---
description: Detailed reviews on Item OMS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Item OMS with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Item OMS Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [Item OMS](/software/2081761/item-oms)

# Item OMS

Canonical: https://www.getapp.ca/software/2081761/item-oms

> Item OMS is an order management system designed for eCommerce businesses that centralizes catalog, inventory, and shipping operations. The platform features unified sales order management across all channels, real-time print task monitoring, and efficient pickup order creation. It includes a shipment tracking hub that provides comprehensive status updates to streamline fulfillment processes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Item OMS

Key Selling Points

• Unified Order Management: Consolidate orders from multiple channels into a
single, intuitive interface, providing a holistic view of all customer transactions.

• Automated Workflow Optimization: Automate critical order processing tasks,
reducing manual effort, minimizing errors, and accelerating fulfillment cycles.

• Enhanced Inventory Visibility: Gain real-time insights into inventory levels across
all locations, enabling accurate order promising and preventing stockouts.

• Flexible Fulfillment Options: Support various fulfillment models, including directto-consumer, dropshipping, and buy online, pick up in-store (BOPIS), to meet
diverse customer demands.

• Scalability and Adaptability: Designed to grow with your business, ITEM OMS can
handle increasing order volumes and integrate with new systems as your
operations expand.

Core Features

• Order Capture \& Processing: Efficiently capture orders from e-commerce
platforms, marketplaces, call centers, and other sales channels. Includes order
validation, payment processing, and fraud detection.

• Inventory Management: Centralized inventory tracking, stock allocation, and realtime updates. Supports multiple warehouses and inventory locations.

• Fulfillment \& Shipping: Automated order routing to optimal fulfillment locations,
integration with shipping carriers, label generation, and tracking updates.

• Returns \& Exchanges (RMA): Streamlined process for managing returns,
exchanges, and refunds, ensuring a smooth customer experience.

• Customer Service \& Support: Provides customer service representatives with a
complete view of order history, enabling efficient inquiry resolution and support.

• Reporting \& Analytics: Comprehensive dashboards and reports on order
performance, inventory trends, fulfillment efficiency, and customer behavior,
facilitating data-driven decision-making.

• Integration Capabilities: Seamless integration with existing ERP, CRM, WMS, ecommerce platforms, and payment gateways through APIs and connectors.
Advantages

• Increased Operational Efficiency: Automates manual processes, reduces
processing time, and optimizes resource allocation, leading to significant cost
savings.

• Improved Customer Satisfaction: Faster fulfillment, accurate order information,
and efficient returns management contribute to a superior customer experience.

• Reduced Order Errors: Automation and validation rules minimize human errors,
ensuring order accuracy and reducing costly re-shipments.

• Better Inventory Control: Real-time inventory visibility and intelligent allocation
prevent overselling and optimize stock levels, reducing carrying costs.

• Faster Time to Market: Efficient order processing and fulfillment enable
businesses to bring new products and services to market more quickly.

• Enhanced Decision-Making: Access to comprehensive data and analytics
empowers businesses to make informed decisions regarding sales strategies,
inventory planning, and operational improvements.

ITEM OMS is the ideal solution for businesses looking to modernize their order 
management processes, achieve operational excellence, and deliver exceptional 
customer experiences in today's competitive landscape.

## About the vendor

- **Company**: Item

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Enjoy our 14-day free trial on all plans. Cancel anytime, no commitments.Don’t know which plan to pick? Try to contact and get advice！
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Mexico, United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Assignment Management
- Backorder Management
- Batch Processing
- Billing & Invoicing
- Catalog Management
- Contact Database
- Customer Management
- Customizable Branding
- Data Import/Export
- Delivery Management Software
- Discount Management
- Exchange Management
- For eCommerce
- Forecasting
- Inventory Management Software
- Label Printing
- Mobile Access

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Order Management Software](https://www.getapp.ca/directory/594/order-management/software)

## Related Categories

- [Order Management Software](https://www.getapp.ca/directory/594/order-management/software)
- [Order Fulfillment Software](https://www.getapp.ca/directory/3251/order-fulfillment/software)

## Alternatives

1. [Fishbowl](https://www.getapp.ca/software/101989/fishbowl) — 4.2/5 (1087 reviews)
2. [NetSuite](https://www.getapp.ca/software/9137/netsuite) — 4.2/5 (2003 reviews)
3. [Odoo](https://www.getapp.ca/software/102445/odoo) — 4.2/5 (1294 reviews)
4. [Cin7 Core](https://www.getapp.ca/software/91616/cin7-core) — 4.3/5 (732 reviews)
5. [ShipStation](https://www.getapp.ca/software/90689/shipstation) — 4.6/5 (953 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2081761/item-oms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/item-oms/> |
| en-AE | <https://www.getapp.ae/software/2081761/item-oms> |
| en-AU | <https://www.getapp.com.au/software/2081761/item-oms> |
| en-CA | <https://www.getapp.ca/software/2081761/item-oms> |
| en-GB | <https://www.getapp.co.uk/software/2081761/item-oms> |
| en-IE | <https://www.getapp.ie/software/2081761/item-oms> |
| en-NZ | <https://www.getapp.co.nz/software/2081761/item-oms> |
| en-SG | <https://www.getapp.sg/software/2081761/item-oms> |
| en-ZA | <https://www.getapp.za.com/software/2081761/item-oms> |
| fr | <https://www.getapp.fr/software/2081761/item-oms> |
| fr-BE | <https://fr.getapp.be/software/2081761/item-oms> |
| fr-CA | <https://fr.getapp.ca/software/2081761/item-oms> |

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