---
description: Detailed reviews on Astalty based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Astalty with similar products.
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title: Astalty Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/1527/social-work-case-management/software) > [Astalty](/software/2084846/astalty)

# Astalty

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> Astalty is NDIS software for Australian disability service providers. Trusted by 1,500+ businesses, it handles scheduling, rostering, support coordination, participant records, invoicing, and compliance in one platform. Built for the NDIS, not adapted from generic software.
> 
> Verdict: Rated **4.8/5** by 200 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Astalty

Benefits:&#10;Built specifically for Australian NDIS providers, not adapted from generic software. Every feature is designed around the way disability service delivery actually works.&#10;Smart scheduling with built-in SCHADS award compliance. Worker matching based on availability, skills, location, and participant preferences. Alerts flag overtime, broken shifts, and allowance issues before you publish.&#10;Support workers clock in and out via GPS on their phones. Timesheets sync automatically and flow through to Xero, eliminating manual timesheet processing.&#10;Support coordinators get task boards, goal tracking, NDIS budget monitoring, service agreements, and pre-built NDIS templates that auto-populate from participant records.&#10;Complete participant profiles with NDIS plans, goals, support needs, e-signatures, and automated compliance alerts. A compliance dashboard keeps you audit-ready at all times.&#10;NDIS-ready invoicing with PRODA bulk upload. Generate and submit bulk claims without manual data entry or spreadsheet reconciliation.&#10;Support workers access shifts, progress notes, previous case notes, in-app messaging, and document upload from the mobile app, including NDIS Worker Screening checks.&#10;ISO 27001 certified. All data hosted on Australian servers. Participant data never leaves Australian borders.&#10;300+ five-star Google reviews. When you contact support, you are talking to someone who understands disability service delivery, not a generic helpdesk.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 200 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Astalty

## Commercial Context

- **Starting Price**: A$30.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: $64 per user/month for standard users. $30 per user/month for support workers. Unlimited participants included.&#10;&#10;14-day free trial, no credit card required. 90-day money-back guarantee. &#10;&#10;No lock-in contracts, cancel anytime.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Ad hoc Reporting
- Calendar Management
- Case Management Software
- Case Notes
- Client Management
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Database
- Contact Management Software
- Customizable Fields
- Customizable Reports
- Dashboard Creation
- Document Management Software
- Document Storage
- Email Alerts
- Employee Database
- Employee Scheduling Software
- Goal Setting/Tracking
- Home Health Care Management

## Integrations (4 total)

- Docusign
- Google Calendar
- Microsoft Outlook
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Social Work Case Management Software](https://www.getapp.ca/directory/1527/social-work-case-management/software)

## Related Categories

- [Social Work Case Management Software](https://www.getapp.ca/directory/1527/social-work-case-management/software)
- [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software)
- [Home Health Care Software](https://www.getapp.ca/directory/61/home-health-care/software)

## Alternatives

1. [CharityTracker](https://www.getapp.ca/software/108757/charitytracker) — 4.5/5 (1062 reviews)
2. [Casebook](https://www.getapp.ca/software/134051/casebook-platform) — 4.2/5 (86 reviews)
3. [Sumac](https://www.getapp.ca/software/9440/sumac) — 4.4/5 (132 reviews)
4. [Collaborate](https://www.getapp.ca/software/2056605/collaborate) — 4.6/5 (41 reviews)
5. [My Junna](https://www.getapp.ca/software/2051766/my-junna) — 4.8/5 (39 reviews)

## Reviews

### "easy to use system" — 5.0/5

> **lachelle** | *May 28, 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows
> 
> **Cons**: price for sole traders I looked into it as a sole trader, and it was out of my price range I would have to build more clients
> 
> easy to use Digital service agreements and e-signatures&#10;Task boards and reminders are great to keep up to date with clients

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### "Highly Reccomended" — 5.0/5

> **Bettina** | *June 22, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like the flexibility that Astalty offers. Its a one stop shop\!\!\! From participant files to workers schedules, all the way down to invoicing
> 
> **Cons**: There hasn't been anything I could fault. even when I have difficulties, the support team is always available
> 
> Been the best system I have ever used. Astalty has been the best program I have used since becoming a Support Coordinator

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### "Early adopter" — 5.0/5

> **Grant** | *June 1, 2026* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: They've always continued to evolve along with the ndis, helping me keep my business running smoothly
> 
> **Cons**: It would be good to have an AI assistant built into it, Reading and learning from all the documents that are uploaded about that client
> 
> The customer service has always been excellent, they always make sure before rolling it out a new feature, it's tried and tested.

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### "Support Coordinator Experience - Sole Trader" — 5.0/5

> **Catherine** | *June 1, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money.
> 
> **Cons**: It is generally easy to make a work around to if there is something that I want done differently to how it is normally set up.
> 
> Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve.

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### "Simple and Reliable for Checking My Work Schedule" — 5.0/5

> **Jordon** | *June 21, 2026* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Astalty is how easy it makes checking my work schedule. Instead of having to message someone or keep track of screenshots and notes, I can just open the app and immediately see my upcoming shifts. The layout is simple and clear, so I don’t have to waste time figuring out where things are. It helps me stay organised and plan my week ahead, especially when I have changing shifts. I also like that it saves me time and reduces confusion about when I’m working next. Overall, it’s a very practical and convenient app that does exactly what I need without being complicated or overwhelming.
> 
> **Cons**: While Astalty is useful for checking my work schedule, there are a few things I like less about it. At times, updates to the schedule can feel a bit slow, so I’m not always sure if I’m seeing the most recent version right away. It would also be helpful if there were more notification options, so I could get clearer alerts when shifts change or new shifts are added. The app is quite basic, which is good for simplicity, but it could benefit from a few extra features like better filtering or a weekly overview view that’s more detailed. Overall, it works well, but there is still some room for improvement in terms of updates and functionality
> 
> I’ve been using the Astalty app to check my work schedule, and it’s been really helpful. It makes it easy to stay on top of my shifts without having to constantly check with my workplace or rely on screenshots. The interface is simple and straightforward, so I can quickly see what I’m working and plan my week around it. Overall, it’s a reliable app that does exactly what I need it to do

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## Links

- [View on GetApp](https://www.getapp.ca/software/2084846/astalty)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/astalty/> |
| en-AE | <https://www.getapp.ae/software/2084846/astalty> |
| en-AU | <https://www.getapp.com.au/software/2084846/astalty> |
| en-CA | <https://www.getapp.ca/software/2084846/astalty> |
| en-GB | <https://www.getapp.co.uk/software/2084846/astalty> |
| en-IE | <https://www.getapp.ie/software/2084846/astalty> |
| en-NZ | <https://www.getapp.co.nz/software/2084846/astalty> |
| en-SG | <https://www.getapp.sg/software/2084846/astalty> |
| en-ZA | <https://www.getapp.za.com/software/2084846/astalty> |

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