
About Paycom
Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paycom
Key benefits of Paycom
It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paycom
Images



Features
Total features of Paycom: 119
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Reviews
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- Industry: Financial Services Software
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Paycom, my HR Department
Reviewed on 9/27/2018
None of the payroll companies I have used in the past even compare to Paycom. The dedicated...
None of the payroll companies I have used in the past even compare to Paycom. The dedicated specialist is very important to me and I can speak to them with any questions. With the other companies, my payroll account never seemed to be important or big enough with them and I was never able to get the help I needed. With that said, this made a situation where I had to figure everything out and make sure my filings were correct and on the correct forms. One thing I do not want to do is get messed up with payroll taxes. The other companies didn't seem to care if I was compliant and I never had a good relationship to rely on with their specialists. The costs associated with Paycom are also better than any of the above listed companies. Overall, Paycom is my HR Department and I am very satisfied.
Pros
The ease of use is the single best quality of this company. My payroll processing time has never been as effiecent or organized in my 18 years of having my business. I am on the site weekly and am very glad that I can process my payroll in a few minutes. I have w2 employee’s and 1099 contractors that I pay through my company. Having a tool that is easy saves me time and thus saves me money. The greatest asset that Paycom offers is their friendly and knowledgeable staff. I would be lost without my specialist. She is amazing. Once the payroll is complete, the reports are very easy to use and run so that I can keep track of all my expenses.
Cons
Based on my experience over the last 5 years of using Paycom, my specialist ensures that I have no cons associated with my service. She is great.
Response from Paycom
Chad, thank you so much for the detailed review. We're happy to be your valued partner.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Overall, great quality
Reviewed on 12/10/2022
It has been easy to use for scheduling. Payroll and managing hours is super user friendly.
It has been easy to use for scheduling. Payroll and managing hours is super user friendly.
Pros
I love being able to use it on the go. Our company is open seven days a week. I often have to make changes to the schedule or approve time punch changes at all hours. I can easily access it from my mobile device to make those changes
Cons
For the employees there isn't a calendar view to pick up/swap shifts
Response from Paycom
It's rewarding to know our product has placed director functions at your fingertips, Jackie. Please let us know how we can create a 10-star experience for you at [email protected] Thank you for your review!
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Bait and switch, twice
Reviewed on 2/13/2020
Bait and switch, twice now. Do not recommend.
Bait and switch, twice now. Do not recommend.
Pros
Client specialist is excellent at responding.
Cons
Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.
Response from Paycom
We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at [email protected] We look forward to speaking with you, Karissa!
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Disappointing Customer Service
Reviewed on 12/13/2022
Pros
Most of the daily functions like entering time, viewing PTO and adding new employees worked well and were easy to navigate.
Cons
The least helpful part of Paycom was their customer service. Our advisor changed multiple times and we never knew who to contact. We rarely ever got the issue resolved we called about during the first call.
Response from Paycom
We're delighted to know you're enjoying Paycom's software and that it has benefitted your organization! We'd like to learn more about your feedback to better understand how we can support your organization. Please reach out to us at [email protected], and a member of our team will be in touch.
- Industry: Medical Practice
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great for employees that work in multiple locations
Reviewed on 1/11/2023
Pros
Easy to set up/install, I like that I can access my onboarding documents at any time
Cons
Nothing negative to say at this time.
Response from Paycom
Thank you for taking time out of your day to share your Paycom experience, Samantha! We appreciate your positive feedback.
Paycom FAQs
Below are some frequently asked questions for Paycom.Q. What type of pricing plans does Paycom offer?
Paycom offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Paycom for pricing information.
Q. Who are the typical users of Paycom?
Paycom has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Paycom support?
Paycom supports the following languages:
English
Q. Does Paycom support mobile devices?
Paycom supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paycom integrate with?
We do not have any information about what integrations Paycom has
Q. What level of support does Paycom offer?
Paycom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
Related categories
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