
About Function Point
Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management.
We strive to deliver intuitive software solutions and unsurpassed customer service. Our goal is to make productivity more personable; to warm it up and give it a heartbeat. As a customer-funded business, we treat each of our customers as our partners. Because their success is our success.
Every customer gets a dedicated onboarding consultant to take you through a training program designed to set you up for success. Our experts consultants provide a structured deployment and training program that helps you and your team learn the system incrementally and enables you to roll it out in stages, increasing your staff's uptake, and business's chances of success. The onboarding program is so effective, we guarantee results in 60 days or your money back.
Book a personalized demo with one of our software experts and they will be happy to answer any questions you have.
Pricing starting from:
US$37.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Function Point
Business size
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
US$37.00/month
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of Function Point: 81
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Reviews
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- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Function Point is an essential part of our agency workflow forming the backbone of our process.
Reviewed on 2018-05-08
Pros
Depth of information and availability of data. The amount of information can be intimidating to a new user, but with experience, the ability to not simply keep track of projects, but to be able to monitor the health of your agency is essential. Function Point's robust reporting tools make that possible.
Cons
Lack of ability to customize and support workflow options that are outside of established understandings within the system. Additional client portal functionality for example.
Response from Function Point Productivity Software
We appreciate you taking the time to share your thoughts with us, Nathan. We're so glad to hear how FP is helping monitor the health of Zipie!
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Our business is healthier and our employees are happier because of the things we can do and...
Reviewed on 2021-06-14
When it comes to project and operational management, there are loads of options that talk a good...
When it comes to project and operational management, there are loads of options that talk a good game. However, the Function Point team is actually changing the game with how agencies and production companies can run their businesses successfully. Function Point set our business up for success in navigating a pandemic, remote work, and new sales structures. Changing our project management system to FP has been the single greatest immediate and long term benefit to our company's profitability. Our business is healthier and our employees are happier because of the things we can do and see now with the FP operating system.
The sheer amount of usable, reliable and readable data that the Function Point platform can produce matched with the top notch customer experience and support makes the perfect software to support busy creative agencies.
Pros
The ease of timetracking against specific jobs, service lines and tasks; financial and project/task management tracking in one platform; estimate creation within the system that has all the information transferred automatically when making it a job; the BI reporting with bar graphs and pivot grids.
Cons
The lack of reviewing software; how difficult/how many extra steps it takes to move a task to a different assignee or different date; no seemless/single channel communication tab; no quick search functionality; it's not an easy system for account or project managers to keep tabs on mulitple projects/people at once.
Reasons for Choosing Function Point
In April of 2020 we decided to completely overhaul our company's workflow operating system. With so much uncertainity during the pandemic surrounding our business, team members and clients, we needed a system that could support our business objectives of higher visibility, greater efficiency and an all-in-one platform.Switched From
AsanaReasons for Switching to Function Point
At the end of the day, our decision really landed on the fact that we felt understood by the Function Point team. They became trusted advisors throughout the process, truly taking the time to understand the complexities of our businesses and problem solving with us to find the right solution.Response from Function Point Productivity Software
Hi Victoria,
Thank you for taking out the time to review Function Point. We really appreciate your feedback and are glad to hear that Function Point is helping your team become more productive (and happier) and providing long-term value to your clients. Nothing pleases us more than to learn that we've helped set up our partners for success!
Thank you for your feedback regarding the FP system, specifically around collaboration. With releases such as Kanban view and Online Proofing this year, we are hoping to close those gaps.
As always, please do not hesitate to reach out to your CSM in case you need help with understanding any of the system modules.
Thank you once again!
Best regards,
Team FP
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
The Function Point team is always responsive and available
Reviewed on 2016-09-16
Function Point has grown with us as we've grown as a company. Their support team is responsive when...
Function Point has grown with us as we've grown as a company. Their support team is responsive when question arise, and I know that everyone from their account team to product development to support is available when I need them. Their interest in soliciting feedback and involving clients in their roadmap development is so welcome.
Pros
Budgets, tasks, and schedules can all be connected and feed into each other, meaning less work for our team. Enter a timesheet entry and everyone knows the status of that task and how it has affected the overall budget immediately.
Cons
I think most things are specific to how we do business. For example, we'd like more customization of contacts and companies so we can track details more specifically. Right now, we're maintaining two CRMs -- FP and Salesforce. It would be amazing to combine them.
We'd like to be able to give clients more insight into their projects. We stopped pursuing the client portal because it looked outdated. Perhaps that's changed. But providing some way to share a real-time timeline / schedule with clients would be valuable to us.
We'd also value a re-do of the Resource Planner / Scheduler that allowed us to look at forecasted work, landed business that's not yet actionable (draft tasks) and landed, actionable work. This would give us greater insight into what business we can commit to.
Response from Function Point Productivity Software
Hi Jen - thank you for taking the time to share your thoughts here. We truly appreciate your continued support of Function Point and your suggestions for how we can make the system better for you. Please feel free to reach out if you ever have other suggestions. We're always ready to listen.

- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Not the most "functional" project management software but definitely keeps us organized
Reviewed on 2018-07-18
Pros
The company pages in Function Point provide us with all the information we need because we're able to customize them to our needs. We can include the client information, but we also have team information so one page tells everyone who is involved with that client's projects. The customizable dashboard also allows each person to view things that they feel are important to them.
Cons
I find Function Point to not be as "functional" as its name might suggest. It is often laggy when you click on links. Getting to pages that you want to be on takes many clicks instead of just one (for example, it seems strange to me that clicking on the name of a "schedule" within a company takes me to a jumbled list of tasks rather than the actual schedule page where I can see things laid out in order). There isn't a good calendar view that allows a person to drag and drop tasks (and since I manage our company's design calendar, it would be great if I could do this since it's basically like putting together a giant puzzle).
The customization seems to have stopped with the "dashboard" type of views of the main page and schedule pages. If you want to view, for instance, the time allotted to people within the company for a day, you might visit the Work Planning View, which overall is a great view (shows tasks assigned and a total number of hours allotted to each person). The downside is it always only shows everyone in the company, which isn't ever what I need. Being able to choose who I see in this view (and others like it) would improve the functionality a lot.
There are also too many different ways to view things. There are at least three different ways to see how many hours of work a person has scheduled for the day. There are a couple of different views for tasks within a certain project. It can be overwhelming.
Response from Function Point Productivity Software
Thanks for your feedback, Darla. Your Customer Success Manager will be following up with you on a couple items you mentioned. Keep an eye on your inbox!
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Cures the timesheet entry drudgery.
Reviewed on 2018-08-28
I'm not particularly good about keeping my timesheets current, but Function Point makes it a lot...
I'm not particularly good about keeping my timesheets current, but Function Point makes it a lot easier to keep on track.
Pros
I like that I can access it anywhere and on whatever device I happen to be using. I rely on the weekly timesheet for most of my time entry stuff. The TAB through interface makes it really simple.
Cons
My biggest complaint is that when you make a mistake or key something that needs clarification, a dialog box requiring an action comes up nowhere near where you're currently working on the page. And you have to click the OK button to close it. It won't accept the return key or tab key.
Say you're looking up a job. You type in a few letters, hit TAB and a list comes up. That list is at the bottom of the page and you have to mouse over your selection and click it in order to move on. Even if you don't see the job you're looking for in the list, you still have to mouse over and click OK.
It's a small thing, but compared to all the other software I use each day, this is a pretty clunky issue for me.
Response from Function Point Productivity Software
Thanks for sharing your feedback with us! We'd love to understand more about this behaviour you're experiencing in your searches. You can reach us at [email protected]
Function Point FAQs
Below are some frequently asked questions for Function Point.Q. What type of pricing plans does Function Point offer?
Function Point offers the following pricing plans:
- Starting from: US$37.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
<li>$37 — per user per month billed annually; </li><li>$42 — per user per month billed monthly <i>Unlimited phone and email support included.</i></li>
Q. Who are the typical users of Function Point?
Function Point has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Function Point support?
Function Point supports the following languages:
English
Q. Does Function Point support mobile devices?
Function Point supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Function Point integrate with?
Function Point integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online, Zapier
Q. What level of support does Function Point offer?
Function Point offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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