was not clearly communicated when we were sold the software.

Pros

Saleforce is the standard for the industry and has a price tag to match. When we implements Sales force we had 2 sales people and 6 PM’s that used it. The customization and automation where fantastic features and of great benefit. The sales to customer success migration was also a valuable feature for us.

Cons

The software was expensive and the sales person made licensing sales complicated and confusing. Once we were sold on the software our sales person disappeared and we had another rep who basically said deal with what you have. We wanted to change our model around but at the time Salesforce did not let us do this. We let the license expire and moved to another product

Alternatives Considered

HubSpot Marketing Hub

Reasons for Choosing Salesforce Sales Cloud

We wanted a more professional solution that would help both sales but also customer success

Reasons for Switching to Salesforce Sales Cloud

The customization
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Salesforce an absolute necessity

Reviewed on 2024-03-31

Pros

Ease of use
Customised
Easy training for new joiners

Cons

Expensive
Slow ticket management
Personalised point of contact

Alternatives Considered

Amazon S3 and Google Cloud Storage

Switched From

HubSpot CRM

Reasons for Switching to Salesforce Sales Cloud

Customised dashboard and Great UI helps our team’s reporting and tracking needs
ANAK AGUNG GDE ANOM
Overall rating
  • Industry: Broadcast Media
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very helpful program

Reviewed on 2024-06-11

Overall: Whoever you are, if you see my reviews here i just want to say that you need try or use...

Overall: Whoever you are, if you see my reviews here i just want to say that you need try or use this application.

Pros

its so easy to use and very complete application in it. we can also interact with another people around the world. so its very recommended!

Cons

i'd like to say that i love everything about Salesforce Sales Cloud. Since this application so helpful.

Showing 5 reviews of 18,389 Read all reviews

Salesforce Sales Cloud FAQs

Below are some frequently asked questions for Salesforce Sales Cloud.

Salesforce Sales Cloud offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $75 /user/month* (billed annually) Deeply customizable CRM for your business $150 /user/month* (billed annually) Unlimited CRM power and support $300 /user/month* (billed annually)

Salesforce Sales Cloud has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Salesforce Sales Cloud supports the following languages:

English, French, German, Italian, Russian, Spanish, Swedish

Salesforce Sales Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Salesforce Sales Cloud integrates with the following applications:

8x8 Virtual Office, Birdeye, Box, Bullhorn Jobscience, ClearSlide, Crowdstack Pro, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, Expensify, Five9, GetFeedback, Gmail, GoTo Meeting, Litmos, Mailchimp, Professional Services Cloud, QlikView, QuickBooks Online, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Salesforce Sales Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Salesforce Sales Cloud.