---
description: Detailed reviews on zofiQ based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare zofiQ with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: zofiQ Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [zofiQ](/software/2080273/zofiq)

# zofiQ

Canonical: https://www.getapp.ca/software/2080273/zofiq

> AI copilot that automates MSP help desk and operations software for managed service providers by integrating into existing PSAs.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ZOFIQ

## Commercial Context

- **Starting Price**: US$449.00
- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Collaboration Tools
- Email Templates
- Knowledge Base Management
- Performance Metrics
- Personalization Software
- Prioritization
- Real-Time Notifications
- Reporting/Analytics
- Secure Data Storage
- Single Sign On Software
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management
- Workflow Management Software

## Integrations (3 total)

- Auvik
- HALO
- Ninja

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [Milvus](https://www.getapp.ca/software/132287/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.getapp.ca/software/113939/bomgar) — 4.6/5 (2009 reviews)

## Reviews

### ""ZofiQ Makes Work Easier"" — 4.0/5

> **vasu** | *April 9, 2025* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: Helped me with auto typing. It’s a flexible and user-friendly solution
> 
> **Cons**: The user interface could be more intuitive, and occasionally, the response time felt slower than expected.
> 
> My overall experience with ZofiQ has been positive. The platform offers a solid range of features that are useful for streamlining operations and improving efficiency.

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### "Zofiq - Pros and Cons" — 5.0/5

> **Cyril** | *April 9, 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: How its easily lays out a summary of a ticket when you open it, tells you what you need to do or what needs to be done on a ticket
> 
> **Cons**: not yet on the project management side fully
> 
> good enough, always room for improvement

## Links

- [View on GetApp](https://www.getapp.ca/software/2080273/zofiq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/zofiq/> |
| en-AE | <https://www.getapp.ae/software/2080273/zofiq> |
| en-AU | <https://www.getapp.com.au/software/2080273/zofiq> |
| en-CA | <https://www.getapp.ca/software/2080273/zofiq> |
| en-GB | <https://www.getapp.co.uk/software/2080273/zofiq> |
| en-IE | <https://www.getapp.ie/software/2080273/zofiq> |
| en-NZ | <https://www.getapp.co.nz/software/2080273/zofiq> |
| en-SG | <https://www.getapp.sg/software/2080273/zofiq> |
| en-ZA | <https://www.getapp.za.com/software/2080273/zofiq> |

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