--- description: Detailed reviews on HopToDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare HopToDesk with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HopToDesk Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/1731/remote-desktop/software) > [HopToDesk](/software/2104359/hoptodesk) # HopToDesk Canonical: https://www.getapp.ca/software/2104359/hoptodesk Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2104359/hoptodesk?page=2) > HopToDesk is a remote desktop and support platform for IT teams and MSPs. A low-cost alternative to TeamViewer and AnyDesk with device monitoring, unattended access, ticketing, white-label builds, and audit logs. End-to-end encrypted, open source client. Free for 3 devices, scales to unlimited fleet > > Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of HopToDesk Cut remote access costs: get the core capabilities of TeamViewer, AnyDesk, and ScreenConnect at a fraction of the price, with no per-technician licensing. See your whole fleet in one place: a central dashboard shows device status, health metrics, and monitoring alerts across every machine you manage. Connect to unattended devices securely: no passwords are stored on the endpoint, so a stolen laptop never exposes your fleet. Support users end to end: built-in help desk ticketing and remote command execution mean fewer tools to buy, learn, and integrate. Make it yours: white-label client builds carry your name and logo, and MSPs can give each client an isolated tenant with its own branding, installers, and usage reports for billing. Switch without the migration project: a built-in importer pulls your device list straight from TeamViewer or AnyDesk. Trust what runs on your endpoints: the client is open source and every connection is end-to-end encrypted, with full audit logging for compliance. Start free, scale forever: begin with 3 devices at no cost and grow to unlimited fleets on Enterprise and MSP plans. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HopToDesk ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Free client app for every user, plus a free dashboard plan to get started. Paid plans scale with the number of managed devices and add device monitoring, fleet management, unattended access, team roles, and audit logging, all at a fraction of the cost of the major remote-access vendors. See our pricing page for current plan details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Greek, Italian, Korean, Polish, Portuguese, Spanish - **Available Countries**: United States ## Features - AI Copilot - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Authentication Software - Chat/Messaging - Collaboration Tools - Cross-Platform Access - Customizable Branding - Device Enrollment - Device Management - Diagnostics - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Sharing Software - File Transfer ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Remote Desktop Software](https://www.getapp.ca/directory/1731/remote-desktop/software) ## Reviews ### "Very good remote access" — 4.0/5 > **Johan** | *August 6, 2026* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: It's free, and it works verry good\! I mainly use it to connect to my Laptop, which is located at my summerhome > > **Cons**: It is slower than f.ex, AnyDesk The latest version doesn't respond to my mouse 'back' and 'forward' > > It's very good and handy, when I am connecting to my Laptop that's at my summerhome, or the other way around, when I am at home and connect to my Laptop\! ----- ### "Lightweight, Secure, and Transparent Remote Access Solution" — 5.0/5 > **Verified Reviewer** | *August 7, 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: HopToDesk stands out for being extremely lightweight and fast. It loads effortlessly without slowing down the operating system or consuming unnecessary hardware resources. The system is transparent, highly secure, and provides reliable remote connections, making device management and remote support smooth and straightforward. > > **Cons**: It could offer deeper native integrations with third-party ticketing platforms (ITSM). However, for remote access, fleet management, and core support operations, it performs exceptionally well without major drawbacks. > > My overall experience with HopToDesk has been excellent. It is intuitive, easy to deploy, and very user-friendly for both support agents and end-users. Connection quality is consistently stable, avoiding the typical lag or disconnections seen in heavier remote tools. It offers outstanding value for money, reliable performance, and strong security, making it a powerful solution for modern IT teams. ----- ### "Good, Open Source Software, with Windows XP Support" — 5.0/5 > **Nicholas** | *August 8, 2026* | Medical Devices | Recommendation rating: 3.0/10 > > **Pros**: I like the fact that there is a build for Windows XP, this is crucial for support of our legacy systems. I also like that it’s open source, so we can modify things to suit our needs. The relay server being free allowed us to test everything out before setting up our own hosted solution. The dashboard is very useful for our team, and reasonably priced. The software is easy to use and deploy. Image quality is good and responsive. I like that MCP is supported, so we can use AI to sweep remote systems. > > **Cons**: There are quite a few bugs in the software - their support is quite responsive about fixing them when we trip over one though. There is no 2FA on the client. This is a problem if you save remote system passwords, as it gives you access to any remote machine with no authentication. Being unable to enforce security in remote access software is a problem that needs addressing. The dashboard is a point of weakness, as we have no control over it, and can’t host it ourself. The dashboard websocket connection is a bad idea, but we seem to be stuck with it. No automated file transfer control via MCP. > > Overall, very good. We were able to develop self branded solutions for our all our current and legacy Windows/Linux systems. Bugs when found were quickly fixed. The client/server and dashboard are full featured, and requests for new features are quickly acted on. ----- ### "Effective and affordable practice" — 4.0/5 > **Claude** | *August 13, 2026* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: Very practical, light, and quite effective. Many options are accessible via the free version, such as customizing the program with the company's colors and logo. Which strengthens user confidence. Connections are encrypted by default. The free version can be used on Windows PC only. The free version which allows you to control up to three stations. > > **Cons**: Only the Pro version is usable on all platforms (PC, Mac, Linux, Android). It appears that it is not possible to access the remote workstation if the user is not connected to it. > > Hello, I've been using this solution for remote maintenance and support for about two months now. It's very practical, lightweight, and quite effective. Many options are available in the free version, such as customizing the program with the company's colors and logo, which builds user trust. Connections are encrypted by default. The free version is only usable on Windows PCs. The Pro version is usable on all platforms (PC, Mac, Linux, Android) and is very affordable compared to competing solutions. Currently, I'm using the free version, which allows me to control up to three workstations. ----- ### "Great value, and the Dashboard makes device management effortless" — 5.0/5 > **Sebastian** | *August 10, 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The Dashboard upgrade is what really made the difference for me. Having a single list of all my connected devices — including their health status — gives me a clear overview at any time instead of hunting for individual machines. Beyond that: excellent value for money compared to the established competitors, a very stable connection, and an interface that is simple enough that no training is needed. Setting up a new device takes minutes. > > **Cons**: The product is still evolving, so some of the more advanced administration features found in long-established tools are not (yet) available. > > I use HopToDesk to remotely maintain the computers I administer myself, and I travel a lot, so reliable remote access matters. Since upgrading to the Dashboard, the day-to-day experience has been very good: connections are stable, the device overview with health status saves me time, and the pricing is fair for what you get. It does what it promises without unnecessary complexity — which is exactly what I want from a remote access tool. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2104359/hoptodesk?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2104359/hoptodesk) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data