--- description: Detailed reviews on DocuWare based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare DocuWare with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DocuWare Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [DocuWare](/software/8533/docuware) # DocuWare Canonical: https://www.getapp.ca/software/8533/docuware Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/8533/docuware?page=2) > DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DocuWare DocuWare document management digitizes important business papers alongside the secure automatic archive of existing digital assets, deployable online or on-premise. The platform can be seamlessly integrated alongside pre-existing email, CRM and ERP applications. DocuWare Cloud complies with strict data protection: ISO27001 certification, GDPR, CCPA and SOC 2 compliant, documents stored within DocuWare are fully encrypted. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DocuWare - **Founded**: 1988 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact DocuWare for full details of flexible storage and user package options across the following plans: Trial: 250 MB storage, unlimited users Base: 20 GB storage, 4 users Professional: 50 GB storage, 15 users Enterprise: 100 GB, 40 users Enterprise Large: 250 GB, 100 users - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Canada, France, Germany, Ireland, Isle of Man, Italy, Portugal, Spain, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Asset Lifecycle Management - Audit Trail - Authentication Software - Business Process Automation - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Content Management System (CMS) Software - Content Publishing Options - Customizable Forms - Customizable Templates - Data Capture and Transfer ## Integrations (32 total) - ABBYY FineReader PDF - ABBYY FlexiCapture - Autostore - Chorus - Dynamics 365 Business Central - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft SharePoint - NetSuite - NetSuite SuiteProjects Pro - OQLIS - Oracle Database - Oracle E-Business Suite ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) - [Enterprise Content Management Software](https://www.getapp.ca/directory/1261/enterprise-content-management/software) - [Content Management Software](https://www.getapp.ca/directory/276/content-management-system-cms/software) - [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software) - [Document Control Software](https://www.getapp.ca/directory/1175/document-control/software) ## Alternatives 1. [Google Drive](https://www.getapp.ca/software/90762/google-drive) — 4.8/5 (28616 reviews) 2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17702 reviews) 3. [OneDrive](https://www.getapp.ca/software/91652/onedrive) — 4.5/5 (12864 reviews) 4. [Microsoft 365](https://www.getapp.ca/software/90725/microsoft-office-365) — 4.6/5 (14159 reviews) 5. [Microsoft SharePoint](https://www.getapp.ca/software/90850/sharepoint) — 4.4/5 (5466 reviews) ## Reviews ### "Document management that facilitates our processes and allows us to save paper." — 5.0/5 > **Idaly** | *March 31, 2023* | Semiconductors | Recommendation rating: 10.0/10 > > **Pros**: It is the best software for document management, it is very good at keeping our documents digitally secure, it is very good at exchanging documents between colleagues, it is a very fast system, it is easy to navigate and it keeps document management smooth. > > **Cons**: Some colleagues thought that it is expensive software at first, but I disagree as there are many software with similar functions, but DocuWare has more power to manage our documents to a great extent. > > It has allowed us to keep our documents in order, we improve the fluency when filing and sharing documents very quickly, we keep our files safe, we reduce the cost of paper, the digitization of our documents has boosted our growth and productivity. ----- ### "Innovative and robust document management platform" — 5.0/5 > **Eileen** | *April 20, 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: I like DocuWare's ability to efficiently scan and store all of our important documents has allowed us to streamline processes and reduce paper usage. The intelligent search function makes it easy for us to quickly find any file, which saves us valuable time in our daily routine. In addition, integration with other systems, such as ERP and CRM, has improved interdepartmental communication and information management. DocuWare's ease of use and quick implementation allowed us to adapt smoothly to this new way of working. Finally, remote access and real-time collaboration have improved our efficiency, allowing us to work more agile and respond quickly to our company's needs. > > **Cons**: DocuWare offers many useful features, but it can be costly for small businesses. Also, more customization options would be ideal. > > DocuWare has allowed us to improve the organization, access and security of our documents, significantly increasing our efficiency in the office. I would recommend DocuWare to other companies looking to optimize document management. ----- ### "DocuWare: Serviceable" — 3.0/5 > **Cynthia** | *February 2, 2021* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose. Once you figured out the system, it was easy enough to use, albeit a bit "clunky." We used it primarily for uploading invoices and bills to be paid. > > **Cons**: It was challenging to find past invoices with this system. Docuware was not overly intuitive, so it took a fair amount of time to figure out how to access and pull up past invoices if there were questions about payment. > > My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine. ----- ### "The Best Tool for Electronic Document Management" — 5.0/5 > **Rafael** | *October 11, 2017* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features. Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents. Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare. > > **Cons**: Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support. ----- ### "DocuWare- digital transformation and of document organization" — 5.0/5 > **Adam** | *February 2, 2023* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Something I like about Docuware, its interface, its dashboard is simple but functional, I like how it displays all the documents in a single view, it is quite organized to handle large amounts of documents. I consider it an excellent solution for the digital transformation of a company, and for remote work since it is based on the cloud. Something to highlight about the Docuware is that it has applications for iOS and Android, this helps the workflow to speed up the processes. > > **Cons**: For a new user, the learning curve can be a bit long since it has some functions and tools that you don't understand at first, another point that needs to be improved a lot is its editing tools, if it works with a predefined format it's fine. but if you need to make numerous changes it can be a bit tedious. > > What I like about Docuware is that they are creating a strong community, they offer webinars every month, they are very helpful since they are always innovating and teaching new techniques and processes for the effective use of Docuwere. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/8533/docuware?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/8533/docuware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data