---
description: Detailed reviews on Loop based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Loop with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Loop Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Loop](/software/2143328/loop-hq)

# Loop

Canonical: https://www.getapp.ca/software/2143328/loop-hq

> Loop is an AI agent platform designed for small business automation that answers customer questions, captures leads, and books appointments across multiple channels. The software integrates with website chat, Facebook Messenger, Instagram DM, calendars, and CRM systems to provide round-the-clock customer engagement. Loop trains on business-specific content and documentation to respond to inquiries, qualify leads, and schedule appointments automatically.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Loop

Provides round-the-clock responses to customer inquiries, capturing leads and booking appointments at any time&#10;Integrates with website chat, Messenger, Instagram, calendars, and CRM tools for seamless communication across channels&#10;Trains on business-specific information, ensuring accurate answers and building customer trust&#10;Qualifies leads based on custom rules and routes outcomes directly into existing workflows&#10;Protects customer data with encryption and privacy controls, keeping shared information secure

## About the vendor

- **Company**: Loop HQ

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API Access for Business System Integration
- API Flexibility
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Complex Query Handling
- Configurable Workflow
- Content Accuracy
- Context Maintenance Within Sessions
- Contextual Guidance
- Controlled LLM Response Generation
- Cross-platform compatibility
- Cross-system Integration

## Integrations (7 total)

- Google Calendar
- HubSpot CRM
- Instagram
- Messenger
- SMS
- Twilio
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2143328/loop-hq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/loop-hq/> |
| en-AE | <https://www.getapp.ae/software/2143328/loop-hq> |
| en-AU | <https://www.getapp.com.au/software/2143328/loop-hq> |
| en-CA | <https://www.getapp.ca/software/2143328/loop-hq> |
| en-GB | <https://www.getapp.co.uk/software/2143328/loop-hq> |
| en-IE | <https://www.getapp.ie/software/2143328/loop-hq> |
| en-NZ | <https://www.getapp.co.nz/software/2143328/loop-hq> |
| en-SG | <https://www.getapp.sg/software/2143328/loop-hq> |
| en-ZA | <https://www.getapp.za.com/software/2143328/loop-hq> |

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