Paycom

I love being able to use it on the go. Our company is open seven days a week. I often have to make changes to the schedule or approve time punch changes at all hours. I can easily access it from my mobile device to make those changes

For the employees there isn't a calendar view to pick up/swap shifts

Client specialist is excellent at responding.

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Most of the daily functions like entering time, viewing PTO and adding new employees worked well and were easy to navigate.

The least helpful part of Paycom was their customer service. Our advisor changed multiple times and we never knew who to contact. We rarely ever got the issue resolved we called about during the first call.

Easy to set up/install, I like that I can access my onboarding documents at any time

Nothing negative to say at this time.