---
description: Detailed reviews on GroomTower based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare GroomTower with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: GroomTower Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/4959/small-business-crm/software) > [GroomTower](/software/2382474/groomtower)

# GroomTower

Canonical: https://www.getapp.ca/software/2382474/groomtower

> Cloud-based pet grooming salon management platform with appointment scheduling, automated client messaging, and payment processing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of GroomTower

\* Includes unlimited transactional SMS on every plan with no per-message fees and no monthly caps, eliminating variable messaging costs regardless of client volume.
\* Automates appointment reminders, pickup-ready notifications, cancellation notices, and rescheduling alerts at configurable intervals, reducing manual follow-up for salon staff.
\* Logs all two-way SMS client replies directly to client records, keeping full conversation history accessible within the platform.
\* Provides TCPA-compliant opt-in and opt-out flows built into the messaging system, reducing regulatory risk for grooming businesses communicating with clients via SMS.
\* Supports MMS photo messaging on Professional and Enterprise plans, allowing staff to send before-and-after or mid-groom photo updates to clients.
\* Sends vaccination and document expiration alerts, helping salons track compliance requirements for pets in their care.
\* Covers boarding and daycare management alongside grooming appointments, consolidating multiple service lines into a single platform.
\* Tracks staff commissions within the platform, reducing the need for separate payroll or compensation tracking tools.
\* Supports multi-location group operations, allowing grooming businesses with multiple sites to manage scheduling, communications, and staff from one system.
\* Offers online booking with instant confirmation messages, giving clients self-service scheduling while automatically initiating the confirmation workflow.

## About the vendor

- **Company**: GroomTower LLC

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: GroomTower has three flat-rate plans billed per month or per year. Every plan starts with a free trial and needs no credit card: 14 days on Starter and Professional, 30 days on Enterprise.

Starter, $29/month or $290/year: up to 3 staff, 2 user logins and 1 location. Includes the groomer calendar, 24/7 online booking, client and pet records, email reminders, checkout, and cancellation and no-show policies. SMS is available as an add-on (SMS Notification Pack, $14.99/month).

Professional, $79/month or $790/year: up to 10 staff and 5 user logins. Adds SMS reminders and two-way texting with no per-message fees, gift cards, loyalty, client referrals, staff commissions, time tracking and advanced reports.

Enterprise, $199/month or $1,990/year: unlimited staff, users and locations, custom branding, priority support and API access.

Annual billing gives you two months free. Additional locations are $19.99/month on Starter and Professional. There are no setup fees, and data migration is free.

You can upgrade or downgrade at any time from your dashboard. If you're not satisfied, contact us within 30 days of creating your account for a full refund.

Prices are in USD. Plans are also available in CAD, EUR, GBP and AUD. We accept Visa, Mastercard and American Express.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United States

## Features

- Mobile Access

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software)

## Related Categories

- [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software)
- [CRM Software](https://www.getapp.ca/directory/230/crm/software)
- [Pet Grooming Software](https://www.getapp.ca/directory/811/pet-grooming/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2382474/groomtower)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/groomtower/> |
| en-AE | <https://www.getapp.ae/software/2382474/groomtower> |
| en-AU | <https://www.getapp.com.au/software/2382474/groomtower> |
| en-CA | <https://www.getapp.ca/software/2382474/groomtower> |
| en-GB | <https://www.getapp.co.uk/software/2382474/groomtower> |
| en-IE | <https://www.getapp.ie/software/2382474/groomtower> |
| en-NZ | <https://www.getapp.co.nz/software/2382474/groomtower> |
| en-SG | <https://www.getapp.sg/software/2382474/groomtower> |
| en-ZA | <https://www.getapp.za.com/software/2382474/groomtower> |

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