---
description: Detailed reviews on Acuitas 3 OmniChannel Edition based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Acuitas 3 OmniChannel Edition with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Acuitas 3 OmniChannel Edition Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Optometry Software](/directory/807/optometry/software) > [Acuitas 3 OmniChannel Edition](/software/2080715/acuitas-3-omnichannel-edition)

# Acuitas 3 OmniChannel Edition

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> Acuitas 3 is a powerful cloud-based eyecare solution for optical retail practices. With centralized data, secure access, POS, EMR, and omnichannel eCommerce, it delivers a single business view for better decisions and a seamless customer experiences across all touchpoints.
> 
> Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Acuitas 3 OmniChannel Edition

Diary:
Seamlessly unite in-store and online appointment bookings in a single, centralised platform.

Clinical Records:
Secure patient records powered by intuitive patient search and data validation.

Eye Exams:
Configurable workflows with tailored options based on a patients visit type

Recall \& Marketing:
Automated recalls and extensive marketing capabilities across multiple channels

Dispensing:
Intuitive validated dispensing for reduced remakes and an elevated patient journey

Power BI Reporting \& Analytics:
Customisable KPI tracking through dashboards complete with drill-down capabilities

Stock Management:
Real-time management of inventory across the business, enhancing accuracy and cost efficiency

eCommerce:
Synced product catalogues across online and in practice sales for a streamlined purchase experience.

Integrations:
Integration with clinical equipment, enabling retrieval of multiple readings within a single click

Security:
Acuitas 3 is backed by ISO-certified security practices and SOC 2 Type 2 accreditation in addition to HIPAA and GDPR compliancy.

Patient Care:
Patients can choose from a wider range of options when interacting with your business e.g. in-store eye exam, remote consultation, or online purchasing.

Centralisation:
Retain a single view of practice performance and processes in real-time for informed decision-making and centralised processes.

Efficiency:
Improve productivity and transparency through automation of processes throughout your practice.

Revenue:
As an omnichannel solution, Acuitas 3 allows you to excel, ensuring your business is best placed to meet patient needs and generate revenue at each stage of the eyecare journey.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 12 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ocuco
- **Founded**: 1993

## Commercial Context

- **Pricing Details**: Please contact Ocuco for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Appointment Management
- Claims Management Software
- Communication Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- EMR/EHR
- Electronic Payments
- Email Reminders
- For Ophthalmologists
- For Optometrists
- Forms Management
- HIPAA Compliant
- Insurance Management
- Inventory Management Software
- Medication Management
- Multi-Location
- Patient Records Management
- Practice Management
- Recall Tracking

## Integrations (1 total)

- Sage Accounting

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Optometry Software](https://www.getapp.ca/directory/807/optometry/software)

## Related Categories

- [Optometry Software](https://www.getapp.ca/directory/807/optometry/software)
- [Ophthalmology EMR Software](https://www.getapp.ca/directory/3755/ophthalmology-emr/software)

## Alternatives

1. [Optosys](https://www.getapp.ca/software/2064580/optosys) — 4.6/5 (14 reviews)
2. [RevolutionEHR](https://www.getapp.ca/software/104975/revolutionehr) — 4.5/5 (203 reviews)
3. [Eyefinity Encompass](https://www.getapp.ca/software/2060885/eyefinity-ehr) — 3.7/5 (68 reviews)
4. [Liquid EHR](https://www.getapp.ca/software/110975/liquid-ehr) — 4.8/5 (56 reviews)
5. [Eye Cloud Pro](https://www.getapp.ca/software/2055928/eye-cloud-pro) — 4.3/5 (18 reviews)

## Reviews

### "Asda conference" — 4.0/5

> **Faraz** | *February 10, 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The reports it provides and clinic utilisation
The reports it provides and clinic utilisation
The reports it provides and clinic utilisation
> 
> **Cons**: Not integrated with pcse 
Not integrated with pcse 
Not integrated with pcse 
Not integrated with pcse
> 
> I like using it it flows well
I like using it it flows well
I like using it it flows well
I like using it it flows well

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### "Excellent and easy to use" — 5.0/5

> **Mudasir** | *February 10, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to use. Straight forward interface. Copy and paste prev medical history. Easy booking of appointments
> 
> **Cons**: Few glitches aWhen we started to use the software. Highly dependant on internet connection so occasional downtime
> 
> Excellent makes testing smoother.
Really like that I can complete a contact lens and eye exam appointment in one visit

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### "Ok, still room for improvements" — 4.0/5

> **Rosemary** | *February 10, 2026* | Medical Devices | Recommendation rating: 6.0/10
> 
> **Pros**: Ability to write free notes and dashboard. Previous spec history generation and cl history. Copy across health history
> 
> **Cons**: Buggy. Crashes. I’d like to be able to see previous history and symptoms from other visits… if driver etc
> 
> Ok. Some great things and some frustrating. Not seeing previous history and symptoms as above. Lots of crashes

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### "Good system" — 4.0/5

> **Beth** | *February 10, 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use, easy to train and set up new colleagues on the system, very user friendly interFace. Highly recommend
> 
> **Cons**: Lagging issues and connectivity. Slow to connect and update with pretest equipment and uploading document
> 
> Good and easy to use. Feedback very positive and good to train people with, very easy to use and good user interface

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### "Acuitas 3 review" — 5.0/5

> **Darren** | *February 10, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Omnichannel hosting of information and ability for customers to interact with the business through multi channels
> 
> **Cons**: Reporting is slow and difficult to use and doesn’t always render reports. Dashboards don’t always load accurately.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2080715/acuitas-3-omnichannel-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/acuitas-3-omnichannel-edition/> |
| en-AE | <https://www.getapp.ae/software/2080715/acuitas-3-omnichannel-edition> |
| en-AU | <https://www.getapp.com.au/software/2080715/acuitas-3-omnichannel-edition> |
| en-CA | <https://www.getapp.ca/software/2080715/acuitas-3-omnichannel-edition> |
| en-GB | <https://www.getapp.co.uk/software/2080715/acuitas-3-omnichannel-edition> |
| en-IE | <https://www.getapp.ie/software/2080715/acuitas-3-omnichannel-edition> |
| en-NZ | <https://www.getapp.co.nz/software/2080715/acuitas-3-omnichannel-edition> |
| en-SG | <https://www.getapp.sg/software/2080715/acuitas-3-omnichannel-edition> |
| en-ZA | <https://www.getapp.za.com/software/2080715/acuitas-3-omnichannel-edition> |

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