---
description: Detailed reviews on Runframe based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Runframe with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Runframe Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [Runframe](/software/2085214/runframe)

# Runframe

Canonical: https://www.getapp.ca/software/2085214/runframe

> Runframe is an incident management platform designed for engineering teams that combines on-call scheduling, escalation policies, postmortems, and status pages. The software integrates with Slack to create dedicated incident channels, automatically page on-call engineers, and track incident timelines. It includes features such as automated escalation workflows, custom domain status pages, role-based access controls, and comprehensive audit logs with end-to-end encryption.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Runframe

Combines incident management, on-call scheduling, escalation policies, postmortems, and status pages in a single platform to reduce context switching&#10;Automates on-call rotations and escalations, ensuring the right engineer is notified and incidents are addressed promptly&#10;Integrates with tools like Slack, Datadog, Prometheus, and Jira for streamlined workflows and real-time communication&#10;Provides audit-ready incident timelines, postmortem drafts, and comprehensive activity logs for transparency and compliance&#10;Offers enterprise-grade security with end-to-end encryption and granular role-based access controls

## About the vendor

- **Company**: Runframe

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Audit Trail
- Email Alerts
- Event Logs
- Incident Reporting
- Investigation Management Software
- On Call Scheduling
- Safety Incident Management
- Task Management Software
- Third-Party Integrations

## Integrations (5 total)

- Datadog
- Google Meet
- Jira
- Sentry
- Slack

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Incident Management Software](https://www.getapp.ca/directory/1415/incident-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2085214/runframe)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/runframe/> |
| en-AE | <https://www.getapp.ae/software/2085214/runframe> |
| en-AU | <https://www.getapp.com.au/software/2085214/runframe> |
| en-CA | <https://www.getapp.ca/software/2085214/runframe> |
| en-GB | <https://www.getapp.co.uk/software/2085214/runframe> |
| en-IE | <https://www.getapp.ie/software/2085214/runframe> |
| en-NZ | <https://www.getapp.co.nz/software/2085214/runframe> |
| en-SG | <https://www.getapp.sg/software/2085214/runframe> |
| en-ZA | <https://www.getapp.za.com/software/2085214/runframe> |

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