Clarizen Overview

What is Clarizen?

Clarizen's online project management platform for enterprise combines the power of social collaboration with robust project management. It facilitates team collaboration and project execution, ensuring data is always up-to-date and aligned with business objectives.

No complex software or hardware installations are required due to Clarizen's software-as-a-service (SaaS) structure, resulting in immediate business impact as teams and projects get up and running instantly.

Clarizen’s enterprise work management solution is a simple to use platform encompassing an employee’s full workload, ensuring all tasks are aligned with the overall business objectives.

Clarizen features:
• Project and portfolio management
• Resource management
• Document management
• Reports and dashboards
• Email and mobile collaboration
• Time and expense tracking
• Budget tracking
• Social collaboration

Clarizen is highly configurable and able to support hundreds of custom fields and business rules. You’ll even find dozens of Clarizen apps for common or specialized customizations, which you can add with a mouse-click in the Clarizen Apps Marketplace. And since Clarizen is so well-mapped to your workflows, you’ll find end-user adoption rates are high.

Clarizen is the leader in enterprise-class work collaboration and project management solutions that harness the power of the cloud to get work done efficiently, effectively and with better results. Fast to deploy and easy to use, Clarizen is redefining enterprise collaboration by connecting social context with tasks and projects to drive increased productivity and profitability. Founded in 2006, Clarizen's customers include UPS, Autodesk and Lenovo.

Clarizen Overview

Pricing

Starting from
$45.00/month

Pricing options

Free Trial
Subscription
Value for money

Clarizen licenses are per user per month starting from $45/user/month.


Clarizen Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Chinese (Traditional), English, French, German and 5 others, Hebrew, Japanese, Portuguese, Russian, Spanish

Media

Use the roadmap to manage project portfolios
Manage budgets and expenses from a centralized dashboard
Access, edit and collaborate on documents with commenting, drawing and highlighting tools
Automate, integrate and report with Clarizen's integrations
Use Clarizen on the go via the native mobile app
Use the overview dashboard to understand enterprise project plans at a glance
Manage resources effectively with task management tools
Supports social collaboration with searchable, online discussion boards
Give team members quick and central access to tasks
Enhance user-productivity with Clarizen's templates
Clarizen video Clarizen video Clarizen screenshot: Use the roadmap to manage project portfolios Clarizen screenshot: Manage budgets and expenses from a centralized dashboard Clarizen screenshot: Access, edit and collaborate on documents with commenting, drawing and highlighting tools Clarizen screenshot: Automate, integrate and report with Clarizen's integrations Clarizen screenshot: Use Clarizen on the go via the native mobile app Clarizen screenshot: Use the overview dashboard to understand enterprise project plans at a glance Clarizen screenshot: Manage resources effectively with task management tools Clarizen screenshot: Supports social collaboration with searchable, online discussion boards Clarizen screenshot: Give team members quick and central access to tasks Clarizen screenshot: Enhance user-productivity with Clarizen's templates

Clarizen Reviews

Clarizen Reviews

Overall rating
4.2
/
5
Excellent
76

Very good
73

Average
11

Poor
2

Terrible
3

Value for Money
4.1
Features
4.2
Ease of Use
4
Customer Support
4.3
90% recommended this app
Peter K.

SAAS based project management platform, scalable, with team collaboration, great dash-boarding


Verified Reviewer

Full featured - but huge code base

Good. It was a disaster switching to Redbooth, and it was a major upgrade from Basecamp. Maybe it was too big of a jump for a smaller organization.


Jonathan O.

PM tool is not bad, but integrated time/expense/invoice processing did not work.

We got very little benefit from this software, as it did not perform as expected.


Sean F.

A mostly positive experience.

We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.


Bryce V.

Everything we needed to take our team to the next level

We needed to evaluate how we could best deliver a quick first time to value for our customers on our implementation team.


Peter K.

SAAS based project management platform, scalable, with team collaboration, great dash-boarding

Used Daily for 2+ years
Reviewed on 1/11/2018
Review Source: Capterra

Pros

ease of use
scalable
Social
Service and Support
customizations
Updates
Adaptability
Financial Management

Cons

Cost
Agile framework needs attention
Reporting Graphs are limited in selection
limited amount of Graphs per report
Scheduling options are limited to 24 reports , 1 per hour

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Marketing & Advertising
Company size: 2-10 Employees

Full featured - but huge code base

Used Daily for 6-12 months
Reviewed on 1/7/2020
Review Source: Capterra

Good. It was a disaster switching to Redbooth, and it was a major upgrade from Basecamp. Maybe it was too big of a jump for a smaller organization.

Pros

It's like the rolls royce of project management systems. Super powerful and hard to really throw stones at the functionality.

Cons

The biggest learning curve because it has specific ways that it manages workflows. It's great. But you need a dedicated team member to just learn and train people on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jonathan O.
Industry: Automotive
Company size: 51-200 Employees

PM tool is not bad, but integrated time/expense/invoice processing did not work.

Used Daily for 2+ years
Reviewed on 5/9/2018
Review Source: Capterra

We got very little benefit from this software, as it did not perform as expected.

Pros

Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

Cons

Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations.

Our company implemeted this software with the goal of bringing project management together with time reporting, expense reporting, and invoice processing. The purpose of implementing Clarizen was to have a centralized system where we could report project status by including all relevant metrics on the project in a list or detailed view, e.g. planned time vs. actual time, planned cost vs. actual cost, and project manager comments/narrative on goal vs. result. This purpose was never realized. Clarizen underestimated the work effort to develop customizations, which resulted in the time module never being completed, the expense/invoice modules were cumbersome to use, the related approval workflows had many problems, and support from Clarizen management was almost non-existent.

We are now taking a different approach. No longer do we believe that one system can handle all our needs, and so we have adopted different systems with some integration between them to try to bring together all project-related data.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Sean F.
Industry: Hospital & Health Care
Company size: 1,001-5,000 Employees

A mostly positive experience.

Reviewed on 1/21/2016
Review Source: GetApp

We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.

Pros

1. Unlimited email-only users. Resources that infrequently or rarely work on projects can report progress via email without consuming an expensive license.
2. Email and/or API integration with work order systems. Clarizen doesn't charge an expensive license to integrate it with other systems.
3. A modern-looking user interface with an emphasis on social media-like collaboration.
4. Lots of options for charts and graphs for reporting.
5. Can import spreadsheets and MS Project workplans.
6. Lots of training and support webinars every week.
7. Pre-recorded online training via the Clarizen University.

Cons

1. Support seems slow to respond to support requests.
2. There is currently a bug they haven't fixed yet that requires you to keep resetting column widths in reports and dashboards. They don't stick.
3. Their online self-help knowledge base seems new and thin.
4. They don't have a feature I used in other project management software to identify the last (most recent) note, comment, etc. on an item. This can be worked around via user training or some custom workflow programming but it would be nice if they built it in as others have.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Bryce V.
Industry: Computer Software
Company size: 501-1,000 Employees

Everything we needed to take our team to the next level

Used Daily for 1+ year
Reviewed on 12/12/2018
Review Source: Capterra

We needed to evaluate how we could best deliver a quick first time to value for our customers on our implementation team.

Pros

Clarizen enabled our team to effectively manage the numerous projects we had while surfacing the insights we needed to make business decisions.

Cons

Like any software that is aimed at solving complex business problems, Clarizen had so many features that it became overwhelming to our team during implementation. When a business has to undergo major changes to their operations, it needs the transition to be as easy as possible. This is more of a critique for most large software solutions as opposed to just Clarizen.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.2/10
Based on 165 user ratings
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Clarizen Pricing

Clarizen Pricing

Starting from
$45.00/month
Free Trial
Subscription
Value for money

Clarizen licenses are per user per month starting from $45/user/month.

Clarizen licenses are per user per month starting from $45/user/month.

Value for Money
4.1/5
Based on 165 user ratings
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Clarizen Features

Clarizen Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4.2/5
Based on 165 user ratings
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Categories

Additional information for Clarizen

Additional information for Clarizen

Key features of Clarizen

  • Activity tracking
  • Application firewalls
  • Billable & non billable work items
  • Budget tracking
  • Bug tracking
  • Centralized document repository
  • Change management
  • Change tracking
  • Collaboration tools
  • Collaborative planning
  • Compliance management
  • Configurable workflow
  • Custom fields
  • Dashboard creation
  • Dashboards
  • Data encryption
  • Demand management
  • Disaster recovery
  • Document management
  • Document review
  • Document sharing
  • Drag & drop interface
  • Email alerts
  • Estimation
  • Expense management
  • Financial indicators
  • Financial management
  • Gantt Chart
  • Issue tracking
  • Mobile app for iPhone & Android
  • Multi-tiered network security
  • Permission management
  • Personal calendars
  • Planning tools
  • Portfolio management
  • Progress management
  • Progress tracking
  • Project budgeting
  • Project hierarchy
  • Project management
  • Project percentage completion reporting
  • Project portfolio management
  • Project scheduling
  • Projects
  • Real time analytics
  • Real time data
  • Real time team updates
  • Real time updates
  • Reporting & statistics
  • Request routing
  • Resource management
  • Risk assessment
  • Role & assignment per project
  • Role-based permissions
  • SSP & LDAP integration
  • Salesforce integration
  • Scope management
  • Security & encryption
  • Social collaboration
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Templates
  • Third party integration
  • Time & expense tracking
  • Time tracking
  • Timesheet management
  • Timesheets

Benefits

  • Clarizen is a leading global provider of collaborative online work and project management software for large, enterprise businesses.
  • Clarizen allows enterprise-level companies to easily manage all of their work, projects and resources in a single, simple to use environment.
  • Clarizen’s enterprise work management platform combines the power of social collaboration with robust project management.
  • It facilitates true team collaboration and project execution, ensuring data is always up-to-date and aligned with business objectives.
  • No complex software or hardware installations are required due to Clarizen’s SaaS architecture, resulting in immediate business impact as teams and projects get up and running instantly.

  • Clarizen FAQs

    Clarizen FAQs

    Below are some frequently asked questions for Clarizen.

    Q. What type of pricing plans does Clarizen offer?

    Clarizen offers the following pricing plans:

    Starting from: $45.00/month

    Pricing model: Subscription

    Free Trial: Available

    Clarizen licenses are per user per month starting from $45/user/month.

    Q. What are the main features of Clarizen?

    Clarizen offers the following features:

    • Activity tracking
    • Application firewalls
    • Billable & non billable work items
    • Budget tracking
    • Bug tracking
    • Centralized document repository
    • Change management
    • Change tracking
    • Collaboration tools
    • Collaborative planning
    • Compliance management
    • Configurable workflow
    • Custom fields
    • Dashboard creation
    • Dashboards
    • Data encryption
    • Demand management
    • Disaster recovery
    • Document management
    • Document review
    • Document sharing
    • Drag & drop interface
    • Email alerts
    • Estimation
    • Expense management
    • Financial indicators
    • Financial management
    • Gantt Chart
    • Issue tracking
    • Mobile app for iPhone & Android
    • Multi-tiered network security
    • Permission management
    • Personal calendars
    • Planning tools
    • Portfolio management
    • Progress management
    • Progress tracking
    • Project budgeting
    • Project hierarchy
    • Project management
    • Project percentage completion reporting
    • Project portfolio management
    • Project scheduling
    • Projects
    • Real time analytics
    • Real time data
    • Real time team updates
    • Real time updates
    • Reporting & statistics
    • Request routing
    • Resource management
    • Risk assessment
    • Role & assignment per project
    • Role-based permissions
    • SSP & LDAP integration
    • Salesforce integration
    • Scope management
    • Security & encryption
    • Social collaboration
    • Task management
    • Task planning
    • Task scheduling
    • Task tracking
    • Templates
    • Third party integration
    • Time & expense tracking
    • Time tracking
    • Timesheet management
    • Timesheets

    Q. Who are the typical users of Clarizen?

    Clarizen has the following typical customers:

    Large Enterprises, Public Administrations, Mid Size Business

    Q. What languages does Clarizen support?

    Clarizen supports the following languages:

    Chinese (Simplified), Chinese (Traditional), English, French, German, Hebrew, Japanese, Portuguese, Russian, Spanish

    Q. What type of pricing plans does Clarizen offer?

    Clarizen has the following pricing plans:

    Subscription

    Q. Does Clarizen support mobile devices?

    Clarizen supports the following devices:

    Android, iPhone

    Q. What other apps does Clarizen integrate with?

    Clarizen integrates with the following applications:

    Clearlogin, Gainsight PX, Jira, NetSuite, QuickBooks Online, Sage Intacct, Sage Intacct, ServiceNow, Zendesk, Ziflow

    Q. What level of support does Clarizen offer?

    Clarizen offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials