---
description: Detailed reviews on dots POS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare dots POS with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: dots POS Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [eCommerce Platforms](/directory/744/ecommerce/software) > [dots POS](/software/2381884/dots-pos)

# dots POS

Canonical: https://www.getapp.ca/software/2381884/dots-pos

> Cloud-based restaurant POS for Saudi cafes and restaurants, with tablet selling, kitchen displays, and offline support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of dots POS

\* Maintains uninterrupted sales and kitchen ticket queuing during internet outages, with automatic data sync on reconnect, preventing lost transactions.
\* Provides ZATCA Phase 1 and 2 e-invoicing compliance activated directly from the dashboard, removing the need for separate compliance tooling in Saudi Arabia.
\* Supports floor plan configuration with table moves, bill merging, and per-station kitchen tickets, giving front-of-house and kitchen teams independent, role-appropriate workflows.
\* Accepts split payments, discounts, and loyalty point redemption at the point of sale, covering varied guest payment scenarios without workarounds.
\* Enables QR menu ordering for dine-in, pickup, and delivery, reducing order-taking overhead and supporting multiple service modes from one system.
\* Publishes a branded mobile app on the App Store and Google Play, giving restaurants a direct guest channel independent of third-party delivery platforms.
\* Stores loyalty cards in Apple Wallet and Google Wallet, removing the need for physical cards or third-party loyalty apps.
\* Supports WhatsApp marketing campaigns to up to 5,000 guests per send and push notifications via the branded app, enabling commission-free direct guest marketing.
\* Accepts table reservations through WhatsApp, the digital menu, or the branded app, consolidating reservation intake without a separate reservation system.
\* Consolidates guest messages from WhatsApp, Instagram, Facebook, and TikTok into a single inbox, reducing the overhead of monitoring multiple platforms.
\* Allows managers to approve refunds, large discounts, and cash drawer actions remotely via WhatsApp or the dots Teams app, without requiring physical presence at the branch.
\* Provides a multi-branch dashboard with role-based staff permissions, PIN access, and close-of-day and hourly sales reports for operators managing multiple locations.
\* Manages stock through nested recipes, stocktakes, purchase requests, and inter-branch transfers, with supplier invoice scanning that updates ingredient costs automatically.
\* Deploys an AI customer service agent that responds to guests on WhatsApp, Instagram, Facebook, and TikTok at any hour, in the guest's language, and can take orders or book tables within the chat.
\* Deploys an AI customer satisfaction agent that messages guests after each visit, routes positive responses to the branch Google Maps review page, surfaces negative feedback privately, and handles Google review replies automatically or as drafts pending approval.
\* Deploys an AI customer return agent that identifies lapsed guests or those with unused loyalty points and sends approved re-engagement offers via WhatsApp.
\* Deploys an AI inventory agent that monitors stock levels, tracks days of supply per item, and alerts on items at risk of running out.
\* Deploys an AI menu engineering agent that analyzes menu item profitability, supporting data-driven menu decisions.
\* Deploys an AI assistant manager agent that answers natural-language questions about sales, branch comparisons, and order data, returning results as charts, tables, or Excel files.
\* Ensures all AI-generated offers and review replies require owner approval before sending unless explicitly configured for automatic dispatch, maintaining operator control over guest communications.

## About the vendor

- **Company**: dots POS

## Commercial Context

- **Pricing Details**: Three plans, each priced per branch, a month, with VAT included and no commission on sales: POS from SAR 99, POS+ from SAR 199 and POS Advanced from SAR 299. Paying yearly costs less. There is no free trial: the team shows dots POS working in a 10-minute demo call before you subscribe.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: Saudi Arabia

## Features

- API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [eCommerce Platforms](https://www.getapp.ca/directory/744/ecommerce/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2381884/dots-pos)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/dots-pos/> |
| en-AE | <https://www.getapp.ae/software/2381884/dots-pos> |
| en-AU | <https://www.getapp.com.au/software/2381884/dots-pos> |
| en-CA | <https://www.getapp.ca/software/2381884/dots-pos> |
| en-GB | <https://www.getapp.co.uk/software/2381884/dots-pos> |
| en-IE | <https://www.getapp.ie/software/2381884/dots-pos> |
| en-NZ | <https://www.getapp.co.nz/software/2381884/dots-pos> |
| en-SG | <https://www.getapp.sg/software/2381884/dots-pos> |
| en-ZA | <https://www.getapp.za.com/software/2381884/dots-pos> |

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