---
description: Detailed reviews on Inagent based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Inagent with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Inagent Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Inagent](/software/2080657/inagent)

# Inagent

Canonical: https://www.getapp.ca/software/2080657/inagent

> Inagent is a suite of autonomous AI agents that activate in minutes and resolve complex queries by voice and text in any language and accent. These virtual agents use advanced AI techniques to interpret messages, make decisions, and execute actions connected to systems, optimizing customer experience.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Inagent

Autonomous AI agents that resolve complex queries by voice and text in any language and accent
Activate in minutes with no coding required and minimal training
Continuously learn and improve from conversations to optimize CX
Integrate across channels like WhatsApp, email, and social media
Connect to your existing systems like CRM and ERP through APIs
Monitor conversations in real-time and guide agents without interrupting customers
Gain insights from interaction analytics to understand customers and improve operations

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: inConcert
- **Founded**: 2001

## Commercial Context

- **Pricing Details**: Please contact inConcert for pricing details.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Colombia, Mexico, Peru, Spain, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Customer Experience Management
- Customer Service Analytics
- Customizable Branding
- For Sales Teams/Organizations
- For Sales/Marketing
- For eCommerce
- Language Detection
- Lead Capture Software
- Live Chat Software

## Support Options

- Email/Help Desk
- Knowledge Base Software

## Category

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)
- [Artificial Intelligence Software](https://www.getapp.ca/directory/1397/artificial-intelligence/software)
- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)

## Alternatives

1. [Fathom](https://www.getapp.ca/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [UChat](https://www.getapp.ca/software/2068586/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.getapp.ca/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Mindset AI](https://www.getapp.ca/software/2079982/mindset-ai) — 4.9/5 (15 reviews)
5. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Excelente opción para automatización en WhatsApp" — 5.0/5

> **Luis Carlos** | *September 19, 2025* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: La facilidad para manejarlo y entrenarlo, no es necesario esperar al proveedor para hacer modificaciones
> 
> **Cons**: Al principio se debe entender bien como "Entrenar" el agente virtual para evitar errores, luego es fácil la gestión
> 
> Buscamos una solución de agente virtual para reducir las llamadas de servicio al cliente y que las preguntas frecuentes fueran contestadas por el agente virtual, de esta manera dedicar a los agentes a gestiones de recuperación y ventas.

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### "Innagent Mentius" — 5.0/5

> **Oscar Alberto** | *September 19, 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Es versátil en la configuración y permite realizar cambios de manera rápida. la interfaz es muy intuitiva
> 
> **Cons**: Muy poco, es un buen producto orientado a la experiencia del cliente. tal vez mejoraría la interface para permitir programar los bots en lenguajes o instrucciones.
> 
> Definitivamente el camino para generar innovación en las soluciones que la compañía quiere orientar para su crecimiento.

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### "Inagent, innovación en los agentes virtuales" — 5.0/5

> **Leidy** | *September 20, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Inagent permite programar agentes virtuales, modificarlos y ajustarlos según las necesidades de la operación, lo que otorga flexibilidad y control. Además, ofrece supervisión en tiempo real para identificar oportunidades de mejora en las interacciones y cuenta con herramientas de reportería que facilitan la visualización del flujo de conversaciones mediante texto o gráficas. A esto se suma un análisis sentimental integrado, que ayuda a comprender mejor el estado de ánimo de los clientes y a tomar decisiones más acertadas para optimizar la experiencia de servicio.
> 
> **Cons**: Se require de un guión y una base de conocimiento bien detallada y estructurada para que Inagent sea lo más preciso posible en sus respuestas

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### "Formidable." — 4.0/5

> **Enrique** | *September 12, 2025* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Lo que más me agradó del software es la gran facilidad que ofrece para la creación y despliegue de agentes virtuales, permitiendo que el proceso sea rápido, intuitivo y accesible, además de la posibilidad de utilizar prompts en un lenguaje muy cercano al humano, lo cual facilita de manera notable la definición del comportamiento y de las respuestas que el Agente Virtual brinda a los usuarios que interactúan a través del canal.
> 
> **Cons**: Por el momento no he concluido con la exploración completa de todas las funcionalidades que ofrece la herramienta; sin embargo, hasta donde he podido revisar, considero que cumple de manera adecuada con las expectativas de negocio planteadas, sin haber encontrado limitaciones relevantes en esta etapa de la evaluación.
> 
> Mi experiencia general con la herramienta ha sido satisfactoria, ya que hasta el momento cumple con las expectativas de negocio planteadas, mostrando un desempeño alineado con los objetivos y requerimientos que se buscaban en la evaluación.

## Links

- [View on GetApp](https://www.getapp.ca/software/2080657/inagent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/inagent/> |
| en-AE | <https://www.getapp.ae/software/2080657/inagent> |
| en-AU | <https://www.getapp.com.au/software/2080657/inagent> |
| en-CA | <https://www.getapp.ca/software/2080657/inagent> |
| en-GB | <https://www.getapp.co.uk/software/2080657/inagent> |
| en-IE | <https://www.getapp.ie/software/2080657/inagent> |
| en-NZ | <https://www.getapp.co.nz/software/2080657/inagent> |
| en-SG | <https://www.getapp.sg/software/2080657/inagent> |
| en-ZA | <https://www.getapp.za.com/software/2080657/inagent> |
| es | <https://www.getapp.es/software/2080657/inagent> |
| es-CL | <https://www.getapp.cl/software/2080657/inagent> |
| es-CO | <https://www.getapp.com.co/software/2080657/inagent> |
| es-MX | <https://www.getapp.com.mx/software/2080657/inagent> |

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