--- description: Detailed reviews on Astalty based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Astalty with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Astalty Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/1527/social-work-case-management/software) > [Astalty](/software/2084846/astalty) # Astalty Canonical: https://www.getapp.ca/software/2084846/astalty Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/2084846/astalty?page=2) > Astalty is NDIS software for Australian disability service providers. Trusted by 1,500+ businesses, it handles scheduling, rostering, support coordination, participant records, invoicing, and compliance in one platform. Built for the NDIS, not adapted from generic software. > > Verdict: Rated **4.8/5** by 200 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Astalty Benefits: Built specifically for Australian NDIS providers, not adapted from generic software. Every feature is designed around the way disability service delivery actually works. Smart scheduling with built-in SCHADS award compliance. Worker matching based on availability, skills, location, and participant preferences. Alerts flag overtime, broken shifts, and allowance issues before you publish. Support workers clock in and out via GPS on their phones. Timesheets sync automatically and flow through to Xero, eliminating manual timesheet processing. Support coordinators get task boards, goal tracking, NDIS budget monitoring, service agreements, and pre-built NDIS templates that auto-populate from participant records. Complete participant profiles with NDIS plans, goals, support needs, e-signatures, and automated compliance alerts. A compliance dashboard keeps you audit-ready at all times. NDIS-ready invoicing with PRODA bulk upload. Generate and submit bulk claims without manual data entry or spreadsheet reconciliation. Support workers access shifts, progress notes, previous case notes, in-app messaging, and document upload from the mobile app, including NDIS Worker Screening checks. ISO 27001 certified. All data hosted on Australian servers. Participant data never leaves Australian borders. 300+ five-star Google reviews. When you contact support, you are talking to someone who understands disability service delivery, not a generic helpdesk. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 200 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Astalty ## Commercial Context - **Starting Price**: A$30.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $64 per user/month for standard users. $30 per user/month for support workers. Unlimited participants included. 14-day free trial, no credit card required. 90-day money-back guarantee. No lock-in contracts, cancel anytime. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - Ad hoc Reporting - Calendar Management - Case Management Software - Case Notes - Client Management - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management Software - Customizable Fields - Customizable Reports - Dashboard Creation - Document Management Software - Document Storage - Email Alerts - Employee Database - Employee Scheduling Software - Goal Setting/Tracking - Home Health Care Management ## Integrations (4 total) - Docusign - Google Calendar - Microsoft Outlook - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Social Work Case Management Software](https://www.getapp.ca/directory/1527/social-work-case-management/software) ## Related Categories - [Social Work Case Management Software](https://www.getapp.ca/directory/1527/social-work-case-management/software) - [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software) - [Home Health Care Software](https://www.getapp.ca/directory/61/home-health-care/software) ## Alternatives 1. 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When we have needed to update a report, or requested support, the response time has been very quick. Sometimes, I found the features of the software to take some time to learn, but with regular use it was manageable. > > I've had a positive experience and found Astalty to be reliable and efficient for managing participant and business compliance. ----- ### "Straightforward and Easy to Use" — 5.0/5 > **Jye** | *June 3, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Astalty was how straightforward and easy it was to use and the offline time it has saved for things like invoicing and billing. The interface felt clean, the workflows made sense, and it was easy to find what I needed without overcomplicating the process. > > **Cons**: What I liked least about Astalty was that some parts could feel a little rigid or less intuitive at first, especially when trying to complete less common tasks. A few workflows could be smoother or clearer, but overall it was still easy enough to use once I became familiar with it. > > My overall experience with Astalty has been was positive. It felt straightforward, organised, and easy to navigate, which made day-to-day tasks simple to manage. While there were a few areas that could be more flexible or intuitive, the platform generally worked well and made the overall process easier. ----- ### "A good practical and functional solution that helps organize tasks." — 4.0/5 > **Hammad** | *June 23, 2026* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: It has many advantages, I like it a lot, especially because it helps me keep my workflow organazied and have a clear view of the processes I manage. > > **Cons**: I would like it to have more customization options or faster access to save time when the workload is high. > > My overall experiencie is good because this solution works well and has strengths that really support its operations. Id say it helps me keep everything more organized and manage daily tasks better, its excellent. ----- ### "Great NDIS program for allocation tracking" — 5.0/5 > **Maddison** | *June 3, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up. > > **Cons**: There are a few website bugs that requires some pages to be reloaded sometimes. In addition, I do believe that the calendar section could have some improvements that include perhaps making the calendar have 'working hours' and some other features, but this is minor. I would suggest looking into expanding some features such as a booking system as we use it for allied health bookings. > > Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. ----- ### "Review from organisation that has been with Astalty form the beta testing stage" — 4.0/5 > **Nas** | *June 4, 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The system presentation is very professional, most functions are easy to use. It covers a lot of operational requirements from case noting, client check ins, billing and invoicing, and the form feature is also great. The team is super fast at responding to bug reports, feature requests, or general support questions. The team take time to get as much information as possible about the problem or request, and action support very quickly. > > **Cons**: Some of the features and functionalities don't work as well as we would like them to. Our organisation has a very complex tracking system for quality and compliance, and while there are features to help with tracking documents and due dates, risk assessments etc the exiting features aren't quite fit for purpose to capture the level of detail that we need. The organisation of 'resources' and documents within participant profiles isn't the best - at the moment categories need to be applied and filters need to be used to search for the required documents. Having an option to create 'folders' would be helpful, for example: in the Resources tab it would be helpful to have a folder for organisational Policies and Procedures, so they are easy to locate and view. In the participant documents, it would be helpful to have 'folders' for things like reports, communication, document drafts etc so things are easier to find. > > Overall the system works really well. Our practitioners enjoy how easy it is to create tasks, add case notes and billings. We joined Astalty from the very beginning, our organisation was part of the Beta testing phase, and we felt that most of our feedback was actioned and this was done very quickly. Now that Astalty has grown and there is a bigger client base, the team at Astalty has retained the same responsiveness to bug reports, feature suggestions and general help, even if not all of our suggestions and requests can be actioned. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/2084846/astalty?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2084846/astalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data