---
description: Detailed reviews on Kundo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Kundo with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kundo Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Kundo](/software/2079798/kundo)

# Kundo

Canonical: https://www.getapp.ca/software/2079798/kundo

> Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Kundo
- **Location**: Stockholm, Sweden
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$400.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, English, Finnish, Norwegian, Swedish
- **Available Countries**: Finland, Norway, Sweden

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Analytics
- Autoresponders
- CRM Software
- Chat/Messaging
- Customer History
- Customer Support Software
- Customizable Templates
- Data Import/Export
- Email Management Software
- File Sharing Software
- Inbox Management
- Knowledge Base Management
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Offline Form

## Integrations (4 total)

- Emarsys
- Make
- Microsoft 365
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
2. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews)
5. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2079798/kundo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/kundo/> |
| en-AE | <https://www.getapp.ae/software/2079798/kundo> |
| en-AU | <https://www.getapp.com.au/software/2079798/kundo> |
| en-CA | <https://www.getapp.ca/software/2079798/kundo> |
| en-GB | <https://www.getapp.co.uk/software/2079798/kundo> |
| en-IE | <https://www.getapp.ie/software/2079798/kundo> |
| en-NZ | <https://www.getapp.co.nz/software/2079798/kundo> |
| en-SG | <https://www.getapp.sg/software/2079798/kundo> |
| en-ZA | <https://www.getapp.za.com/software/2079798/kundo> |

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