About ProntoForms

ProntoForms is the leader in field-first low-code application platforms for enterprise. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
 
The Company’s 100,000+ subscribers harness the intuitive, secure, and scalable solution to increase productivity, improve quality of service, and mitigate risks. The Company is based in Ottawa, Canada, and trades on the TSXV under the symbol PFM. ProntoForms is the registered trademark of ProntoForms Inc., a wholly owned subsidiary of ProntoForms Corporation.

Pricing starting from:

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ProntoForms

• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, India, Ireland, New Zealand and 2 others

Supported Languages

English, French, German, Spanish

Pricing starting from:

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of ProntoForms: 148

  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking Software
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode/Ticket Scanning
  • Business Process Automation
  • CRM Software
  • Code Enforcement Software
  • Collaboration Tools
  • Collaborative Development
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contract/License Management
  • Convert to PDF
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature Software
  • Dispatch Management
  • Document Classification
  • Document Imaging
  • Document Management Software
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management Software
  • For Mechanical Equipment
  • For No-Code Development
  • For Schools
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management Software
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control Software
  • Inventory Management Software
  • Iteration Management
  • Job Costing Software
  • Job Management
  • Logistics Management
  • Maintenance Management Software
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Mobile Development
  • Multi-Channel Distribution
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Optical Character Recognition
  • Order Management Software
  • Performance Metrics
  • Performance Monitoring
  • Plant Management
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance Software
  • Process/Workflow Automation
  • Project Management Software
  • Purchase Order Management
  • Quality Management Software
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Remote Access/Control
  • Remote Data Capture
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management Software
  • Residential Properties
  • Risk Assessment
  • Risk Management Software
  • Routing
  • Safety Management Software
  • Service Call Management
  • Service History
  • Shipping Management
  • Space Management Software
  • Subcontractor Management
  • Supplier Management
  • Task Management Software
  • Template Management
  • Templates
  • Third Party Integrations
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Voice Recognition
  • Warranty Tracking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management Software
  • Workforce Management Software

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Reviews

Overall rating

4.6 /5
(224)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

Already have ProntoForms?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 224
Patricia A
Overall rating
  • Industry: Facilities Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Best Customizable software out there for mobile forms

Reviewed on 8/27/2018

We are continuously working with Pronto Forms to make this software the best it can be to suit ours...

We are continuously working with Pronto Forms to make this software the best it can be to suit ours and other companies needs.

Pros

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

Cons

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Revolutionary and reliable

Reviewed on 12/14/2022

Personnel at my company who use this tool have provided positive feedback regarding ease of use,...

Personnel at my company who use this tool have provided positive feedback regarding ease of use, attractive design and its automation capabilities. I personally am impressed with its Recordkeeping capabilities as it helps ensure our legal requirements are met, and our records help substantiate this.ProntoForms is easy to use and customize. It works well on desktop and mobile devices. There is an opportunity to experience the product first hand via Free Trial. The cost, in my view, is relatively inexpensive, when compared to other similar products. My overall experience has been 100% positive.

Pros

The most impactful features in ProntoForms are its document management and OSHA Recordkeeping. Documents can be created in various file formats i.e. Microsoft Word, PDF, HTML, JSON, CSV, XML. Documents can also be copied or moved with its data sets. It can also be linked to other versions for ease of reference.  There are beautifully designed templates that are modern, realistic to business needs and effective risk management. These templates can easily be customized and branded to meet the company's needs. The interface is also easy to navigate and requires little time to learn how to use the product. OSHA Recordkeeping is a valuable feature that is often overlooked. It protects my company from being susceptible to fines and legal/regulatory breaches. My records are securely stored and easily retrievable.

Cons

There are no features that I have encountered to date that did not meet my expectations. I think that this is a cost effective and reliable tool to gather data, analyze data and manage/store records.

Response from ProntoForms

Hey,

Revolutionary and reliable! I love that title.

Thanks for leaving a review and letting us know about the ease-of-use, design, and automation capabilities of our platform. I'm glad our recordkeeping features are meeting your compliance needs.

We're constantly working to improve our product, and we really appreciate your feedback, as it helps us better understand how we can make our platform even more user-friendly and effective for businesses like yours.

If you have any suggestions or questions, please don't hesitate to reach out to your Customer Success Manager.

Best regards,
Esmond Ng @ ProntoForms

Ashley
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Too expensive for what you get

Reviewed on 4/3/2019

We determined it wasn't the right fit for our company due to the cost and lack of professional...

We determined it wasn't the right fit for our company due to the cost and lack of professional looking documents. If you're willing to pay more for custom forms and work with their customer support team it could be worth it for you.

Pros

The training was phenomenal and the customer support was always very responsive and helpful. The software is fairly easy to use as well.

Cons

It's very expensive and after you complete the forms and test them, they don't look professional at all. There is an option to get custom forms created, but they each cost hundreds of dollars.

Response from ProntoForms

Hi Ashley!

Thank you for taking the time to provide feedback! We're happy that our customer support team and platform were to your standards, but sorry to hear that we weren't the right fit in the end.

While our software does allow users to make small adjustments to achieve a more professional look, fully customized outputs do require special attention from our Pro Services team.

With that said, we understand our solution wasn't the right fit for Roofsimple and wish you all the best!

Sincerely,
Shona @ ProntoForms

Sean
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great tool for automating data capture and subsequent workflows.

Reviewed on 11/21/2022

Pros

ProntoForms is a powerful tool which allows administrators a wide array of customization to data collection while maintaining a straightforward end-user experience.

Cons

One downside to the customization is it requires some effort to learn the ins and outs. The support documentation from ProntoForms is top notch and whenever I still had questions their customer success team was quick to provide answers.

Alternatives Considered

Microsoft Forms

Response from ProntoForms

Hey Sean,

Thank you for taking the time to write a review. I'm glad to hear that you're optimizing our product features without compromising the end-user experience. It is also great to hear that our customer success team provided you with the level of support you needed. I will let them know.

In addition, why not check out the ProntoForms Community? It's a great place for customers like you to share their experiences and help each other out! You can find it at community.prontoforms.com.

Thanks,
Esmond Ng @ ProntoForms

Joe
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Phenomenal Account Management and Tech Support

Reviewed on 1/6/2023

Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for...

Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for their amazing support, patience, kindness and sense of humor with working with me as I am new to the application administration.

Pros

My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.

Cons

Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.

Response from ProntoForms

Hey Joe,

Thank you for taking the time to leave a review.

It's wonderful to hear how well our solution works for you as an administrator. I'll message Chris and Julian about your comment - I'm sure they'll appreciate it!

I'm sure you'll love our ProntoForms Community, where you can discuss issues and work together with like-minded individuals from other companies. You'll also be able to connect with members from our team who we actively encourage to take part!

ProntoForms Community: https://community.prontoforms.com/home

All the best,
Esmond Ng

Showing 5 reviews of 224 Read all reviews

ProntoForms FAQs

Below are some frequently asked questions for ProntoForms.

ProntoForms offers the following pricing plans:

Essentials: $15.00/month/user Advanced: $45.00/month/user Enterprise: Contact us for pricing ProntoForms is also available as a white label solution via carriers such as AT&T. *Each user represents a ProntoForms activated mobile device. Monthly subscription price based on annual contract.

ProntoForms has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

ProntoForms supports the following languages:

English, French, German, Spanish

ProntoForms supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ProntoForms integrates with the following applications:

Box, Dropbox Business, Google Drive, Google Workspace, Microsoft 365, Microsoft SharePoint, OneDrive, QuickBooks eCommerce, Quickbooks Online, Salesforce Sales Cloud, ServiceMax, ShareFile, Twitter, Zendesk Suite

ProntoForms offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for ProntoForms.