---
description: Detailed reviews on M1 Platform based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare M1 Platform with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: M1 Platform Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Facility Management Software](/directory/323/facility-management/software) > [M1 Platform](/software/2082620/m1-platform)

# M1 Platform

Canonical: https://www.getapp.ca/software/2082620/m1-platform

> The M1 Platform is a secure, cloud-based software ecosystem built for monitoring, analysis, and automation of physical systems, including infrastructure, machines, and facilities.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of M1 Platform

• Users can see everything in one place by connecting sensors, machines, and legacy equipment into a single map-based interface. &#10;• Costly downtime is prevented through real-time monitoring and predictive alerts that help identify issues before they become failures. &#10;• Maintenance is automated by triggering work orders and responses instantly when thresholds are exceeded. &#10;• Efficiency is boosted as the platform tracks usage, idle time, and performance to maximize asset utilization. &#10;• Security is ensured with military-grade protection and compliance standards safeguarding operations. &#10;• The platform adapts to organizational needs with flexible integrations, scalable deployment, and customizable branding.

## About the vendor

- **Company**: Service Robotics & Technologies

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Pricing plans include an annual M1 Core license for the organization plus an annual license for each connected data source/device. Additional licensing available for higher data intake and longer data retention.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Data Import/Export
- Equipment Maintenance Software
- Equipment Management
- Facility Asset Management
- Facility Scheduling
- Historical Reporting
- Incident Management Software
- Maintenance Management Software
- Multi-Location
- Preventive Maintenance Software
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Status Tracking
- Third-Party Integrations

## Integrations (1 total)

- MQTT Broker

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software)

## Links

- [View on GetApp](https://www.getapp.ca/software/2082620/m1-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/m1-platform/> |
| en-AE | <https://www.getapp.ae/software/2082620/m1-platform> |
| en-AU | <https://www.getapp.com.au/software/2082620/m1-platform> |
| en-CA | <https://www.getapp.ca/software/2082620/m1-platform> |
| en-GB | <https://www.getapp.co.uk/software/2082620/m1-platform> |
| en-IE | <https://www.getapp.ie/software/2082620/m1-platform> |
| en-NZ | <https://www.getapp.co.nz/software/2082620/m1-platform> |
| en-SG | <https://www.getapp.sg/software/2082620/m1-platform> |
| en-ZA | <https://www.getapp.za.com/software/2082620/m1-platform> |

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