---
description: Detailed reviews on MedSupport based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MedSupport with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MedSupport Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [eMAR Software](/directory/3853/emar/software) > [MedSupport](/software/2083967/medsupport)

# MedSupport

Canonical: https://www.getapp.ca/software/2083967/medsupport

> MedSupport eMAR is an electronic Medication Administration Record system that integrates medications, vital signs, treatments, tasks, and real-time alerting in one intuitive platform. The system features automated workflows, secure pharmacy integration, and customizable alerts that help healthcare agencies reduce errors and streamline documentation. MedSupport® adapts to specific regulatory environments and agency structures while providing comprehensive reporting capabilities.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MedSupport

Unifies medication management, vital signs, treatments, tasks, and calendar functions in a single intuitive system, supporting comprehensive care coordination
Automates workflows and provides real-time alerts, helping to reduce errors and ensure timely action across care teams
Integrates securely with pharmacies, enabling instant medication updates, electronic ordering, and elimination of manual transcription
Offers flexible customization to match agency policies, regulatory requirements, and unique scheduling needs
Delivers robust reporting, audit readiness, and granular user controls to support compliance and performance tracking

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CaraSolva
- **Location**: Boulder, US

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Pricing is determined by the number of clients who are active in the system and which solution(s) you are using, not by the number of users. That means that there is no limit on the number of per diem staff who can have system access. A full training house is included at no extra charge. Contact us for a customized quote based on your agency’s size.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Calendar Management
- Care Plan Management
- Charting
- Clinic Interoperability
- Clinical Care
- Customizable Reports
- Customizable Templates
- Decision Support Software
- E-Prescribing
- Electronic Prior Authorization
- Employee Management
- For Medical Purposes
- Forms Management
- HIPAA Compliant
- Healthcare Compliance
- Home Health Care Management
- Inventory Management Software
- Medical Management

## Integrations (12 total)

- 0CodeKit
- BestRx
- CaseWorthy
- Foothold
- FrameworkLTC
- HBS Systems
- Health Analytics
- OnTarget
- PioneerRx
- PrimeRx
- Rx30
- Speed Script

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [eMAR Software](https://www.getapp.ca/directory/3853/emar/software)

## Reviews

### "Top choice for EMAR system" — 5.0/5

> **Heather** | *April 3, 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: User-Friendly Interface: One of the standout features is the simple layout. It avoids the cluttered "dashboard fatigue" common in medical software, offering easy functionality that reduces the learning curve for new staff.

Pharmacy Integration: The platform offers superb integration with multiple pharmacies. This synchronization minimizes manual data entry for prescriptions and ensures that medication lists remain current and accurate.

Organizational Flexibility: MedSupport excels in customization. Whether you are managing a single group home or a large multi-department facility, the ability to tailor department structures and granularly control user access is a significant advantage.
> 
> **Cons**: EHR Synchronization Gaps: While the system does integrate with Electronic Health Records (EHR), it isn't a perfect "handshake" yet. There are still specific data fields that do not link between systems, which unfortunately necessitates some duplicate data entry. This can be a minor bottleneck in an otherwise fluid workflow.
> 
> My overall experience with Carasolva MedSupport has been highly positive.

The system is remarkably reliable; we rarely encounter technical glitches or significant lag. One of the most appreciated aspects is the developer's commitment to growth. Regular updates consistently bring in more usable features, and these rollouts occur with minimal downtime, ensuring that care delivery is never interrupted.

For teams looking for an effortless way to manage medication documentation without the headache of overly complex software, MedSupport is a top-tier choice.

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### "Carasolva MAR review" — 4.0/5

> **Tiana** | *May 16, 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The MAR was very user friendly. The system was easy to understand and train staff
> 
> **Cons**: As the system is electronic, the risk of not being able to access when there is no connectivity, esp. in rural areas.  Paper MARs and information can be printed beforehand, if sufficient preparation is taken.

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### "Love Med support" — 5.0/5

> **Hayley** | *April 7, 2026* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Makes medication pass go seamlessly smooth. We no longer have to deal with paper MARs this makes thing run smoother and a lot cleaner. We have been able to notice trends.
> 
> **Cons**: Only thing I would say would be how I am I able to utilize multiple programs without having an issue if there are in multiple programs.

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### "Outstanding Customer Support" — 5.0/5

> **Marsha** | *April 3, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Our direct care staff find MedSupport user-friendly and intuitive.  Our medication documentation errors have significantly decreased since the adoption of MedSupport.  Managers and nurses appreciate greater oversight, receiving alerts and easily accessing reports, which has greatly improved day-to-day med administration and the inspection process.
> 
> **Cons**: The interface is a bit dated and accepting medications requires extreme care, but CaraSolva is continuously making improvements, adding new modules and their support team is always receptive to feedback from customers.
> 
> Customer Support is outstanding.  Hands-down the best applications Support team I have ever worked with during my 30+ years in IT.  They are quick to respond whether it is an urgent issue or even just an enhancement request.  They are respectful and helpful to everyone, in every position in our organization, who reaches out for assistance.

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### "Ditch the paper" — 5.0/5

> **Darlyene** | *October 9, 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: This software makes medication monitoring seamless
> 
> **Cons**: It is difficult to set up but once it is set up it is great

## Links

- [View on GetApp](https://www.getapp.ca/software/2083967/medsupport)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/medsupport/> |
| en-AE | <https://www.getapp.ae/software/2083967/medsupport> |
| en-AU | <https://www.getapp.com.au/software/2083967/medsupport> |
| en-CA | <https://www.getapp.ca/software/2083967/medsupport> |
| en-GB | <https://www.getapp.co.uk/software/2083967/medsupport> |
| en-IE | <https://www.getapp.ie/software/2083967/medsupport> |
| en-NZ | <https://www.getapp.co.nz/software/2083967/medsupport> |
| en-SG | <https://www.getapp.sg/software/2083967/medsupport> |
| en-ZA | <https://www.getapp.za.com/software/2083967/medsupport> |

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