---
description: Detailed reviews on CounterShadow based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CounterShadow with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CounterShadow Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [AI IT Agents](/directory/5322/ai-it-agents/software) > [CounterShadow](/software/2382299/countershadow)

# CounterShadow

Canonical: https://www.getapp.ca/software/2382299/countershadow

> Cloud-based cybersecurity platform for mid-market and enterprise organizations that detects shadow IT and scores application risk.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CounterShadow

\* Reduces security risk from unmanaged applications by continuously monitoring cloud and SaaS usage to detect unauthorized assets before they become active threats.
\* Improves IT governance and compliance posture by enforcing policies against unsanctioned technology usage, supporting regulated industries with strict oversight requirements.
\* Provides continuous visibility into shadow IT sprawl through AI-driven detection and classification of unmanaged applications, services, and assets across the full environment.
\* Helps security teams prioritize remediation through automated risk scoring that ranks unauthorized applications by potential exposure and compliance impact.
\* Surfaces risky or anomalous technology usage via built-in anomaly detection, reducing the manual effort required to identify high-priority threats.
\* Consolidates shadow IT intelligence into reporting dashboards, giving IT and security teams a unified view of unsanctioned asset activity across distributed and remote workforces.

## About the vendor

- **Company**: CounterShadow

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: CounterShadow is licensed per AMI Responder on an annual subscription. An AMI Responder is a unit of autonomous investigation capacity. You size your deployment by how much alert volume you need investigated, and add Responders as that volume grows.

Pricing is organised into four categories:

Software: the AMI Responder subscription itself.
Storage: investigation data and evidence retention, sold separately so you only pay for what you keep.
Services: onboarding, integration work and custom operating flows.
Support: support and maintenance, sold separately from the software licence.

Standard AMI Responders cover your average load. For peaks, Elastic AMIs sit on top of your standard licences. They start automatically when your standard Responders reach full utilisation, run only while needed, and are billed hourly on a pay-as-used basis. Each standard AMI Responder allows up to three Elastic AMIs. Elastic AMIs are available on every deployment model.

The same licensing applies whether you deploy as SaaS, private cloud, hybrid, on-premises or air-gapped. For MSSPs, the platform is multi-tenant with per-customer isolation and controls, so one deployment can serve many customers.

There are no per-alert or per-seat charges. Contact us for a quote sized to your environment.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Croatia, Cyprus, Czechia, Denmark, France, Germany, Gibraltar, Greece, Guernsey, Hungary, India, Indonesia, Ireland, Isle of Man and 27 more

## Features

- AI Agent Configuration
- API
- Access Controls/Permissions
- Adaptive Learning
- Adaptive Responses
- Alerts/Notifications
- Automated Routing
- Automated Ticket Creation
- Autonomous Task Execution
- Feedback Management
- IT Incident Management
- Independent Decision Making
- Integration into Third Party Applications
- Knowledge Base Integration
- Knowledge Base Utilization
- Natural Language Processing
- Proactive Error Detection
- Problem Solving
- Real-Time Troubleshooting
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [AI IT Agents](https://www.getapp.ca/directory/5322/ai-it-agents/software)

## Related Categories

- [AI IT Agents](https://www.getapp.ca/directory/5322/ai-it-agents/software)
- [Agentic AI](https://www.getapp.ca/directory/4895/agentic-ai/software)
- [AI SOC Agents](https://www.getapp.ca/directory/5422/ai-soc-agents/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2382299/countershadow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/countershadow/> |
| en-AE | <https://www.getapp.ae/software/2382299/countershadow> |
| en-AU | <https://www.getapp.com.au/software/2382299/countershadow> |
| en-CA | <https://www.getapp.ca/software/2382299/countershadow> |
| en-GB | <https://www.getapp.co.uk/software/2382299/countershadow> |
| en-IE | <https://www.getapp.ie/software/2382299/countershadow> |
| en-NZ | <https://www.getapp.co.nz/software/2382299/countershadow> |
| en-SG | <https://www.getapp.sg/software/2382299/countershadow> |
| en-ZA | <https://www.getapp.za.com/software/2382299/countershadow> |

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