---
description: Detailed reviews on Guest Suite based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Guest Suite with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Guest Suite Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Guest Suite](/software/2083016/guest-suite)

# Guest Suite

Canonical: https://www.getapp.ca/software/2083016/guest-suite

> Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Guest Suite

 Manage local visibility and attract more in-store traffic by managing online presence across Google and other platforms, from an intuitive dashboard.
 Centralize, collect, and respond to customer reviews, leveraging AI-powered tools.
 Create fully customized satisfaction surveys to measure and improve service quality and identify strengths and areas for growth with actionable insights.
 Automated review collection, distribution, and response features, designed for businesses of all sizes and sectors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guest Suite

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Nos tarifs sont dégressifs en fonction de votre nombre de point de vente.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Spanish
- **Available Countries**: Belgium, Canada, France, Germany, Ireland, Italy, Spain, Switzerland, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Brand Management Software
- Brand Tracking
- CES Survey Structure
- CRM Integration
- CSAT Survey Structure
- Campaign Analytics
- Campaign Management Software
- Commenting/Notes
- Competitive Analysis
- Conversion Tracking
- Customer Advocacy Software
- Customer Database
- Customer Experience Management
- Customer Segmentation

## Integrations (22 total)

- Asterio
- Ava
- Booking
- FASTbook
- GeHo
- Google Business Review Link Generator
- Google My Business Post Scheduler
- Google My Business Pro Services
- Google My Business Review Manager
- Kepler
- LoungeUp
- Medialog Hotel
- Mews
- Misterbooking PMS
- Resalys

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software)
- [Campaign Management Software](https://www.getapp.ca/directory/304/campaign-management/software)
- [Brand Management Software](https://www.getapp.ca/directory/302/brand-management/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)
- [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software)

## Alternatives

1. [GiveMe5.ai](https://www.getapp.ca/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)
2. [Brand24](https://www.getapp.ca/software/101485/brand24) — 4.7/5 (254 reviews)
3. [Trustpilot](https://www.getapp.ca/software/113149/trustpilot) — 4.5/5 (1202 reviews)
4. [Birdeye](https://www.getapp.ca/software/112535/birdeye) — 4.7/5 (702 reviews)
5. [rater8](https://www.getapp.ca/software/2057122/rater8) — 5.0/5 (181 reviews)

## Reviews

### "Super outil de gestion des avis et fiches Google" — 5.0/5

> **Paul** | *October 16, 2025* | Textiles | Recommendation rating: 10.0/10
> 
> **Pros**: Logiciel ultra intuitif et ergonomique. Pratiquement 90% de ma gestion d'e-réputation est automatisé. Je n'ai jamais besoin de m'en soucier. Que ce soit la collecte d'avis ou la réponse aux avis, tout se fait automatiquement.
> 
> **Cons**: Pas la possibilité de publier ou faire des posts directement sur les réseaux sociaux pour mettre en avant les avis.
> 
> Logiciel simple d'utilisation, qui permet d'aller très loin dans la gestion des avis mais surtout dans l'analyse de la satisfaction client grâce à la nouvelle analyse sémantique. Un accompagnement au top, toujours dispo \!

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### "Une solution de gestion de e-réputation efficace" — 4.0/5

> **Florian** | *February 7, 2024* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: Les avis issus de nombreuses plateformes d'avis rassemblés sur une seule page, la possibilité de répondre aux avis directement depuis l'outil sur certaines plateformes, les enquêtes de satisfaction personnalisables
> 
> **Cons**: L'interface pas toujours très intuitive et assez vieillissante sur certains écrans de l'outil

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### "Outil recueil avis clients" — 5.0/5

> **Morgane** | *September 23, 2022* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: L'enquête est personnalisable et permet d'aborder tous les points nécessaires au recueil de l'avis client. La version booster est un vrai plus. Il est très facile de répondre aux avis déposés par les clients. Le service client est plutôt réactif et vous accompagne si vous rencontrez des problèmes dans la configuration ou l'envoi d'enquêtes.
> 
> **Cons**: Attention à bien rentrer les bonnes informations lors de l'import pour avoir un suivi des clients que vous allez solliciter à plusieurs reprises.

## Links

- [View on GetApp](https://www.getapp.ca/software/2083016/guest-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/guest-suite/> |
| en-AE | <https://www.getapp.ae/software/2083016/guest-suite> |
| en-AU | <https://www.getapp.com.au/software/2083016/guest-suite> |
| en-CA | <https://www.getapp.ca/software/2083016/guest-suite> |
| en-GB | <https://www.getapp.co.uk/software/2083016/guest-suite> |
| en-IE | <https://www.getapp.ie/software/2083016/guest-suite> |
| en-NZ | <https://www.getapp.co.nz/software/2083016/guest-suite> |
| en-SG | <https://www.getapp.sg/software/2083016/guest-suite> |
| en-ZA | <https://www.getapp.za.com/software/2083016/guest-suite> |

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