---
description: Detailed reviews on Shared Inbox by Canary based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Shared Inbox by Canary with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shared Inbox by Canary Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Shared Inbox by Canary](/software/2082176/shared-inbox)

# Shared Inbox by Canary

Canonical: https://www.getapp.ca/software/2082176/shared-inbox

> Shared Inbox is a cloud-based and AI-enabled collaborative email software that organizes team communications with AI-enabled routing and response drafting.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Shared Inbox by Canary

•It manages the team's shared emails by offering AI-enabled inbox. 

•Its AI auto-assigns, drafts replies, tracks everything, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Canary Mail

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Sign up for Support Starter to access AI Chatbot, Shared Inbox, and Helpdesk. Upgrade for advanced AI and collaboration features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customizable Templates
- Email Templates
- Inbox Management
- Mobile App
- Multiple User Accounts
- Prioritization
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Response Management
- Routing

## Integrations (6 total)

- Fastmail
- Gmail
- Outlook4Gmail
- Yahoo Mail
- Zoho Mail
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)

## Alternatives

1. [Gmail](https://www.getapp.ca/software/91602/gmail) — 4.8/5 (13327 reviews)
2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
3. [Microsoft Outlook](https://www.getapp.ca/software/91380/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [Microsoft 365](https://www.getapp.ca/software/90725/microsoft-office-365) — 4.6/5 (14035 reviews)
5. [Yahoo Mail](https://www.getapp.ca/software/2061094/yahoo-mail) — 4.2/5 (846 reviews)

## Reviews

### "Great experience for people that have to manage several emails at a time" — 5.0/5

> **Tan** | *September 4, 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I really appreciate the fact you can comment over emails with your team without having to type a new email and have everything all over the place. The tasks, the zoom and google calendar APIs are great. The smart notifications are wonderful. The access to a single email from different team members and aldo different emails for just one person. Very well integrated.
> 
> **Cons**: On this new update I find it harder to search for certain emails, sometimes the archive emails are not so easy to access. The searcher could have some improvement. Also I miss the discussions and assign to me folders
> 
> We used to only use gmail and whatsapp and all the infomration got mixed or was hard to find. I had to open different emails and it was a nightmare.

## Links

- [View on GetApp](https://www.getapp.ca/software/2082176/shared-inbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/shared-inbox/> |
| en-AE | <https://www.getapp.ae/software/2082176/shared-inbox> |
| en-AU | <https://www.getapp.com.au/software/2082176/shared-inbox> |
| en-CA | <https://www.getapp.ca/software/2082176/shared-inbox> |
| en-GB | <https://www.getapp.co.uk/software/2082176/shared-inbox> |
| en-IE | <https://www.getapp.ie/software/2082176/shared-inbox> |
| en-NZ | <https://www.getapp.co.nz/software/2082176/shared-inbox> |
| en-SG | <https://www.getapp.sg/software/2082176/shared-inbox> |
| en-ZA | <https://www.getapp.za.com/software/2082176/shared-inbox> |

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