--- description: Detailed reviews on theCRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare theCRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: theCRM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [theCRM](/software/2079676/thecrm) # theCRM Canonical: https://www.getapp.ca/software/2079676/thecrm > theCRM is a cloud-based CRM solution that helps businesses streamline marketing, customer success, and sales processes. theCRM includes various marketing capabilities such as lead import, web form integration, customer segmentation, email campaigns, and campaign management tools. Its sales features include activity management, relationship tracking, contact mapping, email synchronization, enterprise search, pipeline visualization, and forecasting. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: CRM-UK.com ## Commercial Context - **Starting Price**: £35.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: £35 per user per month for software, version upgrades, hosting and support - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Antigua and Barbuda, Australia, Belize, Bermuda, Botswana, Canada, Cayman Islands, Fiji, Ghana, Gibraltar, Grenada, Guyana, Hong Kong SAR China, Ireland, Isle of Man, Jamaica, Kenya, Lesotho, Malawi, Montserrat and 3 more ## Features - API - Activity Dashboard - Alerts/Notifications - Calendar Management - Campaign Management Software - Contact Management Software - Customizable Fields - Customizable Reports - Data Import/Export - Document Storage - Drag & Drop - Email Management Software - Email Marketing Software - Email Templates - Forecasting - Interaction Tracking - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Qualification ## Integrations (28 total) - ActiveCampaign - Campaign Monitor by Marigold - Dynamic Allocation - Dynamics 365 - Dynamics 365 Business Central - Dynamics 365 Sales - Epicor Industry ERP Cloud - Epicor Vision - Mailchimp - MemberPress - Microsoft 365 - Microsoft Outlook - Office - SAP Access Control - SAP Customer Data Cloud ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [CRM Software](https://www.getapp.ca/directory/230/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4456 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18771 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6970 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 5. [Kylas Sales CRM](https://www.getapp.ca/software/2052749/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Excellent experience with CRM" — 5.0/5 > **Andi** | *February 13, 2021* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Secure Integrates with Xero, Teams and email > > **Cons**: Nothing at all and that was a breath of fresh air. > > Centralising data Forecasting Invoicing Quotes Email integration Accounts integration ----- ### "Cracking CRM - Flexibilty, Simplicity and Enterprise capability." — 5.0/5 > **Dan** | *March 19, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Cracking CRM, the most flexible and configurable CRM I have ever used. Easy to access service is a major benefit too. > > **Cons**: Too much flexibility, but we'd much prefer too much flexibility that not enough flexibility, it makes it a very adapatable service so we use it to manage all sorts of processes. > > Ace, love the service, great to people to easily talk to real people that really know their stuff. Really don't know why anyone would want a big complex enterprise CRM as this system makes everything easier\! ----- ### "Great CRM system and even better team behind it. Would highly recommend." — 5.0/5 > **Mike** | *December 4, 2024* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: Responsive team, can-do attitude and simple data structuring. > > **Cons**: Lack of "out of the box" integrations but this is usually overcome very quickly by theCRM's developers. > > Very positive experience, from day one there has been transparency and communication. CRM have a positive can do approach to almost everything which we have been very impressed with. The transition from an untidy data structure in our old system to one which provides clear and actionable data with theCRM has been a breath of fresh air and we look forward to continuing our long term working relationship. ----- ### "Fabulous System\!" — 5.0/5 > **Tarnya** | *November 28, 2024* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: I like how easy and user friendly the CRM is\! it's great. > > **Cons**: I wish is scrolled faster\! I am to fast for the system sometimes. > > Such a great experience working with \[sensitive content hidden\] and the team\! They are always on hand with solutions and ideas on how we can improve our system. The email responses are really fast as well\! ----- ### "A CRM System and a CRM provider, that work the way YOU do." — 5.0/5 > **Robin** | *February 9, 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: theCRM is incredibly flexible and you do not find yourself having to manipulate your own business processes to fit the software. It is completely the other way around, which I have found refreshing for the CRM Market. For instance, if you are working on complicated Projects, where some of the influencers of those Projects are not direct Customers or Leads, it's no problem. You can assign Contacts to anything. There are no work arounds where you have to set them up as a Customer or Lead first. Managing complex relationships in theCRM is logical and reflects the real world of managing various contact levels. > > **Cons**: It's difficult to answer this one negatively. As a Business and Software Consultant, I work with two different Clients that have rolled out theCRM and both of those companies are achieving exactly what they set out to do. The team at CRM-UK are always on hand when it comes to some of more outlandish requests, and really work to understand Client and User need. The only real negative I can think of is that I wish I had found theCRM sooner. > > My own experience of CRM systems and how they work has built up over many years, working with Clients, across different departments, where CRM has not always been the resounding success that companies expect. The team at CRM-UK have given a real breath of fresh air to problem solving, ROI and probably most importantly, the user experience. When all is said and done, it is only user engagement that can make a success of any roll out, and this software, and this provider, really deliver on that. ## Links - [View on GetApp](https://www.getapp.ca/software/2079676/thecrm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data