---
description: Detailed reviews on CitizenOne based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CitizenOne with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CitizenOne Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/1527/social-work-case-management/software) > [CitizenOne](/software/2084684/citizenone)

# CitizenOne

Canonical: https://www.getapp.ca/software/2084684/citizenone

> CitizenOne is a cloud-based social work case management platform that streamlines client intake, tracks interventions, and improves collaboration. It helps agencies manage cases efficiently, ensure compliance, and focus on delivering better outcomes for clients and communities.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CitizenOne

Combines case management, marketing tools, and communication features in a single platform for streamlined daily operations
Supports secure and compliant data handling with encryption, GDPR adherence, and ISO-certified server locations
Simplifies onboarding and shift scheduling, making it easy for new employees to get started
Enables efficient collaboration through integrated chat and document management, reducing the need to extract or share data externally
Offers seamless integration with existing tools and a growing app store to adapt to evolving organizational needs

## About the vendor

- **Company**: AWORK Group

## Commercial Context

- **Starting Price**: €33.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: CitizenOne offers three pricing plans (Basis, Pro, and Enterprise) with monthly billing. The Basis plan starts at EUR 33 per month, Pro at EUR 60 per month, and Enterprise is custom-priced. A free version or trial is available, but details about the trial duration and credit card requirements are unclear. Pricing is in Euros, and additional licenses for users and departments can be purchased.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Case Management Software
- Case Notes
- Client Management
- Contact Database
- Document Management Software
- Employee Management
- Reminders
- Scheduling Software

## Integrations (6 total)

- ChatGPT
- Danløn
- Google Drive
- Microsoft Teams
- Office
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Social Work Case Management Software](https://www.getapp.ca/directory/1527/social-work-case-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2084684/citizenone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/government-social-services-software/a/citizenone/> |
| en-AE | <https://www.getapp.ae/software/2084684/citizenone> |
| en-AU | <https://www.getapp.com.au/software/2084684/citizenone> |
| en-CA | <https://www.getapp.ca/software/2084684/citizenone> |
| en-GB | <https://www.getapp.co.uk/software/2084684/citizenone> |
| en-IE | <https://www.getapp.ie/software/2084684/citizenone> |
| en-NZ | <https://www.getapp.co.nz/software/2084684/citizenone> |
| en-SG | <https://www.getapp.sg/software/2084684/citizenone> |
| en-ZA | <https://www.getapp.za.com/software/2084684/citizenone> |

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Workflow automation ensures tasks are assigned, deadlines are monitored, and reminders are sent in real time, reducing administrative burdens and allowing social workers to focus on direct client care.\n\nCitizenOne’s client intake system is fully customizable. Organizations can create intake forms tailored to specific programs, capturing critical data such as demographics, risk assessments, eligibility criteria, and service preferences. Intake data is automatically integrated into each client’s case record, providing a complete and centralized view of their needs and history. This ensures accuracy, consistency, and efficiency, enabling social workers to make informed decisions quickly and effectively.\n\nThe platform offers advanced case tracking capabilities. Each case file includes detailed notes, activity logs, intervention history, and measurable outcomes, giving social workers and supervisors a full chronological view of client interactions. 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