---
description: Detailed reviews on Retell AI based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Retell AI with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Retell AI Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Retell AI](/software/2092767/retell-ai)

# Retell AI

Canonical: https://www.getapp.ca/software/2092767/retell-ai

> Retell AI is an artificial intelligence voice agent platform designed for phone call automation. The platform features real-time conversational capabilities with low-latency speech recognition, enabling natural phone interactions for customer support, lead qualification, and receptionist functions. It includes call transfer functionality, appointment booking, knowledge base integration, and batch calling capabilities with branded caller identification and verified phone numbers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Retell AI

Enables natural, human-like phone conversations at scale, handling both routine requests and complex scenarios without rigid scripts&#10;Offers rapid setup and high configurability through a drag-and-drop framework, allowing full control over agent behavior and call flows&#10;Integrates seamlessly with existing telephony systems and popular business tools, supporting voice, chat, SMS, and API-based communication&#10;Delivers enterprise-grade security and compliance, including HIPAA, SOC Two Type Two, and GDPR standards, with advanced data privacy controls&#10;Provides real-time analytics and continuous quality assurance, helping teams monitor performance, surface insights, and improve call outcomes

## About the vendor

- **Company**: Retell AI

## Commercial Context

- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Retell AI's pricing starts at $0 for Pay as you go plan and scales with the number of calls and minutes.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Agent Design Tools
- CRM Software
- Chatbot Software
- Deployment Management
- Multi-Language
- Multimedia Support
- Multiple LLM Models
- Natural Language Processing
- Speech Recognition Software

## Integrations (2 total)

- Twilio
- Zapier

## Category

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)
- [AI Agent Builder](https://www.getapp.ca/directory/4894/ai-agent-builder/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2092767/retell-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/retell-ai/> |
| en-AE | <https://www.getapp.ae/software/2092767/retell-ai> |
| en-AU | <https://www.getapp.com.au/software/2092767/retell-ai> |
| en-CA | <https://www.getapp.ca/software/2092767/retell-ai> |
| en-GB | <https://www.getapp.co.uk/software/2092767/retell-ai> |
| en-IE | <https://www.getapp.ie/software/2092767/retell-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2092767/retell-ai> |
| en-SG | <https://www.getapp.sg/software/2092767/retell-ai> |
| en-ZA | <https://www.getapp.za.com/software/2092767/retell-ai> |

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