--- description: Detailed reviews on Peeklogic Salesforce – Jira Connector based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Peeklogic Salesforce – Jira Connector with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Peeklogic Salesforce – Jira Connector Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Integration Software](/directory/654/integration/software) > [Peeklogic Salesforce – Jira Connector](/software/2083676/salesforce-and-jira-connector) # Peeklogic Salesforce – Jira Connector Canonical: https://www.getapp.ca/software/2083676/salesforce-and-jira-connector Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2083676/salesforce-and-jira-connector?page=2) > Peeklogic Jira Connector for Salesforce enables fast, secure Jira–Salesforce integration with bi-directional sync for issues, comments, attachments, and Service Desk data. Connect any Salesforce object to Jira and automate workflows. > > Verdict: Rated **5.0/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Peeklogic Salesforce – Jira Connector \- Faster collaboration across teams: Enable real-time collaboration between sales, support, and development teams by synchronizing Jira and Salesforce data instantly. Everyone works from a single source of truth. - Rapid setup, no custom code: Get fully operational in as little as 30 minutes. The connector is designed for quick deployment with guided authentication and configuration. - Flexible data modeling: Connect Jira Issues to any Salesforce object, including custom objects and many-to-many relationships. Adapt the integration to your data model instead of changing your processes. - Powerful automation with Salesforce flow: Use built-in Apex Actions to automate issue creation, updates, and linking. PRO users can trigger advanced automation based on Jira updates and apply dynamic, Flow-based field mappings. - Advanced mapping control: Map fields with precision using Record Types, Flow variables, and conditional logic. Ensure the right Jira data reaches the right Salesforce records every time. - Rich Jira experience inside salesforce: Create, edit, comment on, and link Jira Issues without leaving Salesforce. View Sub-Tasks, Linked Issues, Activity History, and manage Watchers directly from the embedded component. - Complete comment \& attachment sync: Maintain full conversation history with bi-directional syncing of comments and attachments. Control visibility for public vs. internal notes and attachments to protect sensitive information. - Native Jira service management support: Handle Service Desk workflows seamlessly, create service requests, select portals, manage request types, and sync public and internal replies between systems. - Email-to-case synchronization: Automatically sync Salesforce email-to-case messages into Jira comments, ensuring developers have full customer context without switching tools. - CMDB \& asset visibility: Sync Jira Assets (Insight/CMDB) to Salesforce objects and map asset attributes to Salesforce fields for improved asset tracking and operational insight. - DevOps-ready integration: Integrate with Salesforce DevOps Center to auto-create Jira Issues from Work Items, aligning development workflows with Salesforce release processes. - Scalable \& secure: Built with enterprise security and performance in mind, using authenticated connections and controlled data synchronization suitable for growing organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 19 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Peeklogic ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Discounts are available for nonprofits. Start seamlessly with a 30-day trial period. Only Salesforce users who need access to the integration - are considered billable. Discounts are available based on user tiers. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana and 174 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Tracking - Alerts/Escalation - Application Management - Automated Scheduling - Configurable Workflow - Dashboard Software - Data Aggregation and Publishing - Data Capture and Transfer - Data Connectors - Data Extraction Software - Data Import/Export - Data Management Software - Data Mapping - Data Storage Management - Data Synchronization - Data Visualization Software - Data Warehouse Software ## Integrations (9 total) - JIRA Service Management - Jira - Peeklogic Salesforce – Jira Connector - Salesforce Service Cloud - Salesforce for Automotive - Salesforce for Retail - Salesforce for Transportation & Logistics - Salesforce for Travel & Hospitality - Salesforce.org Nonprofit Cloud ## Support Options - Email/Help Desk - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Integration Software](https://www.getapp.ca/directory/654/integration/software) ## Reviews ### "Workflows made Easy" — 5.0/5 > **Verified Reviewer** | *April 18, 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The best is that it is available in the AppExchange in Salesforce so you don't need to look for it. It has 2 ways synchronization and allows for automated workflows. > > **Cons**: Besides Jira being a little difficult for first-time users once you get to understand it it will make Project Management workflows a breeze. ----- ### "Certinia PSA and Jira Integration and Collaboration\!" — 5.0/5 > **Brian** | *March 11, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: For Certinia PSA Users there is no better way to connect Jira and PSA. We can bring together both teams to automatically create Jira Epics or Stories from projects at milestones or tasks in Certinia PSA or automatically create Certinia assignments in Certinia PSA. Since we require capture of timecards to track and bill services, the ability to auto-generate timecards from time entered in Jira is a game changer. We can now also provide visibility and collaborate across both applications seamlessly in real time. > > **Cons**: The flexibility to support our processes is fantastic but the setup can be a bit tricky to support some use cases but with the right support we are confident we can get what we need. ----- ### "Easy installation" — 5.0/5 > **Stella** | *January 28, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: it was easy to install and the team that helped us was friendly and patient so in overall it was a good cooperation > > **Cons**: nothing negative in my experience, for the moment it seems to be working fine and users have started testing it > > I have a positive experience in the overall meeting that was conducted with the girl that helped us with the installation ----- ### "Real-Time Integration with an Easy Set-up" — 5.0/5 > **Amanda** | *March 25, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We deploy Certinia PSA on Salesforce for a living, and we also use Jira for Project Tasks. Before this connector, I was updating status in two places. Now when we create a PSA Milestone, a Jira Epic gets created automatically. > > **Cons**: Nothing. I've configured a few Salesforce-Jira integrations over the years. Most of them require middleware, custom code, or a dedicated admin to keep running. This one installs natively on AppExchange and the field mapping UI is clear enough that I didn't need to open a support ticket. > > We had a consistent lag between when work was completed in Jira and when it appeared in our PSA reports due to manual double entry. That lag caused problems with billing cut-offs and project status reporting. The real-time sync eliminated it. ----- ### "Amazing Product" — 5.0/5 > **Jai** | *January 20, 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: What I love most is how it creates a single source of truth; our support agents can see live Jira updates right inside Salesforce, which means they aren't constantly Slack-ing developers for status reports on bugs. The automated syncing is incredibly reliable, and being able to link specific cases to engineering tickets ensures that nothing falls through the cracks, allowing us to give customers much more accurate timelines. > > **Cons**: The configuration can be a bit intimidating if you aren't a seasoned admin; there are a lot of permissions to toggle. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2083676/salesforce-and-jira-connector?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2083676/salesforce-and-jira-connector) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data