---
description: Detailed reviews on Ability OMS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Ability OMS with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ability OMS Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [Ability OMS](/software/2079334/ability-oms)

# Ability OMS

Canonical: https://www.getapp.ca/software/2079334/ability-oms

> Ability OMS is a cloud-based, API-enabled platform that centralizes multi-channel orders, inventory, fulfillment, warehouse workflows, returns, customer service, reporting, and POS for mid-market and enterprise retailers.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Ability OMS

• Centralized Multi-Channel Control – Manage orders from ecommerce sites, marketplaces, call centers, retail locations, and other channels within one operational platform.

• Greater Inventory Visibility – Monitor inventory across locations and channels while managing styles, kits, Bills of Material, purchasing, receiving, backorders, and product availability.

• More Efficient Fulfillment – Coordinate picking, packing, shipping, tracking, split shipments, returns, and warehouse activity using configurable and RF-enabled workflows.

• Better Customer Service – Give service teams access to customer information, order history, shipment status, tracking, notes, communications, invoices, statements, and refunds.

• Connected Commerce Operations – Use APIs and integrations to connect ecommerce platforms, marketplaces, payments, shipping, and accounting systems without relying on manual data transfers.

• Integrated Point of Sale – Connect single- or multi-location POS activity with customer, inventory, payment, promotion, and order information.

• Actionable Operational Reporting – Use configurable reports to monitor orders, sales, inventory, purchasing, promotions, and warehouse performance.

• Direct, Experienced Support – Work with implementation and support professionals who understand complex retail, fulfillment, and direct-commerce operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ability Commerce
- **Founded**: 1986

## Commercial Context

- **Starting Price**: US$750.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Ability OMS
$750 base price, plus $120 /user
MINIMUM PRICING Per Month
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Backorder
- Backorder Management
- Backup and Recovery
- Barcode Recognition
- Barcode/Ticket Scanning
- Batch Processing
- Billing
- Billing & Invoicing
- Campaign Management Software
- Catalog Creation
- Catalog Management
- Categorization/Grouping
- Channel Management Software
- Contact Database
- Content Management System (CMS) Software

## Integrations (3 total)

- BigCommerce
- Shopify
- TaxCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Order Management Software](https://www.getapp.ca/directory/594/order-management/software)

## Related Categories

- [Order Management Software](https://www.getapp.ca/directory/594/order-management/software)
- [Catalog Management Software](https://www.getapp.ca/directory/188/catalog-management/software)
- [Multi-Channel eCommerce Software](https://www.getapp.ca/directory/1065/multi-channel-ecommerce/software)
- [Inventory Management Software](https://www.getapp.ca/directory/324/inventory-management/software)
- [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software)

## Alternatives

1. [Fishbowl](https://www.getapp.ca/software/101989/fishbowl) — 4.2/5 (1129 reviews)
2. [NetSuite](https://www.getapp.ca/software/9137/netsuite) — 4.2/5 (2062 reviews)
3. [Cin7 Core](https://www.getapp.ca/software/91616/cin7-core) — 4.3/5 (738 reviews)
4. [Salesforce Commerce Cloud](https://www.getapp.ca/software/133739/salesforce-b2c-commerce) — 4.5/5 (101 reviews)
5. [Unicommerce](https://www.getapp.ca/software/2045067/unicommerce) — 4.3/5 (120 reviews)

## Reviews

### "As long time users, we've found success with Ability OMS" — 5.0/5

> **Steve** | *November 29, 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use for entering orders and customers.  The ability to create meaningful reporting.
> 
> **Cons**: Limited Payment processor options and payment processing quirks.
> 
> We've used the product since 2007 in its 1.0 version.  We have seen a lot of changes and good things happen to the software but remain on the self-hosted platform whereas it seems a lot of their current development is focused on Azure Hosted environments.  Hoping to get there or some form of a SAaS model at some point.

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### "Ability OMS - complete package" — 4.0/5

> **Lou Ann** | *December 9, 2024* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: It has almost everything you need to run the entire business without having to use an integration for each piece (customer service, purchasing, warehouse, etc.) with other vendors. You have the option to use integrations for pieces but do not have to do it for most things. They are always responsive and helpful when an issue does arise.
> 
> **Cons**: I wish they were not moving everything to Azure cloud.
> 
> They have been awesome to work with especially from an IT perspective. They have knowledgeable staff to assist.

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### "Excellent Product & Support\!" — 5.0/5

> **Patrick** | *December 2, 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Comprehensive capabilities and great support.
> 
> **Cons**: Nothing to mention here, all the experiences with Ability have been excellent.
> 
> Great product and with top notch support team behind it.

## Links

- [View on GetApp](https://www.getapp.ca/software/2079334/ability-oms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/ability-oms/> |
| en-AE | <https://www.getapp.ae/software/2079334/ability-oms> |
| en-AU | <https://www.getapp.com.au/software/2079334/ability-oms> |
| en-CA | <https://www.getapp.ca/software/2079334/ability-oms> |
| en-GB | <https://www.getapp.co.uk/software/2079334/ability-oms> |
| en-IE | <https://www.getapp.ie/software/2079334/ability-oms> |
| en-NZ | <https://www.getapp.co.nz/software/2079334/ability-oms> |
| en-SG | <https://www.getapp.sg/software/2079334/ability-oms> |
| en-ZA | <https://www.getapp.za.com/software/2079334/ability-oms> |

-----

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