About Kickserv
Built & Trusted By 1000s of Service Pros! Kickserv offers complete job management and customer relationship management (CRM), scheduling, estimates, scheduling, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online and Xero so users don't have to do double entry with the aim of saving time and money.
Kickserv is designed to be suitable for plumbers, HVAC, computer repair, electricians, handyman, carpet cleaning, landscaping and lawn care, maid service, pest control, and many more industries. Kickserv helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where you can complete jobs. If you use Quickbooks we have a seamless 2-way integration with no double entry.
With one glance, users can see how their business is performing. With Kickserv, leads, jobs, and invoices are all at the user's fingertips. With the help of Kickserv's automated statuses users can easily stay on top of all their work. From closing a lead and managing a team, to collecting payments from customers, Kickserv will help businesses run smoothly with tools that are easy for the entire team to use.
Pricing starting from:
US$31.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Kickserv
Devices
Business size
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
US$31.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Kickserv: 88
- API
- Accounting Integration
- Accounting Software
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Automated Scheduling
- Availability Indicator
- Bid Management
- Billing & Invoicing
- Booking Management
- CRM Software
- Calendar Management
- Chemical Management
- Client Management
- Client Portal
- Communication Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Dispatch Management
- Document Imaging
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management Software
- Employee Management
- Employee Scheduling Software
- Equipment Management
- Equipment Tracking
- Estimating
- File Storage
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Intake Management
- Interaction Tracking
- Invoice Management
- Invoice Processing
- Job Costing Software
- Job Management
- Job Scheduling
- Job Tracking
- Lead Management Software
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Online Booking
- Online Time Clock
- Opportunity Management
- Payment Collection in the Field
- Payment Processing Software
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photos / Images
- Preventive Maintenance Software
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Repair Tickets
- Resource Scheduling
- Routing
- Scheduling Software
- Search/Filter
- Self Service Portal
- Service History
- Technician Management
- Third Party Integrations
- Time Tracking Software
- Warranty Tracking
- Work Order Creation
- Work Order Management
Alternatives
Jobber
ServiceTitan
BookingKoala
QuickBooks Time
Reviews
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- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent functionality and ease of use
Reviewed on 2018-11-29
Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The...
Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The Quikbooks integration saves us time and money because we only enter customer info once.
Pros
Kickserv enabled us to scale up the business and offers us excellent tracking for billing, communication, and customer service.
Cons
There are no issues or downside for my company.
Response from Kickserv
Thank you Ted. Your loyalty and willingness to take a moment to give us feedback is worth a lot to us. I hope it also helps others.
Cheers!
- Industry: Environmental Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
#1 in Customer Relationship Management & Dispatching software
Reviewed on 2021-05-12
Kickserv has streamlined my service-based business. It's easy to use for dispatching and task...
Kickserv has streamlined my service-based business. It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
Pros
It is easy to start using the kickserv system, especially since they have such a phenomenal support staff
Cons
I have used this software for over 8 years and the ONLY thing I still would like to see is a more robust search ability. For example, if I were to look for every job that I did "carpet cleaning," I would get a list (instead of having to pull a report).
Reasons for Switching to Kickserv
Easy of use with all of the integrations I need to grow my business.Response from KickServ
Hello Richard - You have been a fabulous advocate of Kickserv over the years. I'm glade we are helping your business.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Lack of response to concerns. Converted us to new platform a day early while open.
Reviewed on 2017-02-16
Our experience with this software was average until the migration from SSK to Kickserv.
1) Our...
Our experience with this software was average until the migration from SSK to Kickserv.
1) Our migration was scheduled for the evening of 2/2/17 but instead was run during the morning.
2) This resulted in us not being able to access our entire database for the entire workday. We lost customers and business as a result.
3) The only response we have gotten from Kickserv is "Sorry about the confusion".
4) Responses to issues about the new platform are not helpful and delayed.
5) Cannot upload certain file-types as attachments (Old SSK allowed anything)
6) Editing estimates does not work correctly
7) There are problems with payment capturing in Kickserv. Kickserv seems to ignore some line items.
8) When asked how to permanently complete tasks for re-occurring jobs, the only response I got was "Let me see if I can explain how to do this one".
9) None of our questions or issues have been resolved.
Pros
drag and drop capabilities
Cons
Since switching over to the new platform, there are issues with billing and attaching. Customer support is not helpful
Response from Kickserv
The experience you had with the migration of your account was very unfortunate. Having your system not available during your working hours is a serious issue and we apologize for that error. We did work with your co-worker on the phone to handle the major issue which was mainly getting the sync working successfully again. To acknowledge some of your comments here we currently don't restrict file types. I have requested for your company to send us any file types that seem to not upload. Also, with the issues of editing estimates and capturing certain line items we are not aware of any issues and appreciate any specific feedback on these issues through the normal lines of support at any time. We will clarify with you on what occurred exactly with your earlier question via our support lines of how to complete tasks for re-occurring jobs.
We very much appreciate your loyalty with us and hope we can make up for the disruption to your business as we move forward.
- Industry: Industrial Automation
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Kickserv Review
Reviewed on 2019-07-12
Kickserv allows us to go semi paperless and cuts out time from dispatch to accounting.
Kickserv allows us to go semi paperless and cuts out time from dispatch to accounting.
Pros
The ability to store everything together.
Cons
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Alternatives Considered
Sage 300 Construction and Real EstateReasons for Choosing Kickserv
Too much Double-Entry from dispatch to accountingSwitched From
Sage 300 Construction and Real EstateReasons for Switching to Kickserv
Price- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best CRM Platform!!
Reviewed on 2019-06-24
-Easy way to download and calculate jobs for accounting.
-Great way to have clear access for...
-Easy way to download and calculate jobs for accounting.
-Great way to have clear access for everyone in the company to the CRM via the app. The detailed and yet simple organizational process with Kickserv has added tremendous value to us.
Pros
-Organization of data and customer list
-Convenient way to calculate weekly, monthly jobs sold.
-
Cons
-Sometimes it does not load properly
-Would be great what time notes are added to NOTES section for each tab
Response from Kickserv
Hello Amir,
Thank you for your feedback and EXCELLENT scoring. We have been doing field service work for well over 30 years now. Plus, thank you for your feature request since I was able to submit it within our Product Board.
Kickserv FAQs
Below are some frequently asked questions for Kickserv.Q. What type of pricing plans does Kickserv offer?
Kickserv offers the following pricing plans:
- Starting from: US$31.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free Trial on all plans Free plan: up to 3 Users *must use our internal CC payments feature Lite plan: $31/month with annual plan ($39/monthly) up to 3 users Starter plan: $79/month with annual plan ($99/monthly) up to 10 Users Business plan: $159/month with annual plan ($199/month) unlimited + more features Premium plan: $239/month with annual plan ($299/month) unlimited + ALL features
Q. Who are the typical users of Kickserv?
Kickserv has the following typical customers:
Self Employed, 2-10, 11-50
Q. What languages does Kickserv support?
Kickserv supports the following languages:
English
Q. Does Kickserv support mobile devices?
Kickserv supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kickserv integrate with?
Kickserv integrates with the following applications:
Dropbox Business, Google Calendar, Google Contacts, Microsoft Excel, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Stripe, Xero
Q. What level of support does Kickserv offer?
Kickserv offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Kickserv.
- CRM Software
- Field Service Management Software
- Workforce Management Software
- Appointment Scheduling Software
- Service Dispatch Software
- Business Management Software
- Employee Scheduling Software
- HVAC Software
- Scheduling Software
- Field Activity Management Software
- Calendar Software
- Work Order Software
- Maid Service Software
- Plumbing Software
- Electrical Contractor Software
- Landscape Software
