About FreshBooks

If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.

We uphold a longstanding tradition of providing extraordinary customer service and building a product that helps save you time because we know you went into business to pursue your passion and serve your customers – not to learn accounting.

Pricing starting from:

$7.60/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of FreshBooks

- Wow your clients with professional looking invoices that take only seconds to create

- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.

- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.

- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, Netherlands, Norway, New Zealand, Singapore, United States, South Africa

Supported Languages

English

Pricing starting from:

$7.60/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of FreshBooks: 97

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounting Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking Software
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management Software
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management Software
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • General Ledger
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Tracking Software
  • Partial Payments
  • Payment Processing Software
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting Software
  • Project Billing
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management Software
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Visual Analytics

Alternatives

Quickbooks Online

4.3
#1 Alternative to FreshBooks
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

QuickBooks Desktop Enterprise

4.5
#2 Alternative to FreshBooks
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Wave Accounting

4.4
#3 Alternative to FreshBooks
Wave is an all-in-one accounting solution for small businesses which combines income and expense tracking, invoicing,...

Xero

4.3
#4 Alternative to FreshBooks
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

Reviews

Overall rating

4.5 /5
(3,552)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support Software
4.4/5

Already have FreshBooks?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 3,552
Frank N.
Overall rating
  • Industry: Media Production
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I wish I could rate it higher than a 10

Reviewed on 2019-09-09

Switching to it from one of those other software packages was one of the most liberating experiences...

Switching to it from one of those other software packages was one of the most liberating experiences of my career.

Pros

It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Cons

It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

Nazmul H.
Overall rating
  • Industry: Media Production
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Project Management for Small Business

Reviewed on 2020-11-06

If you ask me for a rating, I would give 8 out of 10. With a huge amount of features like invoicing,...

If you ask me for a rating, I would give 8 out of 10. With a huge amount of features like invoicing, Client Portal, Contact Management, Expense Tracking, Project Management make your business easy to manage. For people who are trying to start a new business, I would recommend the FreshBooks at first.

Pros

FreshBooks is very easy to use and has so many features that help you manage your business in a short time. They have excellent customer services. The most fascinating thing about FreshBooks is it has also mobile app and the UI design is so eye-catching. They create attractive invoices for clients. Another coolest feature of FreshBooks is "Proposal". This feature allows you to show the work and writing space and attach your customize pictures.

Cons

Although you can hardly find cons in FreshBooks. But sometimes something grabs notice. I think the least likable thing about FreshBooks is limiting users. Only one user can use FreshBooks. And the other one is the price. I think as a small business management tool, it is a little expensive than others.

Alternatives Considered

QuickBooks Online Advanced

Reasons for Switching to FreshBooks

I thought I have a small business, so I don't need to start with a big company. I just wanted a simple tool that fulfills my needs. And found them in FreshBook. Another thing I should mention that makes me choose FreshBooks over the QuickBooks is the referral system. Though I didn't refer anyone yet.
Stephanie C.
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

First Accounting/Time Tracking Software

Reviewed on 2022-01-19

Easy to implement, easy to use. Simple interface.

Easy to implement, easy to use. Simple interface.

Pros

The time tracking is very simple and easy to use. Keeps you organized and helps to determine what time is being spent on what activities. The dashboard is also a great tool.

The client tracker/project tracker is also a great tool.

Cons

So far there has been a bit of downtime / some issues with the back end coding of the software causing errors. I have to manually track my time and enter it in after the fact. Also, my CIBC account has blocked the software and I have not received any assistance about getting that reconnected despite asking.

There could be more options for how to list billable items on invoices, I find I usually have to manually play around with the line items to have them appear they way I want on the invoice.

Struggling marking expenses paid when I manually add them to an invoice.

Alternatives Considered

FunctionFox, Unanet A/E, HoneyBook and BQE CORE Suite

Reasons for Switching to FreshBooks

Canadian Based Software - Great price for a single user, not super complicated
Scott W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Run as fast as you can from this platform now that they are forcing migrations to new platform

Reviewed on 2021-12-01

FreshBooks was founded by someone that wanted to make a great product for small businesses to do...

FreshBooks was founded by someone that wanted to make a great product for small businesses to do invoicing and time tracking, that focus is obviously gone and the focus revolves around their payment processing.

Pros

We implemented the "Classic Freshbooks" which was a super clean interface that you could navigate with your keyboard for the most part, was stable and efficient. This worked great for us for almost 10 years.

Cons

They are now forcing their new interface on everyone, which is buggy and slow. Constant downtime at critical times like end of month, causing customers not to be able to access and pay invoices. Huge financial repercussions for us due to this.

Response from FreshBooks

Hey Scott, thank you for taking the time to share your review of FreshBooks.

You are correct that we are moving customers to the new FreshBooks. I'm sorry that you've experienced some issues with your account since moving, but our Support Team is here to help however we can. While there are some changes between the classic and new FreshBooks, feedback from customers like yourself is absolutely valuable to our team as we make continue to make changes and updates to the software. We post those updates here: https://support.freshbooks.com/hc/en-us/articles/360054235012-Changes-Updates-in-2021.

If you have any questions or matters we can assist with, the contact details for our Support Team are listed here: https://www.freshbooks.com/contact. ^DM

Cc C.
Overall rating
  • Industry: Human Resources
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Low-Cost Billing Software

Reviewed on 2021-11-30

Superb!

Superb!

Pros

FreshBooks' functionality and ease of use rival that of more well known billing systems.

Cons

The software works great, but I'd like to be able to manage more than five clients without having to upgrade my plan.

Alternatives Considered

QuickBooks Online Advanced

Reasons for Choosing FreshBooks

I needed a more automated approach to my billing process.

Reasons for Switching to FreshBooks

FreshBooks offered a free trial, which allowed me to assess the platform with no commitment, and ultimately decide that it had everything that I needed in a billing system. I recommend FreshBooks to any small business owners who need to make a switch in their billing system.
Showing 5 reviews of 3,552 Read all reviews

FreshBooks FAQs

Below are some frequently asked questions for FreshBooks.

FreshBooks offers the following pricing plans:

Lite: $7.60/mth (first 6 mths) Plus: $12.80/mth (first 6 mths) Premium: $24/mth (first 6 mths)

FreshBooks has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

FreshBooks supports the following languages:

English

FreshBooks supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FreshBooks integrates with the following applications:

ActiveCampaign, Acuity Scheduling, Adobe Commerce, Agile CRM, Ambassador, Artichoke, Asana, Authorize.Net, Autotask PSA, Avalara, Basecamp, Bench, Bidsketch, BigCommerce, Braintree, Calendly, Campaign Monitor, Capsule, Chrometa, Clio, Constant Contact, Dext Prepare, Eventbrite, Expensify, Expiration Reminder, Formstack Forms, Freshdesk, Fundbox, Geckoboard, Google Workspace, Gusto, HappyFox Help Desk, Highrise, HubSpot Marketing Hub, Insightly, Intervals, Justworks Hours, Keap, Klipfolio, LiveChat, Mailchimp, MinuteDock, OneSaas, PayPal, Payment Evolution, ProWorkflow, Proposify, RightSignature, Rydoo, Salesforce Sales Cloud, Shopify, Skyvia, Slack, Solve CRM, Square Payments, Stripe, Teachable, Teamwork, Todoist, Toggl Track, Trello, Universe, WooCommerce, WordPress, Wufoo, Yalla, Zapier, Zendesk, ZipRecruiter, noCRM.io

FreshBooks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for FreshBooks.