---
description: Detailed reviews on SurveyMonkey based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SurveyMonkey with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [SurveyMonkey](/software/2371/surveymonkey)

# SurveyMonkey

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> SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.
> 
> Verdict: Rated **4.6/5** by 10475 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveyMonkey

Enables fast creation of surveys and forms using AI and a wide selection of expert templates.
Offers actionable insights through automated analysis, helping to identify key patterns and trends.
Connects with a global audience panel and provides multiple distribution options for targeted feedback.
Integrates with over two hundred business tools to streamline workflows and automate processes.
Supports a variety of use cases, including employee feedback, customer satisfaction, market research, and event management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10475 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Momentive
- **Location**: San Mateo, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more

## Features

- 360 Degree Feedback Software
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Benchmarking
- Brand Guidelines
- CES Survey Structure
- CRM Software
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management

## Integrations (102 total)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... and 87 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)

## Related Categories

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)
- [AI Marketing Tools](https://www.getapp.ca/directory/3873/ai-marketing-tools/software)
- [Market Research Software](https://www.getapp.ca/directory/889/market-research/software)
- [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software)
- [Polling Software](https://www.getapp.ca/directory/1061/polling/software)

## Alternatives

1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (971 reviews)
2. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1730 reviews)
3. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11479 reviews)
4. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2904 reviews)
5. [Survicate](https://www.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Easy to use and super helpful" — 5.0/5

> **Nataliia** | *March 26, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, has all the funcrions needed, but not overloaded with functionality. Also great value for money and good privacy settings.
> 
> **Cons**: Maybe there could be some more functions, but really diffocult to say, what I didn't like while using it, cause I really liked everything
> 
> The service is very intuitive, users do not need much time to start using it. That's pretty staight forward, but at the same time having all the functionality needed. I find this service one of the best on the market

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### "Surveys done right" — 5.0/5

> **Jamie** | *July 7, 2026* | Business Supplies & Equipment | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, quick to build surveys, great reporting, and simple to share and analyse responses, great value for money
> 
> **Cons**: The free plan is quite limited, and some useful features require higher-priced paid plans, but helpful customer support
> 
> Overall, SurveyMonkey has been reliable, intuitive, and an effective way to collect and analyse feedback.

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### "Shop around and find which survey system works best for you" — 3.0/5

> **Jocelyn** | *March 11, 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10
> 
> **Pros**: I like that it is easy to set up surveys and different types of questions and layouts. It is able to make surveys look clean and engaging.
> 
> **Cons**: I mainly dislike the price as it is very expensive to purchase on its own. I would recommend a bundle option or finding another version like Microsoft or a cheaper option you can integrate.
> 
> Overall I have had a decent experience with Survey Monkey as I have used it often enough at different organizations. I have used other survey systems that have worked better and some that have been worse. In the end I think finding what best works for your org and needs is best.

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### "easy set up, good tracking and sufficient functionality on the free plan" — 5.0/5

> **Verified Reviewer** | *March 30, 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to set up and use, it has sufficient functionality on a free plan (they don't force you into a paid plan straight away to use the bare minimum). They have good resources to establish basic knowledge
> 
> **Cons**: the export functions were glitchy at first so I didn't have a pdf or PPT I could use for a presentation as I assumed

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### "Solid survey option for fail price" — 4.0/5

> **Parsa** | *June 23, 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: It is very easy to create and send out surveys with a large target audience available for a very cost effective amount. Easy to customize the surveys and just use Surveymonkey as the gate.
> 
> **Cons**: Time to time, it can be seen that the quality of the participants responses drops and it might be hard to extract meaningful/insightful data from the collected information.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2371/surveymonkey)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2371/surveymonkey> |
| de-AT | <https://www.getapp.at/software/2371/surveymonkey> |
| en | <https://www.getapp.com/customer-management-software/a/surveymonkey/> |
| en-AE | <https://www.getapp.ae/software/2371/surveymonkey> |
| en-AU | <https://www.getapp.com.au/software/2371/surveymonkey> |
| en-CA | <https://www.getapp.ca/software/2371/surveymonkey> |
| en-GB | <https://www.getapp.co.uk/software/2371/surveymonkey> |
| en-IE | <https://www.getapp.ie/software/2371/surveymonkey> |
| en-NZ | <https://www.getapp.co.nz/software/2371/surveymonkey> |
| en-SG | <https://www.getapp.sg/software/2371/surveymonkey> |
| en-ZA | <https://www.getapp.za.com/software/2371/surveymonkey> |
| es | <https://www.getapp.es/software/2371/surveymonkey> |
| es-CL | <https://www.getapp.cl/software/2371/surveymonkey> |
| es-CO | <https://www.getapp.com.co/software/2371/surveymonkey> |
| es-MX | <https://www.getapp.com.mx/software/2371/surveymonkey> |
| fr | <https://www.getapp.fr/software/2371/surveymonkey> |
| fr-BE | <https://fr.getapp.be/software/2371/surveymonkey> |
| fr-CA | <https://fr.getapp.ca/software/2371/surveymonkey> |
| nl | <https://www.getapp.nl/software/2371/surveymonkey> |
| nl-BE | <https://www.getapp.be/software/2371/surveymonkey> |
| pt | <https://www.getapp.com.br/software/2371/surveymonkey> |
| pt-PT | <https://www.getapp.pt/software/2371/surveymonkey> |

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