SurveyMonkey

4.6 (10,077)
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A market-leading survey platform.

About SurveyMonkey

Get insights and discover what actions to take next with feedback:
-- Quickly create professional-looking surveys
-- Easily reach the people who matter to you
-- Enjoy powerful but easy-to-use analysis features
-- Integrate surveys into the tools you use every day
-- Support any project, team, or organization


Key benefits of SurveyMonkey

-- Flexible platform works for any need or survey type
-- Hundreds of integrations put survey data exactly where you need it most
-- Little-to-no training required so you start discovering insights right away
-- A market-leading platform trusted by 98% of the Fortune 500


Images

SurveyMonkey Software - Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey Software - Survey responses can be analyzed in real-time
SurveyMonkey Software - Users can create a range of custom survey templates and share these with their team
SurveyMonkey Software - Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey Software - Users can track all active surveys and view survey details
SurveyMonkey Software - Users can access SurveyMonkey on desktop and on mobile
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SurveyMonkey video
SurveyMonkey Software - Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey Software - Survey responses can be analyzed in real-time
SurveyMonkey Software - Users can create a range of custom survey templates and share these with their team
SurveyMonkey Software - Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey Software - Users can track all active surveys and view survey details
SurveyMonkey Software - Users can access SurveyMonkey on desktop and on mobile

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SurveyMonkey

4.6 (10,077)
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Starting Price

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month
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Pricing Options

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.6 /5
(10,077)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.3/5

Already have SurveyMonkey?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 10,077
Priya
Priya
Overall rating
  • Industry: Entertainment
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good tool for carrying out Surveys

Reviewed on 2024-10-14

I have used SurveyMonkey almost in all of my career, it’s very basic and easy to use and implement...

I have used SurveyMonkey almost in all of my career, it’s very basic and easy to use and implement and I have had fun, the customizable templates have been great too

Pros

Simplistic approach and easy to use and distribution

Cons

Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough.

Kelly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Survey Monkey Seasoned User

Reviewed on 2024-12-16

Overall, I love it and would recommend using this over other survey tools. Also, the monkey is cute...

Overall, I love it and would recommend using this over other survey tools. Also, the monkey is cute too. :)

Pros

I like the ability that you have to tailor this program to suit your need. It allows you to conduct a companywide poll to get feedback from your staff quickly and effectively so that everyone can feel like their ideas were heard. I also love the anonymity it offers.

Cons

Sometimes it can still be difficult to speak your mind freely, because the company can ask questions in a certain way that if you were honest, they would know who the person was answering, which makes the survey not as anonymous as one would hope.

Takeisha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

It's ok, but there are better

Reviewed on 2024-12-17

It is ok, but there are some out there that are more cost effective that give more in their product...

It is ok, but there are some out there that are more cost effective that give more in their product and have more connectivity to other programs than this one.

Pros

It is easy to use and even teenagers can get the hang of it. They even have a free edition that lets you do enough questions for a small survey without charging you.

Cons

For anything more robust you have to pay.

Alicia
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Got questions? Ask away!

Reviewed on 2024-12-19

I think it's a great way to gather data in an organized way.

I think it's a great way to gather data in an organized way.

Pros

Great way to gather data from colleagues and clients.

Cons

I'm honestly always a bit hesitant if it's truly anonymous.

DAVID
Overall rating
  • Industry: Accounting Software
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Survey Away On Survey Monkey Today

Reviewed on 2024-12-16

Not bad. You can accumulate a few buck and its honest.

Not bad. You can accumulate a few buck and its honest.

Pros

Its got some good surveys. Its an easy to use platform and not hard to do and not too long.

Cons

Can be tedious. Some dont pay very well and some you wont qualify for. But its free to join.

Showing 5 reviews of 10,077 Read all reviews

SurveyMonkey FAQs

Below are some frequently asked questions for SurveyMonkey.

SurveyMonkey offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

SurveyMonkey is available across Individual, Team, and Enterprise plans: Individual - Premier Annual: $67.96/month Advantage Annual: $27.17/month Standard Monthly: $12.22/month Team - TEAM ADVANTAGE: $21.07/month TEAM PREMIER: $51.66/month ENTERPRISE - Please contact SurveyMonkey directly

SurveyMonkey has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

SurveyMonkey supports the following languages:

Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

SurveyMonkey supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SurveyMonkey integrates with the following applications:

Birdeye, Dataddo, Eventbrite, Freshservice, Google Drive, Google Forms, Hootsuite, HubSpot CRM, Mailchimp, Marketo Engage, Marketo Sales Connect, Microsoft Excel, Microsoft Teams, OneDrive, Oracle Eloqua Marketing Automation, Robly, Salesforce Sales Cloud, SentiSum, Slack, Tableau, Tremendous, Zapier, Zendesk Suite

SurveyMonkey offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SurveyMonkey.