---
description: Detailed reviews on CrateHQ based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CrateHQ with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CrateHQ Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [CrateHQ](/software/2379537/cratehq)

# CrateHQ

Canonical: https://www.getapp.ca/software/2379537/cratehq

> Cloud-based platform for independent food and beverage merchants, offering branded wholesale ordering portals and buyer management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CrateHQ

\* Eliminates manual wholesale order intake by replacing email, text, and spreadsheet-based processes with branded self-serve customer portals, reducing administrative overhead and order errors.
\* AI-powered email order parsing automatically matches incoming order emails to the merchant's catalog and per-customer pricing, generating a draft order ready for one-click confirmation, available on the Plus plan and above.
\* Two-way POS sync with Square and Shopify ensures orders placed through wholesale portals or parsed from email flow directly into the POS with no double entry.
\* Per-customer negotiated pricing on wholesale portals allows merchants to maintain individualized pricing agreements across their entire buyer base without manual intervention at order time.
\* Invoice generation with payment links, ACH, and card payment collection centralizes wholesale accounts receivable within a single workflow.
\* QuickBooks Online sync connects order and invoice data to accounting records, reducing reconciliation effort.
\* ShipStation sync routes fulfilled wholesale orders into existing shipping workflows without manual re-entry.
\* Advanced accounts receivable aging reporting gives merchants visibility into outstanding wholesale balances across their buyer base.
\* Multi-location support accommodates wholesale and ordering operations across more than one physical site.
\* White-label native iOS app for cafe ordering delivers a branded customer experience under the merchant's own domain and app name, with no third-party marketplace cut on orders or loyalty.
\* Apple Pay checkout and pickup scheduling in the mobile ordering app reduce friction at the point of customer order placement.
\* Stamp card and points-based loyalty rewards in the mobile ordering app support repeat purchase incentives without reliance on third-party platforms.
\* Marketing push notifications in the mobile ordering app provide a direct channel to customers without marketplace intermediaries.
\* AI assistant for customer questions in the mobile ordering app, available on the Crate Ordering Pro plan, handles common inquiries without requiring merchant staff intervention.
\* App Store submission and ongoing maintenance handled by the vendor removes the technical burden of mobile app publishing from the merchant.
\* Flat monthly pricing with no transaction fees or percentage cuts on either product provides predictable cost structure regardless of order volume.
\* Setup in under 15 minutes for Crate Wholesale and a testable mobile app draft delivered within 14 business days for Crate Ordering reduce time-to-launch for new merchants.

## About the vendor

- **Company**: CrateHQCrateHQ

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Order Fulfillment Software
- Order Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Order Management Software](https://www.getapp.ca/directory/594/order-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2379537/cratehq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/cratehq/> |
| en-AE | <https://www.getapp.ae/software/2379537/cratehq> |
| en-AU | <https://www.getapp.com.au/software/2379537/cratehq> |
| en-CA | <https://www.getapp.ca/software/2379537/cratehq> |
| en-GB | <https://www.getapp.co.uk/software/2379537/cratehq> |
| en-IE | <https://www.getapp.ie/software/2379537/cratehq> |
| en-NZ | <https://www.getapp.co.nz/software/2379537/cratehq> |
| en-SG | <https://www.getapp.sg/software/2379537/cratehq> |
| en-ZA | <https://www.getapp.za.com/software/2379537/cratehq> |

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