About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Paycom

It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

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Features

Total features of Paycom: 119

  • 360 Degree Feedback Software
  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking Software
  • Approval Workflow
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking Software
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Biometric Recognition
  • Blended Learning
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • COBRA Administration
  • Certification & Licensing
  • Check Printing
  • Clock In/Out
  • Compensation Management Software
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customizable Reports
  • Deduction Management
  • Direct Deposit
  • Document Management Software
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • Goal Setting/Tracking
  • Gradebook Software
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Job Application Management
  • Job Description Management
  • Labor Forecasting
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Mobile Access
  • Mobile App
  • Mobile Learning Software
  • Monitoring
  • Multi-State
  • Onboarding Software
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Provider Management
  • Punch card
  • Real Time Reporting
  • Recruitment Management
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Salaried Employee Tracking
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Social Learning
  • Status Tracking
  • Summary Reports
  • Synchronous Learning
  • Talent Management Software
  • Task Management Software
  • Tax Compliance
  • Tests/Assessments
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking Software
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Video Conferencing Software
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workstation Tracking
  • eLearning Companies

Alternatives

ADP TotalSource

4.2
#0 Alternative to Paycom
ADP TotalSource is a full-service HR management and benefits administration platform which automates taxes, payroll,...

ADP Workforce Now

4.4
#1 Alternative to Paycom
ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

Workday HCM

4.4
#2 Alternative to Paycom
Workday HCM is a unified human capital management platform for businesses of all sizes to manage the workforce,...

Bitrix24

4.1
#3 Alternative to Paycom
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time...

Reviews

Overall rating

4.4 /5
(748)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support Software
4.3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 748
Chad
Overall rating
  • Industry: Financial Services Software
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Paycom, my HR Department

Reviewed on 9/27/2018

None of the payroll companies I have used in the past even compare to Paycom. The dedicated...

None of the payroll companies I have used in the past even compare to Paycom. The dedicated specialist is very important to me and I can speak to them with any questions. With the other companies, my payroll account never seemed to be important or big enough with them and I was never able to get the help I needed. With that said, this made a situation where I had to figure everything out and make sure my filings were correct and on the correct forms. One thing I do not want to do is get messed up with payroll taxes. The other companies didn't seem to care if I was compliant and I never had a good relationship to rely on with their specialists. The costs associated with Paycom are also better than any of the above listed companies. Overall, Paycom is my HR Department and I am very satisfied.

Pros

The ease of use is the single best quality of this company. My payroll processing time has never been as effiecent or organized in my 18 years of having my business. I am on the site weekly and am very glad that I can process my payroll in a few minutes. I have w2 employee’s and 1099 contractors that I pay through my company. Having a tool that is easy saves me time and thus saves me money. The greatest asset that Paycom offers is their friendly and knowledgeable staff. I would be lost without my specialist. She is amazing. Once the payroll is complete, the reports are very easy to use and run so that I can keep track of all my expenses.

Cons

Based on my experience over the last 5 years of using Paycom, my specialist ensures that I have no cons associated with my service. She is great.

Response from Paycom

Chad, thank you so much for the detailed review. We're happy to be your valued partner.

Jackie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Overall, great quality

Reviewed on 12/10/2022

It has been easy to use for scheduling. Payroll and managing hours is super user friendly.

It has been easy to use for scheduling. Payroll and managing hours is super user friendly.

Pros

I love being able to use it on the go. Our company is open seven days a week. I often have to make changes to the schedule or approve time punch changes at all hours. I can easily access it from my mobile device to make those changes

Cons

For the employees there isn't a calendar view to pick up/swap shifts

Response from Paycom

It's rewarding to know our product has placed director functions at your fingertips, Jackie. Please let us know how we can create a 10-star experience for you at [email protected] Thank you for your review!

Karissa
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Bait and switch, twice

Reviewed on 2/13/2020

Bait and switch, twice now. Do not recommend.

Bait and switch, twice now. Do not recommend.

Pros

Client specialist is excellent at responding.

Cons

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Response from Paycom

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at [email protected] We look forward to speaking with you, Karissa!

Jeremy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Disappointing Customer Service

Reviewed on 12/13/2022

Pros

Most of the daily functions like entering time, viewing PTO and adding new employees worked well and were easy to navigate.

Cons

The least helpful part of Paycom was their customer service. Our advisor changed multiple times and we never knew who to contact. We rarely ever got the issue resolved we called about during the first call.

Response from Paycom

We're delighted to know you're enjoying Paycom's software and that it has benefitted your organization! We'd like to learn more about your feedback to better understand how we can support your organization. Please reach out to us at [email protected], and a member of our team will be in touch.

Samantha
Overall rating
  • Industry: Medical Practice
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for employees that work in multiple locations

Reviewed on 1/11/2023

Pros

Easy to set up/install, I like that I can access my onboarding documents at any time

Cons

Nothing negative to say at this time.

Response from Paycom

Thank you for taking time out of your day to share your Paycom experience, Samantha! We appreciate your positive feedback.

Showing 5 reviews of 748 Read all reviews

Paycom FAQs

Below are some frequently asked questions for Paycom.

Paycom offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Paycom for pricing information.

Paycom has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Paycom supports the following languages:

English

Paycom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paycom has

Paycom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

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