---
description: Detailed reviews on Retail Pro based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Retail Pro with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Retail Pro Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Retail POS System Software](/directory/1603/retail-pos-system/software) > [Retail Pro](/software/2078856/retail-pro-1)

# Retail Pro

Canonical: https://www.getapp.ca/software/2078856/retail-pro-1

Page: 1 / 4\
Next: [Next page](https://www.getapp.ca/software/2078856/retail-pro-1?page=2)

> Retail Pro is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.
> 
> Verdict: Rated **4.0/5** by 80 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Retail Pro

Retail Pro Prism is a powerful and flexible, global specialty retail management software platform with 54,000 installations in 131 countries and nineteen languages. The product features include an intuitive POS, inventory management through automated replenishment, true stock balancing, promotions, employee management, customer loyalty, SMS, and Email marketing, as well as deep reporting capabilities. Retailers can use Retail Pro to overcome data fragmentation and tailor Retail Pro to manage a desired workflow, branding, and business needs. Retail Pro is absolutely scalable whether the retail need will be to operate as a corporate store, multi-subsidiary retail chain, franchise, outlet, or as a simple mom and pop storefront. Larger operations are managed at a global level with centralized control from anywhere in the world including multi-country, multi-tax, and multi-currency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 80 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 2.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Retail Pro International
- **Founded**: 1987

## Commercial Context

- **Starting Price**: US$275.00
- **Pricing model**: Usage Based
- **Pricing Details**: Starting at $275 per month with lease to own options.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- CRM Software
- Cash Management
- Check-in/Check-out
- Commission Management
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Fields
- Customizable Reports

## Integrations (23 total)

- Amazon Connect
- BigCommerce
- EDI
- Enabler
- FastBound
- Gateway Ticketing
- Magento 2 Order Management
- NetSuite
- Opera
- PMS Cloud
- QuickBooks Desktop
- QuickBooks Enterprise
- QuickBooks Online
- SAP Business One
- SPS Commerce

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Retail POS System Software](https://www.getapp.ca/directory/1603/retail-pos-system/software)

## Related Categories

- [Retail POS System Software](https://www.getapp.ca/directory/1603/retail-pos-system/software)
- [Retail Management Systems Software](https://www.getapp.ca/directory/198/retail-management/software)
- [Inventory Control Software](https://www.getapp.ca/directory/773/inventory-control/software)
- [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software)

## Alternatives

1. [NetSuite](https://www.getapp.ca/software/9137/netsuite) — 4.2/5 (2003 reviews)
2. [Odoo](https://www.getapp.ca/software/102445/odoo) — 4.2/5 (1294 reviews)
3. [Fishbowl](https://www.getapp.ca/software/101989/fishbowl) — 4.2/5 (1087 reviews)
4. [Bling](https://www.getapp.ca/software/2063982/bling) — 4.7/5 (102 reviews)
5. [Cin7 Omni](https://www.getapp.ca/software/102567/cin7) — 4.3/5 (600 reviews)

## Reviews

### "POS Easy is great for both smaller scale users and large scale users, it allowed us to accommodate a larger number of customers." — 4.0/5

> **Moses** | *June 23, 2018* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Being both cloud based and offline makes it easy to access data from anywhere anytime at the same time have work moving on even without the internet, customer support is great, easy to integrate with already existing accounting systems and software, good pricing especially for small users who can choose to use the mobile version.
> 
> **Cons**: Not all data is retrievable for example surety that customers were charged as set or might have paid more. Generally the a software is worth including in your business accounting softwares.
> 
> POS EASY is really easy to use and offers you attention as a customer by solving any problems as fast as possible. More need to be done to ensure that all data on pricing at time of customer purchase is used to ensure that any overcharge by workers is eliminated.

-----

### "Love It and want more" — 4.0/5

> **abdullah** | *August 30, 2018* | Arts & Crafts | Recommendation rating: 8.0/10
> 
> **Pros**: It has nearly everything you would expect it to have for a retail store, whether it’s brick and mortar or an ecommerce, in terms of functionality and features.
> 
> **Cons**: I only wish they had a version for a wholesale store instead of retail but hence the name. Essentially the exact same thing but with features for quantity and bulk.
> 
> For once I can’t say I have complaints, they delivered on everything they promise, I only wish they had a Wholesale Pro in addition to their Retail Pro

-----

### "My view" — 3.0/5

> **Tony** | *February 18, 2020* | Accounting Software | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use.
Stock entry
Reports
Back end features
Sales entry screen 
Customisable buttons.
Sub menus
> 
> **Cons**: Old look dated interface.. lacks some high end features. No cloud option..some peripherals are hard to add on.
> 
> Good and quick to setup . Easy to configure.
Some nice retail type features

-----

### "Retail Pro 9" — 5.0/5

> **Robert** | *April 13, 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: It’s ability to provide a one-stop shop. It has everything a business needs to succeed as software goes. Along with it knowledgeable business partners is an excellent choice to support your retail business
> 
> **Cons**: New more knowledge based support. When I access my portal, the limited amount of user information is disappointing
> 
> I have been a Retail Pro Admin now for years. I know that if I ever have an issue pop up, I can call my RPro business partner at any time of the day, even 2 am, which I have done. I get the same high quality and knowledgeable support I need at the time.

-----

### "Retail Pro and Big Hairy Dog: a Winning Combination" — 4.0/5

> **Clive** | *July 11, 2014* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: The Retail Pro product and Big Hairy Dog are unique in a number of ways: 
1) The product has unmatched functionality that allows users to manage just about every conceivable aspect of a retail business (fashion, in our case) in a highly flexible and customized manner.
2) The product is mature and, as a result, is extremely robust.  
3) Retail Pro is very active and responsive with their support program. Bugs are addressed in a timely and efficient manner. Extensions to the product occur on an ongoing basis.
4)  Big Hairy Dog are an excellent distributor of Retail Pro.  They are well established and have a large team of highly skilled professionals providing service and support on the Retail Pro product.  Their knowledge and experience in both Retail Pro and POS generally is unmatched.
> 
> **Cons**: The user interface of the product could be more intuitive.

-----

Page: 1 / 4\
Next: [Next page](https://www.getapp.ca/software/2078856/retail-pro-1?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/2078856/retail-pro-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/retail-pro-1/> |
| en-AE | <https://www.getapp.ae/software/2078856/retail-pro-1> |
| en-AU | <https://www.getapp.com.au/software/2078856/retail-pro-1> |
| en-CA | <https://www.getapp.ca/software/2078856/retail-pro-1> |
| en-GB | <https://www.getapp.co.uk/software/2078856/retail-pro-1> |
| en-IE | <https://www.getapp.ie/software/2078856/retail-pro-1> |
| en-NZ | <https://www.getapp.co.nz/software/2078856/retail-pro-1> |
| en-SG | <https://www.getapp.sg/software/2078856/retail-pro-1> |
| en-ZA | <https://www.getapp.za.com/software/2078856/retail-pro-1> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Retail Pro","description":"Retail Pro Prism is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.\n\nRetail Pro offers data-driven operations with unified data from every channel and device, providing real business performance insights and identifying areas for improvement. The platform is highly flexible, with a tailorable point-of-sale, customizable interface, and adaptability to specific business needs. It also offers multi-national and multi-language support, localized for regional requirements such as fiscal and tax compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/42f8ca8b-3dff-4218-b813-2b7593a13842.jpeg","url":"https://www.getapp.ca/software/2078856/retail-pro-1","@id":"https://www.getapp.ca/software/2078856/retail-pro-1#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":80},"offers":{"price":"275","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/software/2078856/retail-pro-1#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Retail POS System Software","position":2,"item":"/directory/1603/retail-pos-system/software","@type":"ListItem"},{"name":"Retail Pro","position":3,"item":"/software/2078856/retail-pro-1","@type":"ListItem"}]}]}
</script>