--- description: Detailed reviews on bKlug based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare bKlug with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: bKlug Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [bKlug](/software/2102804/bklug) # bKlug Canonical: https://www.getapp.ca/software/2102804/bklug > Send campaigns. Sell products. Support customers. All on WhatsApp. bKlug connects Shopify with proprietary AI technology for targeted campaigns, shopping assistance and post-purchase support, keeping conversation context and letting your team take over when needed. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of bKlug Connect campaigns to the next step. When customers reply to an offer, the AI keeps the campaign in context and continues with relevant product advice or support. Help shoppers make purchase decisions. Combine recommendations, photo search, product answers, cart building and Shopify checkout links in a guided conversation. Continue helping after the sale. Give customers access to order tracking, delivery updates and exchange-policy guidance through WhatsApp. Reduce repetitive work. Let AI handle routine shopping and support questions while your team takes over conversations that need personal attention. Keep information current. Automatically update store knowledge as product and website information changes, reducing duplicate manual maintenance. Control how your brand communicates. Configure response length, opening messages, recommendation rules and sales approach to fit your customers and business. Manage conversations from Shopify. Keep customer records, conversations and human handoff controls in the environment your team already uses. Understand sales performance. Track conversion rate, upsells and average order value to evaluate how conversations support your ecommerce business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: bKlug ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: bKlug is offered on simple monthly subscription plans, billed in US dollars, with a discount available on annual billing. Plans scale with your store's needs, so you only pay for the capacity you actually use. Every plan includes the core WhatsApp AI agent: automated customer conversations, FAQ and order handling, live connection to your store's catalog and inventory, and the ability to close sales directly inside WhatsApp. Higher tiers add greater conversation volume, additional agents and channels, deeper integrations, and priority support. Plans differ mainly by: - Monthly conversation and message volume - Number of connected stores and WhatsApp numbers - Access to advanced automations and integrations - Level of support (standard vs. priority/onboarding assistance) A free trial is available so you can see the agent working with your own store before committing. There are no long-term contracts, and you can upgrade or change plans as your volume grows. For current plan pricing and to find the right tier for your business, visit our website or contact our team for a tailored quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish - **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus and 66 more ## Features - AI/Machine Learning - Automated Responses - Autonomous Task Execution - Chatbot Software - Conversational AI - Human-in-the-loop (HITL) - Knowledge Base Management - Natural Language Processing ## Integrations (8 total) - Linx - Nuvemshop - Shopify - Tray - VTEX - Wake - WhatsApp - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [AI Agents for Customer Support](https://www.getapp.ca/directory/5025/ai-agents-for-customer-support/software) ## Related Categories - [AI Agents for Customer Support](https://www.getapp.ca/directory/5025/ai-agents-for-customer-support/software) - [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software) - [B2B eCommerce Platform Software](https://www.getapp.ca/directory/2627/b2b-ecommerce-platform/software) ## Alternatives 1. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews) 2. [Intelswift](https://www.getapp.ca/software/2080312/intelswift) — 4.8/5 (20 reviews) 3. [mIAgenda](https://www.getapp.ca/software/2101098/miagenda) — 5.0/5 (3 reviews) 4. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) 5. [Talkdesk](https://www.getapp.ca/software/100659/talkdesk) — 4.5/5 (734 reviews) ## Reviews ### "A valuable tool that keeps getting better" — 5.0/5 > **Giselle** | *July 16, 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: It´s very easy to use, the customer support is outstanding, and it offers excellent value for money. It saves me time and energy, allowing me to focus on other activities. I also like that it doesn\`t feel like I\`m talking to a robot. > > **Cons**: At the beginning, it tended to recommend too many products that the customer hadn\`t asked about. However, with the recent updates, that has improved a lot. > > My experience with bKlug has been excellent. It\`s easy to use, save me a lot of time, and the customer support is outstanding. The plataform has improved significantly over time, and I appreciate that the conversations feel natural rather than robotic. It\`s become valuable tool for my business. ## Links - [View on GetApp](https://www.getapp.ca/software/2102804/bklug) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data