--- description: Detailed reviews on The Report Management System based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare The Report Management System with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: The Report Management System Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/951/physical-security/software) > [The Report Management System](/software/2085064/the-report-management-system) # The Report Management System Canonical: https://www.getapp.ca/software/2085064/the-report-management-system Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2085064/the-report-management-system?page=2) > THERMS is security incident report software designed for security guard and patrol operations. The platform includes features such as incident reporting, dispatch management, GPS tracking, records management for people and property, schedule and time tracking, and a client portal for real-time updates. THERMS offers both web and mobile app access with customizable report builders and analytics tools for security service providers. > > Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of The Report Management System Centralizes security operations by integrating incident reporting, dispatch, communication, and records management in a single platform Enhances situational awareness with real-time GPS tracking and live updates, supporting faster response and data-driven decision making Facilitates efficient client communication through a dedicated portal, offering instant access to reports and activity updates Improves operational efficiency with custom report builders, automated incident logging, and integrated scheduling features Supports comprehensive data management, enabling easy tracking and analysis of people, property, and vehicles over time ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 19 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: THERMS - **Location**: HAYDEN, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Tiered pricing based on company size - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Canada, United States ## Features - Alarm Management - Audit Management - Event Management Software - Investigation Management Software - Safety Incident Management - Security Management - Visitor Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Physical Security Software](https://www.getapp.ca/directory/951/physical-security/software) ## Reviews ### "Best value for the cost" — 5.0/5 > **Jeremy** | *February 13, 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Therms is highly customizable and can be tailored to fit just about any situation. The development team is always open to requests/suggestions > > **Cons**: Could use a little more direction is creating custom reports > > Tour management and incident reporting ----- ### "Great Customer Service and love the organization & features" — 5.0/5 > **Melissa** | *February 12, 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: I love the new GPS stamp on report entries. It allows me to know with confidence that our officers are onsite doing their patrols. > > **Cons**: I don't love that it's only a web based platform at this point, but I know that's about to change :) > > It's been a great tool for our company. I love that it files all reports in with the clients and the composer. I love the updated web platform, huge improvement\! This has been a great addition to the services we provide our clients as well. They love receiving daily updates from the officers working their properties. I've already recommended it to a couple security companies we've worked with and will continue to do so. ----- ### "My Review on Therms" — 3.0/5 > **Michele** | *February 12, 2020* | Security & Investigations | Recommendation rating: 5.0/10 > > **Pros**: It is easy to use of security officers and administrators > > **Cons**: That the officers themselves can see and change other officers reports, change the time of the report and it still has the option to have their reports reviewed instead of just completing it. If you turn your phone sideways for pictures it will delete the report you started, also it kills your battery really fast because it is not an app on your phone and you have go to the internet to access the program. The officers can do these changes and see things they shouldn't accountability it not there. > > It's to early to tell yet to answer this question ----- ### "The Best Report Writing System on the Market" — 5.0/5 > **John** | *February 13, 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Modern and easy to understand user interface. Quick and easy setup. Exactly what security officers need to do their job and nothing more. > > **Cons**: Limited features. I would like to see scheduling and live GPS tracking but not a deal-breaker. > > Really great customer service from the \[SENSITIVE CONTENT HIDDEN\]. Setup only took ten minutes. Very user-friendly for both admins and end-users. After trying most of the security management systems out there this is the best. ----- ### "Reporting system excellence" — 4.0/5 > **Aaron** | *February 18, 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: I have found that this system is extremely convenient in providing a multitude of options for both users and clients. The system is very easily accessible and can be maneuvered without any problems. The multitude of functions including reports, records database, employee information as well as the other features are extremely helpful in client satisfaction. > > **Cons**: There are times where the system just like any other does not function properly in the essence of some employees being unable to login or having issues uploading photos etc. However when customer support is contacted they are extremely responsive in resolving the issue. > > Overall I find the system to be extremely manageable with ease of access and usage. Overall a great system to use and would highly recommend two other potential users. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2085064/the-report-management-system?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2085064/the-report-management-system) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data