---
description: Detailed reviews on Cartwheel based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cartwheel with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cartwheel Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/1203/delivery-management/software) > [Cartwheel](/software/2105141/cartwheel)

# Cartwheel

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> Cartwheel is a delivery management platform for restaurants and food service businesses. Manage in-house drivers and 50+ third-party fleets from one system, with AI-powered dispatch, branded real-time tracking, catering tools, and pre-negotiated DSP rates up to 27% below direct pricing.
> 
> Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Cartwheel

\- Route every order automatically in under one second, replacing manual dispatching that takes up to ten minutes
- Increase delivery revenue by up to 20% with the Hybrid Delivery model
- Cut delivery costs by up to 27% with pre-negotiated DSP rates
- Speed up deliveries by 22% with AI-powered auto-dispatch and route optimization
- Keep the customer experience branded as yours, even when a third-party driver fulfills the order
- Drive repeat orders with real-time tracking: 90% of customers are more likely to reorder when it's offered
- Recover refunds automatically on failed or late third-party deliveries, on average, $290 per 1,000 orders
- Run catering with purpose-built tools: pre-delivery checklists, image capture, signatures, and scheduled deliveries with a 97% on-time rate
- Reduce dependence on any single provider by routing across Uber Direct, DoorDash Drive, Grubhub, and 50+ local fleets
- Save hours of manager time daily by eliminating manual dispatch decisions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 7 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cartwheel

## Commercial Context

- **Starting Price**: US$65.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode/Ticket Scanning
- Cash on Delivery
- Customer Database
- Customer Portal
- Customizable Branding
- Delivery Tracking
- Dispatch Management
- Driver ETA
- Driver Management
- Electronic Signature
- Employee Management
- Food Delivery Dispatching
- For Courier Services
- For Restaurants

## Integrations (11 total)

- ChowNow
- DoorDash for Merchants
- GrubHub
- MONKEY
- Olo
- Orders.co
- Qu
- Skipcart
- Square Online
- Toast POS
- eCater

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.getapp.ca/directory/1203/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.getapp.ca/directory/1203/delivery-management/software)
- [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software)

## Reviews

### "Delivery management solution that helps scale your business" — 5.0/5

> **Joe** | *June 6, 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Powerful features with fast development turnaround for food delivery companies

Cartwheel provided a powerful delivery management solution and features that allowed FULFLLD to launch new markets while keeping up with the incredible demand of our customers. In just 3 months, FULFILLD increased delivery coverage by 66%, reached a 98% on-time rate, reduced the time-to quote and delivery costs by 30%, and decreased its carbon footprint.
> 
> **Cons**: We were a bit overwhelmed with the vast variety of features Cartwheel offers. It took us some time to get a full grasp on them, but once we did, we realized how much we picked the right partner to power our deliveries.

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### "Cartwheel is brilliant" — 5.0/5

> **Alessio** | *July 28, 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: We have joined Cartwheel 5 months ago and so far it has been brilliant. Perfect hybrid solution for delivery management if you don't want to hire your own drivers every day of the week.
> 
> **Cons**: Everything seems good so far. Being able to assign orders to multiple partners for order coming from my website is a gret help.
> 
> \[sensitive content hidden\]
 has been really helpful from the start until today. Great support all around. If you are looking for a solution to improve your deliveries workflow give it a try.

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### "The Ultimate All-in-One Delivery Platform for Efficiency and ROI" — 5.0/5

> **Moe** | *August 27, 2026* | Package/Freight Delivery | Recommendation rating: 10.0/10
> 
> **Pros**: Exceptional platform speed and fantastic ease of use. Managing drivers and assigning deliveries takes just a few clicks. The delivery management tools are top-tier, and customer support goes above and beyond whenever we need assistance.
> 
> **Cons**: Honestly, very little to complain about. Any minor bugs or UI updates we've wanted were addressed quickly by their responsive support team.
> 
> Cartwheel has proven to be a reliable and highly effective delivery management platform. Overall, the experience is defined by its strong balance of intuitive features, operational efficiency, and exceptional support.

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### "Strong Value with the Flexibility to Grow" — 5.0/5

> **Kevin** | *August 29, 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Cartwheel is that they feel less like a software vendor and more like a true partner in our success. The delivery industry and especially catering delivery is rapidly evolving, and Cartwheel has given Jackrabbit the flexibility, technology, and support we need to evolve with it
> 
> **Cons**: One area for improvement would be simplifying the web-based experience for restaurant partners. Cartwheel offers a lot of powerful features, and new capabilities are added regularly, but the platform can sometimes feel intimidating  to someone like an order expeditor working at a restaurant’s to-go counter.
A more streamlined restaurant-facing view, focused on the few actions and details they need most could make onboarding easier and encourage greater adoption among restaurant teams
> 
> It’s a great value and an economical solution, especially considering the depth of the platform and the level of support provided by the Cartwheel team. What has made the biggest difference is the working relationship. They are accessible, responsive, and willing to listen when we bring them an operational challenge rather than simply directing us to an existing feature.

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### "Cartwheel Review - Partnerships" — 5.0/5

> **Christian** | *September 16, 2026* | Alternative Dispute Resolution | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer support is fantastic. The integration with DeliverThat makes for a strong combination to execute delivery management for restaurants with multiple delivery providers or an in-house delivery fleet.
> 
> **Cons**: Getting a large number of operators educated on using the tool to maximize its potential can be a challenge.
> 
> Overall, great in the area of partnerships and customer support. Great integration management and escalation support. Specifically, the integration with DeliverThat has been a strong tool for enterprise and SMB brands looking to maximize and control their delivery experience for catering.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2105141/cartwheel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/cartwheel/> |
| en-AE | <https://www.getapp.ae/software/2105141/cartwheel> |
| en-AU | <https://www.getapp.com.au/software/2105141/cartwheel> |
| en-CA | <https://www.getapp.ca/software/2105141/cartwheel> |
| en-GB | <https://www.getapp.co.uk/software/2105141/cartwheel> |
| en-IE | <https://www.getapp.ie/software/2105141/cartwheel> |
| en-NZ | <https://www.getapp.co.nz/software/2105141/cartwheel> |
| en-SG | <https://www.getapp.sg/software/2105141/cartwheel> |
| en-ZA | <https://www.getapp.za.com/software/2105141/cartwheel> |

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