---
description: Detailed reviews on HelpStack based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare HelpStack with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpStack Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [HelpStack](/software/2143923/helpstack)

# HelpStack

Canonical: https://www.getapp.ca/software/2143923/helpstack

> HelpStack brings email, website chat, Messenger, Instagram DMs and WhatsApp into one shared inbox. The AI drafts every reply and an agent approves it before it goes out. Connects to Shopify and WooCommerce so answers come from live order data. EU-hosted, free plan available.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of HelpStack

Stop losing messages between apps. One inbox covers email, website chat, Messenger, Instagram and WhatsApp, so a customer who writes on Instagram at the weekend is not discovered on Tuesday.&#10;&#10;Answer faster without handing customers to a bot. The AI writes the draft, an agent approves it in one click, and nothing reaches a customer that a person has not read.&#10;&#10;Sell in more languages than your team speaks. Translation runs in both directions, so a customer writes in German and your agent reads and replies in English.&#10;&#10;Answer order questions from real data. Connected to Shopify or WooCommerce, the AI reads live order and tracking information instead of guessing from a help article.&#10;&#10;Keep customer data in Europe. EU hosting and GDPR compliance are the default rather than a paid upgrade.&#10;&#10;Start free. The free plan needs no credit card and paid plans start at 29 EUR per month.

## About the vendor

- **Company**: HelpStack

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: The Free plan is free forever and needs no credit card. It covers around 83 resolved conversations a month.&#10;&#10;Starter is 29 EUR per month and covers around 1,333 resolved conversations. Growth is 79 EUR per month and covers around 5,000. Both paid plans include a 14-day free trial.&#10;&#10;Enterprise is priced on request, with unlimited conversations.&#10;&#10;All prices exclude VAT. Plans are metered by conversation volume rather than by the number of agents.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Croatian, English, French, German, Polish, Portuguese, Slovak, Slovenian, Spanish
- **Available Countries**: Austria, Canada, Croatia, France, Germany, Poland, Slovakia, Slovenia, United Kingdom, United States

## Features

- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Contact Management Software
- Cross-system Integration
- Generative AI
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- SSL Security
- Support Ticket Management
- Third-Party Integrations

## Integrations (2 total)

- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)
- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2143923/helpstack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/helpstack/> |
| en-AE | <https://www.getapp.ae/software/2143923/helpstack> |
| en-AU | <https://www.getapp.com.au/software/2143923/helpstack> |
| en-CA | <https://www.getapp.ca/software/2143923/helpstack> |
| en-GB | <https://www.getapp.co.uk/software/2143923/helpstack> |
| en-IE | <https://www.getapp.ie/software/2143923/helpstack> |
| en-NZ | <https://www.getapp.co.nz/software/2143923/helpstack> |
| en-SG | <https://www.getapp.sg/software/2143923/helpstack> |
| en-ZA | <https://www.getapp.za.com/software/2143923/helpstack> |

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