---
description: Detailed reviews on Agentforce based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Agentforce with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Agentforce Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [AI Agent Builder](/directory/4894/ai-agent-builder/software) > [Agentforce](/software/2090264/agentforce)

# Agentforce

Canonical: https://www.getapp.ca/software/2090264/agentforce

> Agentforce is an enterprise AI platform enabling organizations to deploy autonomous agents for customer and employee support. It features the Atlas Reasoning Engine for decision-making, Agentforce Builder for development/testing, and Agent Script for workflows with flexible reasoning. It includes Agentforce Voice for conversational interactions and Intelligent Context for processing unstructured data sources.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Agentforce

Enables businesses to build, customise, and manage autonomous AI agents that support employees and customers around the clock, with seamless integration into the Salesforce ecosystem.
Offers a unified platform with low-code and pro-code tools for the entire agent development lifecycle, including building, testing, deployment, and supervision at scale.
Delivers accurate, relevant responses by combining deterministic workflows with flexible AI reasoning, ensuring predictable outcomes and natural, conversational experiences.
Provides robust security and governance features, including built-in guardrails, data protection, and compliance tools to maintain trust and control over agent behaviour.
Supports a wide range of use cases and industries, allowing teams to automate tasks, improve productivity, and deliver consistent experiences across customer service, sales, operations, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software |  | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$2.00
- **Pricing model**: Usage Based (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai
- **Available Countries**: France, Germany, Italy, Japan, South Korea, Spain, Sweden, Thailand, United States

## Features

- AI/Machine Learning
- API
- Business Process Automation
- Chatbot Software
- Content Generation
- Live Chat Software
- Multi-Channel Communication
- Natural Language Processing
- Personalization Software
- Personalization and Recommendation
- Virtual Personal Assistant (VPA)

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [AI Agent Builder](https://www.getapp.ca/directory/4894/ai-agent-builder/software)

## Related Categories

- [AI Agent Builder](https://www.getapp.ca/directory/4894/ai-agent-builder/software)
- [Generative AI Tools](https://www.getapp.ca/directory/3874/generative-ai/software)
- [Virtual Assistant Software](https://www.getapp.ca/directory/3844/virtual-assistant/software)
- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)

## Reviews

### "Perfect helper for Salesforce" — 5.0/5

> **Chiara** | *June 14, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I love Agentforce\! It takes 3 minutes to set it up, it helps you with your tasks, it's incredibly versatile and helps you in an infinite number of tasks
> 
> **Cons**: Honestly I still haven't found anything, maybe the price? For what I used it I really liked every function

## Links

- [View on GetApp](https://www.getapp.ca/software/2090264/agentforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/agentforce/> |
| en-AE | <https://www.getapp.ae/software/2090264/agentforce> |
| en-AU | <https://www.getapp.com.au/software/2090264/agentforce> |
| en-CA | <https://www.getapp.ca/software/2090264/agentforce> |
| en-GB | <https://www.getapp.co.uk/software/2090264/agentforce> |
| en-IE | <https://www.getapp.ie/software/2090264/agentforce> |
| en-NZ | <https://www.getapp.co.nz/software/2090264/agentforce> |
| en-SG | <https://www.getapp.sg/software/2090264/agentforce> |
| en-ZA | <https://www.getapp.za.com/software/2090264/agentforce> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Agentforce","description":"Agentforce is an enterprise agentic AI platform that enables organizations to build, deploy, and manage autonomous AI agents at scale across customer facing and employee facing workflows. The platform integrates deeply with the Salesforce ecosystem to deliver AI powered automation that operates continuously across multiple channels to support customers, suppliers, and employees around the clock. Agentforce serves businesses across industries including healthcare, banking, retail, operations, and finance by providing specialized agents that understand industry specific workflows and terminology while leveraging existing customer relationship management data and business logic.\n\nAt the center of the platform is the Agentforce Builder, a unified conversational workspace that consolidates drafting, testing, and deployment into a single environment and eliminates traditional build and test cycles. Agents can be constructed through AI guided assistance and refined in a document like editor featuring autocomplete functionality, a low code canvas, or a pro code script view. Agent Script combines deterministic workflows with large language model reasoning to create hybrid reasoning agents that execute required business logic sequentially while handling nuanced scenarios through natural conversational responses. Agentforce Voice extends AI powered voice capabilities across phone, web, and mobile channels to enable natural conversations that can be customized to match a brand voice. Intelligent Context uses a low code pipeline to extract and structure information from unstructured and multimodal sources, significantly reducing configuration time while improving the accuracy and relevance of agent responses. Autonomous decision making is driven by the Atlas Reasoning Engine, which interprets user intent, determines necessary data and actions, and executes tasks independently to completion.\n\nThe platform provides complete lifecycle management tools for building, testing, supervising, and deploying AI agents through both low code and pro code interfaces. AI powered assistance facilitates configuration from natural language inputs and supports batch testing at scale. Supervision tools offer performance insights and suggestions for refinement. The extensible open architecture integrates with existing workflows and data sources through MuleSoft application programming interface connectors, Flows for cross system automation, Apex and JavaScript for custom code, and support for model content protocol servers to connect external data and tools. AgentExchange serves as a trusted marketplace offering ready to use agent actions and templates to accelerate deployment timelines. Industry specific configurations leverage existing workflows and data to create agents that operate with terminology, prompts, flows, and application programming interfaces tailored to sectors such as healthcare, banking, and retail.\n\nComprehensive trust and security mechanisms are provided by the Einstein Trust Layer, which implements dynamic grounding, zero data retention policies, and toxicity detection to protect data privacy while improving AI result safety and accuracy. Agent Guardrails combines user defined safeguards with Salesforce managed protections to prevent deviations from core instructions, block inappropriate conversations, and mitigate risks such as hallucination, bias, and misinformation. The underlying platform foundation includes security testing, site reliability, disaster recovery, least privileged access controls, and core access controls within a shared responsibility model. Additional solutions for encryption, auditing, monitoring, data masking, protection, management, backup, and archiving enable organizations to establish and maintain strong governance and compliance frameworks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95e29a79-9719-4ec1-8141-5fca212fc36c.png","url":"https://www.getapp.ca/software/2090264/agentforce","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2090264/agentforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"2","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agent Builder","position":2,"item":"/directory/4894/ai-agent-builder/software","@type":"ListItem"},{"name":"Agentforce","position":3,"item":"/software/2090264/agentforce","@type":"ListItem"}],"@id":"https://www.getapp.ca/software/2090264/agentforce#breadcrumblist"}]}
</script>