---
description: Detailed reviews on Refundid based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Refundid with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Refundid Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Returns Management Software (RMS)](/directory/3867/returns-management-rms/software) > [Refundid](/software/2143701/refundid)

# Refundid

Canonical: https://www.getapp.ca/software/2143701/refundid

> Refundid runs the whole return: a self-service portal, carrier labels, tracking, exchanges, store credit and refunds. Customers can take their refund up front and post the item back within 7 days, so they are shopping with you again while the parcel is still in transit.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Refundid

Customers come back and buy again&#10;Retailers on Refundid report a 90% increase in repurchase rate. When the refund lands instantly, the money is still front of mind and usually goes back into the same store rather than a competitor's.&#10;&#10;Your team stops processing returns by hand&#10;Retailers see around 50% fewer customer service enquiries after moving to Refundid. Requests that used to arrive as emails become portal lodgements that approve themselves against your policy, and the ones that do need a human arrive with the order, the reason and the tracking already attached.&#10;&#10;Returns stop being a reason not to buy&#10;A clear returns policy with an instant option removes the main hesitation on higher-value or fit-dependent products, particularly for first-time customers who have not bought from you before.&#10;&#10;You keep more of the revenue&#10;Every return is a chance to offer an exchange or store credit before a refund. Variant swaps, any-item exchanges and bonus store credit all keep the sale in the business, and customers take them up because they get the replacement without waiting.&#10;&#10;The instant refund is not your risk&#10;Refundid funds instant refunds and carries the exposure if an item never comes back. You keep the repurchase benefit without underwriting it.&#10;&#10;You can finally see what is being returned&#10;Return data by product, variant and reason gives your buying and product teams something to work with. Most retailers find a handful of lines driving a disproportionate share of returns, and fixing those is cheaper than processing them.&#10;&#10;It fits the way you already work&#10;Refundid sits on top of your existing carriers, warehouse process and ecommerce platform. Retailers consistently describe it as adaptable enough to handle the specifics of their business instead of forcing them into one fixed workflow, and support is handled by people who answer.

## About the vendor

- **Company**: Refundid

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, Singapore, United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Barcoding/RFID
- Customer Portal
- Exchange Management
- Inventory Management Software
- Label Printing
- Order Tracking
- Payment Processing Software
- Refund Management
- Refund Opportunity Identification
- Reporting/Analytics
- Self Service Portal
- Shipping Management
- Traceability
- Vendor Management Software
- Warehouse Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Returns Management Software (RMS)](https://www.getapp.ca/directory/3867/returns-management-rms/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2143701/refundid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/refundid/> |
| en-AE | <https://www.getapp.ae/software/2143701/refundid> |
| en-AU | <https://www.getapp.com.au/software/2143701/refundid> |
| en-CA | <https://www.getapp.ca/software/2143701/refundid> |
| en-GB | <https://www.getapp.co.uk/software/2143701/refundid> |
| en-IE | <https://www.getapp.ie/software/2143701/refundid> |
| en-NZ | <https://www.getapp.co.nz/software/2143701/refundid> |
| en-SG | <https://www.getapp.sg/software/2143701/refundid> |
| en-ZA | <https://www.getapp.za.com/software/2143701/refundid> |

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