---
description: Detailed reviews on Vizalia based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Vizalia with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vizalia Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Inside Sales Software](/directory/761/inside-sales/software) > [Vizalia](/software/2382751/vizalia)

# Vizalia

Canonical: https://www.getapp.ca/software/2382751/vizalia

> Cloud-based visual call platform for contact centers offering app-free remote video assistance, live annotation, and screen sharing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Vizalia

\* Eliminates app installation friction on the customer side by delivering video sessions through a single SMS link, increasing session acceptance rates and reducing drop-off at the start of interactions.
\* Reduces costly on-site visits and truck rolls by enabling agents to visually diagnose and resolve issues remotely through live video and annotation tools.
\* Accelerates issue resolution by giving agents real-time visual context, allowing problems to be identified and addressed faster than through voice or text alone.
\* Centralizes session data, time-stamped photos, analytics and performance data in a single dashboard, streamlining supervisor oversight and quality assurance workflows.
\* Integrates with CRM and helpdesk platforms, allowing visual session data and photos to be logged directly within existing agent workflows.
\* Configurable session flows and role-based access controls allow contact centers to adapt the platform to specific operational and compliance requirements.
\* Supports both inbound and outbound visual call flows, covering use cases across technical support, claims inspection, field service coordination, and remote sales assistance.

## About the vendor

- **Company**: Vizalia

## Commercial Context

- **Pricing Details**: Billed per visual session, with unlimited users. Volume-based pricing with a prepaid annual volume. Pricing on request. Pilot live in under 15 days.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Belgium, France, Luxembourg, Switzerland

## Features

- Contact Management Software
- Deal Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Inside Sales Software](https://www.getapp.ca/directory/761/inside-sales/software)

## Related Categories

- [Inside Sales Software](https://www.getapp.ca/directory/761/inside-sales/software)
- [Remote Support Software](https://www.getapp.ca/directory/563/remote-support/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2382751/vizalia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/vizalia/> |
| en-AE | <https://www.getapp.ae/software/2382751/vizalia> |
| en-AU | <https://www.getapp.com.au/software/2382751/vizalia> |
| en-CA | <https://www.getapp.ca/software/2382751/vizalia> |
| en-GB | <https://www.getapp.co.uk/software/2382751/vizalia> |
| en-IE | <https://www.getapp.ie/software/2382751/vizalia> |
| en-NZ | <https://www.getapp.co.nz/software/2382751/vizalia> |
| en-SG | <https://www.getapp.sg/software/2382751/vizalia> |
| en-ZA | <https://www.getapp.za.com/software/2382751/vizalia> |

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