Function Point

Project Management for Creative Agencies & In-house Teams

4.3 /5 (187 reviews) Write a Review!

Function Point Overview

What is Function Point?

Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management.

We strive to deliver intuitive software solutions and unsurpassed customer service. Our goal is to make productivity more personable; to warm it up and give it a heartbeat. As a customer-funded business, we treat each of our customers as our partners. Because their success is our success.

Every customer gets a dedicated onboarding consultant to take you through a training program designed to set you up for success. Our experts consultants provide a structured deployment and training program that helps you and your team learn the system incrementally and enables you to roll it out in stages, increasing your staff's uptake, and business's chances of success. The onboarding program is so effective, we guarantee results in 60 days or your money back.

Book a personalized demo with one of our software experts and they will be happy to answer any questions you have.

Function Point Overview

Pricing

Starting from
$37.00/month

Pricing options

Free Trial
Subscription
Value for money

<li>$37 — per user per month billed annually;
<li>$42 — per user per month billed monthly

<i>Unlimited phone and email support included.</i>


Function Point Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English, French

Media

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Function Point Reviews

Function Point Reviews

Overall rating
4.3
/
5
Excellent
88

Very good
76

Average
21

Poor
2

Terrible
0

Value for Money
4.2
Features
4
Ease of Use
3.9
Customer Support
4.6
88% recommended this app
Nathan S.

Function Point is an essential part of our agency workflow forming the backbone of our process.


Darla B.

Not the most "functional" project management software but definitely keeps us organized


Jessica B.

Lots of pros, but also lots of cons

It works for us, but the sun doesn't rise and set with it. Function Point lets us log a lot of information and communicate tasks with people who are out of the office well. But there is a steep learning curve, we've never been super happy with the billing integration for retainer clients, and the reporting is subpar.

It works great for people who exclusively work on a project-by-project basis. But their "Retainer" integration leaves a lot wanting. It works, but it's not seamless.


Verified Reviewer

Cures the timesheet entry drudgery.

I'm not particularly good about keeping my timesheets current, but Function Point makes it a lot easier to keep on track.


Verified Reviewer

Overall, the software provides the functions our agency needs on a daily basis.


Nathan S.
Company size: 11-50 Employees

Function Point is an essential part of our agency workflow forming the backbone of our process.

Used Daily for 1+ year
Reviewed on 5/8/2018
Review Source: Capterra

Pros

Depth of information and availability of data. The amount of information can be intimidating to a new user, but with experience, the ability to not simply keep track of projects, but to be able to monitor the health of your agency is essential. Function Point's robust reporting tools make that possible.

Cons

Lack of ability to customize and support workflow options that are outside of established understandings within the system. Additional client portal functionality for example.

Response from Function Point Productivity Software

We appreciate you taking the time to share your thoughts with us, Nathan. We're so glad to hear how FP is helping monitor the health of Zipie!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Darla B.
Company size: 11-50 Employees

Not the most "functional" project management software but definitely keeps us organized

Used Daily for 1+ year
Reviewed on 7/18/2018
Review Source: Capterra

Pros

The company pages in Function Point provide us with all the information we need because we're able to customize them to our needs. We can include the client information, but we also have team information so one page tells everyone who is involved with that client's projects. The customizable dashboard also allows each person to view things that they feel are important to them.

Cons

I find Function Point to not be as "functional" as its name might suggest. It is often laggy when you click on links. Getting to pages that you want to be on takes many clicks instead of just one (for example, it seems strange to me that clicking on the name of a "schedule" within a company takes me to a jumbled list of tasks rather than the actual schedule page where I can see things laid out in order). There isn't a good calendar view that allows a person to drag and drop tasks (and since I manage our company's design calendar, it would be great if I could do this since it's basically like putting together a giant puzzle).

The customization seems to have stopped with the "dashboard" type of views of the main page and schedule pages. If you want to view, for instance, the time allotted to people within the company for a day, you might visit the Work Planning View, which overall is a great view (shows tasks assigned and a total number of hours allotted to each person). The downside is it always only shows everyone in the company, which isn't ever what I need. Being able to choose who I see in this view (and others like it) would improve the functionality a lot.

There are also too many different ways to view things. There are at least three different ways to see how many hours of work a person has scheduled for the day. There are a couple of different views for tasks within a certain project. It can be overwhelming.

Response from Function Point Productivity Software

Thanks for your feedback, Darla. Your Customer Success Manager will be following up with you on a couple items you mentioned. Keep an eye on your inbox!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jessica B.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Lots of pros, but also lots of cons

Used Daily for 2+ years
Reviewed on 8/13/2018
Review Source: Capterra

It works for us, but the sun doesn't rise and set with it. Function Point lets us log a lot of information and communicate tasks with people who are out of the office well. But there is a steep learning curve, we've never been super happy with the billing integration for retainer clients, and the reporting is subpar.

It works great for people who exclusively work on a project-by-project basis. But their "Retainer" integration leaves a lot wanting. It works, but it's not seamless.

Pros

It's really great for projects. The structure for setting up estimates and Jobs and Tasks works great when you're focusing on individual projects.

And creating Tasks are straightforward, we love that you can pass tasks back-and-forth between team members.

We can pretty easily communicate new tasks and jobs/projects to people who don't work in the office. Between Job description, Tasks descriptions and comments on tasks, Notes and comments on notes, and the ability to upload files, there's a lot of power there. Nice to have a track record of things.

And when you're billing for an individual project, the billing function is great.

Cons

Billing for retainer clients is not simple or easy. Integrated billing was a big reason we went with Function Point, and it works great for individual projects, but I think the retainer function was added on as an after thought, and is very clunky. To the point that we're thinking about only using the FP billing feature for projects, and just billing Retainer clients straight out of QuickBooks.

Also, the Reports are fairly worthless. They are so complicated to interpret, and confusing to create. Most of the reports don't pull up in the browser, they are automatic downloads to an .XML file. And some of the files names are completely different from what they are called in Function Point. I once spent half a day trying to recreate a report I had made a few months ago, but could not find the report listed anywhere in the Report section. It took a support ticket for me to find out that even thought the file name that had downloaded with the report was called "Cost Recovery Rate Report By Client", the report I had to run was called "Billable Hours Recovered By Staff".

And the Jobs are pretty great, but it is annoying that you have to create and Estimate every time you create a new job. With Retainer clients, we don't always have to get an estimate approved before we start on a job, so it's just an annoying step. And it's another level of settings you have to go through to get things in the Job right.

Response from Function Point Productivity Software

We appreciate you sharing your thoughts with us, Jessica. Keep an eye on your inbox for a message from your Customer Success Manager.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 11-50 Employees

Cures the timesheet entry drudgery.

Used Daily for 2+ years
Reviewed on 8/28/2018
Review Source: Capterra

I'm not particularly good about keeping my timesheets current, but Function Point makes it a lot easier to keep on track.

Pros

I like that I can access it anywhere and on whatever device I happen to be using. I rely on the weekly timesheet for most of my time entry stuff. The TAB through interface makes it really simple.

Cons

My biggest complaint is that when you make a mistake or key something that needs clarification, a dialog box requiring an action comes up nowhere near where you're currently working on the page. And you have to click the OK button to close it. It won't accept the return key or tab key.

Say you're looking up a job. You type in a few letters, hit TAB and a list comes up. That list is at the bottom of the page and you have to mouse over your selection and click it in order to move on. Even if you don't see the job you're looking for in the list, you still have to mouse over and click OK.

It's a small thing, but compared to all the other software I use each day, this is a pretty clunky issue for me.

Response from Function Point Productivity Software

Thanks for sharing your feedback with us! We'd love to understand more about this behaviour you're experiencing in your searches. You can reach us at [email protected]

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Verified Reviewer

Overall, the software provides the functions our agency needs on a daily basis.

Used Daily for 2+ years
Reviewed on 1/19/2018
Review Source: Capterra

Pros

I like that I have all our client's estimates and jobs at my fingertips when I need them, in a organized manner. I can see the overall health of a project at any given time - which helps us stay on budget. I also like being able to move employee's time around to different projects in an efficient manner - just a couple of simple clicks and the time is moved to the right place!

Cons

I wish there was a way to generate a master budget for all estimates related to a specific project. Our clients are always wanting a grand total for what a project, that has multiple jobs involved, is going to cost them. We end of up having to figure this separately and if would save time and resources if this type of feature was added.

Response from Function Point Productivity Software

Thanks for taking the time to share your thoughts with us. We've passed along your feedback to our Product Team for consideration. We appreciate you letting us know how we can make Function Point better for you and your team!

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8.1/10
Based on 187 user ratings
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Function Point Pricing

Function Point Pricing

Starting from
$37.00/month
Free Trial
Subscription
Value for money

<li>$37 — per user per month billed annually;
<li>$42 — per user per month billed monthly

<i>Unlimited phone and email support included.</i>

<li>$37 — per user per month billed annually;
<li>$42 — per user per month billed monthly

<i>Unlimited phone and email support included.</i>

Value for Money
4.2/5
Based on 187 user ratings
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Function Point Features

Function Point Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4/5
Based on 187 user ratings
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Categories

Additional information for Function Point

Additional information for Function Point

Key features of Function Point

  • Accounting software integration
  • Approvals and file sharing
  • Branded invoices
  • Briefs & file sharing portal
  • Business intelligence tools
  • Capture emails and notes
  • Client portal for statues
  • Cloud based business management
  • Collaborate in real-time
  • Demo available
  • Easy sales reports
  • Easy-to-use timesheets
  • Flexible invoicing for deposits
  • Follow-up task alerts
  • Full-service CRM
  • Real-time financial reports
  • Seamless accounting integration
  • Simple due date alerts
  • Support & resources
  • Time-saving project management

Benefits

  • Transparent view of business performance

  • Easy-to-use online timesheets

  • Personalized onboarding program

  • CRM solution and contact integration

  • Streamlined workflow processe

  • Project management and tracking

  • Real-time financial reports
  • Function Point FAQs

    Function Point FAQs

    Below are some frequently asked questions for Function Point.

    Q. What type of pricing plans does Function Point offer?

    Function Point offers the following pricing plans:

    Starting from: $37.00/month

    Pricing model: Subscription

    Free Trial: Not Available

    <li>$37 — per user per month billed annually; <li>$42 — per user per month billed monthly <i>Unlimited phone and email support included.</i>

    Q. What are the main features of Function Point?

    Function Point offers the following features:

    • Accounting software integration
    • Approvals and file sharing
    • Branded invoices
    • Briefs & file sharing portal
    • Business intelligence tools
    • Capture emails and notes
    • Client portal for statues
    • Cloud based business management
    • Collaborate in real-time
    • Demo available
    • Easy sales reports
    • Easy-to-use timesheets
    • Flexible invoicing for deposits
    • Follow-up task alerts
    • Full-service CRM
    • Real-time financial reports
    • Seamless accounting integration
    • Simple due date alerts
    • Support & resources
    • Time-saving project management

    Q. Who are the typical users of Function Point?

    Function Point has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Function Point support?

    Function Point supports the following languages:

    English, French

    Q. What type of pricing plans does Function Point offer?

    Function Point has the following pricing plans:

    Subscription

    Q. Does Function Point support mobile devices?

    Function Point supports the following devices:

    Android, iPhone

    Q. What other apps does Function Point integrate with?

    Function Point integrates with the following applications:

    IFTTT, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Online Advanced, Zapier

    Q. What level of support does Function Point offer?

    Function Point offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials